spanish amazing ceramic art work decorating the hotel comfortable room good wifi staff friendly very well located

it was a shame that the bar and restaurant were closed.

no british tv, bar shut early evening.

wifi restaurant not open, no bar , no english tv , did all to do in hotel , little english speaking

nothing really. it was as advertised. i highly recommend it. oh the wifi code did not work.

wifi connection was not very good also parking the car was difficult at busy times in the

wifi connection wasnt good

wifi

no wifi

wifi

had to go by foot out of the hotel to find a pizza place to have something to give to my kids to eat

so the girl had to move us to another table close to the pool/kids area

bigger menu for lunch with more choice or tapas would be good & kids menu would help

the wifi was slow and sometimes there was now connection.

struck lucky with the weather, pool and bar/ outside area very good and so quiet thoroughly recommend for

lots of kids in the pool

there is a shallow kids pool with water sprays and a slide, and a larger pool with small waