front desk late at night because it sounded like kids running and making loud noise

the activities offered in the gym looked great for kids

only two entrances in the front and most parking was in the back

it felt like we were in a small apartment with a big kitchen

made it to breakfast on time

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

luckily kids don't care and our son still had a blast so that's all that matters

the kids loved the pool and breakfast

parking lot was a sheet of ice with no sand or anything thrown down

we used the pool and it was in great shape

didn t replace the coffee in the room or make the beds but that was very minor and we have 3 kids

nice new hotel property. good location with nice breakfast. friendly staff.

breakfast needs bacon. that is it. everything else was perfect.

that over looked the breakfast was grear she kept the area clean and full besides smiling and offering

breakfast was kinda skimpy

clean, rooms were big, breakfast was good, easy to find, lots nearby and kids enjoyed the pool.

in the room a couple of doors where my room was located, did not control their kids

pool and hot tub was a hit with the kids! breakfast was typical but good. bed was comfortable.

me & my kids we always wear masks

asked for a quiet room and they placed us next to a room with screaming kids til after midnight and another room

the kids enjoyed the pool

too hot to sit and watch kids play in pool for more than 15 minutes

the view of the water, the outdoor area by the bar was very nice and relaxing.

no room service

free shuttle from my 5:40 am flight! clean facilities and very helpful front desk

not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.

contental breakfast was great, even the kids went back for seconds.

which is little fault of the hotel, although i would like to suggest, when having families with kids/ teens

five rooms--no glitches great shuttle service friendly reception quiet (even though tons of kids were milling

pool open only until 10pm with late arrival kids could not use it and

even kids

the pool was filled with rowdy high school kids playing football, who didn't cease when i entered

and saturday night there were kids running up and down the hallway screaming until well after 1 in the

the kids liked it best of the 3

the pool was awesome for the kids

i had to cover the clock with a pillow because it was like a night light in a kids room

netflix, amazing breakfast, helpful friendly staff, great location, airport shuttle, clean warm pool, great

the breakfast had a nice selection of items to choose from

praise god, helpful & friendly staff, no hassle ck-in, & wonderful breakfast choices

good breakfast supported by perfect host

the staff was very friendly and we loved our room. great place to take your kids!

spa is nice and off to itself so kids can swim and mom gets to relax

the kids really enjoyed the pool and i the hot tub

pool water was really cold and there were 6 kids jumping into the hot tub with signs everywhere clearly stating

kids were mad pool was not open.

my kids especially enjoyed the pool

kids eat free

nice restaurant with free kids meals

my kids however did as well as other guests who decided to not spend much or any time in the pool

pool is small with no seating for adults to watch kids

dog barking kids running at midnight in the room above.

the kids were chasing each other down the halls and yelling and every once and a while a parent/adult

checked into this room because i had to pick up my wife and kids from the airport and it was a late flight; i

it's my family and i with kids i feel like giving us a room on the bottom floor would help so we don't feel like

very little selection for breakfast

my kids and i got snacks at the gift shop

we had kids and that was one of the main reasons staying there

that you had a pool for my kids.

my kids had to swim in the dark, wasn't very many lights outside

the kids really liked it

didn t like the noise of kids running around upstairs above me in the middle of the night when i am trying to

my kids loved the pool

the pool was closed (which was not mentioned in the website) and random kids kept knocking on our door throughput

much noise with other parents letting their kids runnning around after midnight when i trying to

friendly people pool was open kids enjoyed that

also the rooms are big, the downside is you could here kids running all around above

plenty of space and things for kids to do

the kids really enjoyed the pool

i loved having the extra room space and the kitchen helped when bringing kids along

rooms were nice and roomy.. they had a nice outdoor basketball court for the kids..

kids were supposed to be out of the pool by 10

the hotel's fault but here was a room with 8 people (5 kids) staying in it next door to me ad hey were a bit

- midnight no kids are allowed in the pool

there were multiple kids from a room across the hall running up and down the hall

it would have been nice to sit in it while the kids played in the pool

t enjoy the pool/hot tub area due to kid s birthday parties and way to many screaming kids

didn't like that ppl had big dogs with no leash on them my kids had to run back in there room because someone

it has a full size fridge which was nice because we were able to bring snacks for the kids on our two night

neighbor across hall upset with the kids coming in and out and talking too loudly

also we were traveling with kids and someone complained about 'noise', like they are kids they maybe a

the lady that worked in the kitchen was talking about our kids and it was very unprofessional

kids kept opening the side door and there was at least 20 unsupervised kids in the pool while their

kids or somebody running around in the room over us was also annoying since it was after 11 pm

everything was as expected and very nice. clean and fresh. kids had a good time.

loud kids running in the hallway

my kids love the indoor/outdoor pool

location was great and the kids loved the pool

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

the kids loved the indoor/outdoor pool and hot tub

happy hour was nice. kids loved pool. close to zona rosa.

pool for the kids and better breakfast pandemic breakfast options than other hotels.

the rooms were nice and comfortable. the kids enjoyed the pool as well.

although there were families with lots of kids, it was amazingly quiet

the hotel was clean, the kids liked the pool and the staff were friendly.

kind of bummed that my kids didn t get to swim because of it being overcrowded

we came as a large group with over 20 adults and over 20 kids

went the night before a game and hotel was filled with trash people (and their not supervised kids) acting like

with 2 small kids trying to sleep that was not good for us

for drinks and snacks for the kids both days and felt like i had to keep bothering them about it

the rooms were really nice for us having 6 kids

loved the friendly staff and all the abomination they had. especially with having kids!

breakfast was very disappointing

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing,

pool and breakfast

breakfast was served at 7:00am and it would have been better if it were at 6:00

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

the toilet paper rolls are too far from the toilet especially for kids

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take

we drove 5 hours, got there late, and all the kids wanted to do was swim

my kids actually found food and medication on the floor in the room

kids were looking forward to donuts at the breakfast bar

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

pool too deep for kids to play and no hot tub

kids were very disappointed

we arrived with two kids under 5 at 11pm and couldn t or wanted to waste time one requesting another room

were also noise issues at night, around 9-10pm, because hotel staff assumed all the families with kids needed

my kids love the pool as well

kids running up and down halls, yelling, slamming doors until 1130pm. on friday night.

the kids enjoyed the pool. the staff seemed nice, friendly, and helpful.

kids running up and down in halls and room above us

the ropes course on the indoor pool and the water slide outdoor were big hits for my kids

they allowed kids to ride scooters up and down the hallway also while the adults yelled down the hallway at

it would be nice if there was a little more separation from the adults and the kids

not much for adults to do in the winter besides bar and restaurant, the indoor pool is full of kids which is

just so those of us that didn't bring kids could have just adult time

perfect for our kids

kinda think if parents have unruly kids

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

no one could answer our questions about the wifi on site had to call

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

no swimming pool for the kids but they were ok without it

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

elevator i had 4 kids and luggage that i had to lug up stairs

parking lot looked right in my window so had to keep closed

there were obviously a lot of kids on the fourth floor because we were woke up every morning between 3 am and

their pool was open. my kids had something to do.

the pool was a hit, my kids enjoyed swimming before we headed out

kids running around

no pool for my kids

put on the local news, or a kids channel having on any overly political trash is the last thing i want to see

should have a sign that says the pool is salt water we didnt know and my kids and i stopped swimming because we

breakfast was excellent. the kids enjoyed the pool.

the fitness center has a variety of machines and free weights as well

great breakfast! clean and great value! staff was great

it was just a escape from home to watch the superbowl without the kids interrupting us

my kids liked the pool..

one of my kids got scalded trying to shower

at that moment i wondered what we were in for as i was traveling with two kids

dirty room , tv didnt work, had drug bust in room next to mine when my kids were with me.

rooms were good size for 2 adults and 2 kids they do have coffee and soda in lobby area.

rooms were good size for 2 adults and 2 kids they do have coffee and soda in lobby area.

location is good, parking lot is large.

i booked a smoking room and wasnt informed that all the rooms were non smoking anyway

i had a room on the 1st floor but i had to park 6 parking spaces down from my room.

good breakfast considering the covid times.

wonderful breakfast

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

the hotel setup, the kitchens in the rooms were so nice

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

we didn t plan any evening activities because we dedicated that time to the pool for our kids

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

had other guests that had kids running in and out of the hot tub while other adults were in there

i was afraid to stay there with my kids, yet i had to pay $100 to cancel my booking

partying all night with kids running above us

a key to a room who had guest already in it then findly got to lay down after a long day they put kids over us

however, there were several families in the hotel too and having kids myself, i wouldn't want them to have to

outdoor area for smoking. location next to interstate.

we had to shower ourselves and small kids in cold water (was 105 heat index all day and showering was a must)

have stayed multiple times as it's near home but away enough when we need a weekend away from the kids without

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

the bar had a good selection of drinks

the other guest took up the whole pool all day and i didn t get to enough it for the two nights i was there

it had gym and pool fun for the kids

planned to use the pullout bed for kids but there were no linens anywhere in the room, it was late so we all

the way they had a small kitchen for visitors to use when staying!

very clean. great breakfast and great location

breakfast was really great.

breakfast offers a lovely menu of fun, quirky things, but nothing for kids so we had to go elsewhere

my teenage kids in adjacent room experienced the same issue

the carpet in the living area was spotted (it's a pet-friendly hotel)

, dresser with built in bar type fridge which worked for our needs

no late room service

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

breakfast could be better

breakfast selection. who doesn't like bacon? out of three mornings there was none.

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

the pool was extremely cold. kids were bummed

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

pool closed too early 11pm-12am close would be better for later night swims for older kids.

i love the location! we bring our kids here to have a staycation! they enjoy it!

i couldn t swim with the kids because it was so cold

not kid friendly but would do it again without the kids

i traveled with kids so couldn't enjoy the bar

rooms or enough light room service food terrible

nice bar downstairs

the rooms we really comfortable and it was totally pet friendly

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

would like to stay when their restaurants and room service are back to running

no room service, nickel and dime you rooms were pretty noisy.

the speakeasy bar -- so fun

the staff was really nice. anna with room service was really nice when she delivered my food.

we had a large family group and gathered at the far end of the room that the bar was

the bar was nice but would have more convenient if it was open later

there was an adequate gym

the hotel had booked a very large group of kids to stay which meant facilities like the pool and even the lifts

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

lots of kids around with a conference but it wasn't that big of a deal.

noise from laundry???

my children's breakfast meals were not included.

the tall, thin gentleman working in the bar was extremely friendly and fast at service

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

location was great, lobby was nice, bar was nice.

grand classic older hotel nice bar and wonderful restaurant

great breakfast and coffee

worst problem was 3 kids followed me back to the hotel yelling at me

as always kids love a pool :)

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

location was great for attending an event in the p&l district and bar was solid.

i was woken up by the kids at 6 in the morning

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

the candy in the room, we had to hide it from the kids.

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

to order room service you need to locate the menu in the tv then call the bar to order

you should allow kids at your hotel.

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

for my kids to do

hard to find program for the kids here

wasn't inviting for families with kids

the pool was great for my kids

last time they offered my kids a welcome snack and it really made check in special

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to

he even helped us arrange details to make our trip special for the kids

really nice room, gym was also nice. cocktail at bar was nice when it was open.

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

breakfast was good

due to covid the breakfast options were limited but there was still breakfast provided.

only avaiable was a small bar like order area

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with everyone

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

we stayed in a suite with a sofa bed but we were given no bedding so my kids had no blankets the first night

the kids loved the indoor pool and free breakfasts

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

she was so sweet to my kids and helped us with the pancake machine

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

modern and updated, free laundry (self serve)!

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200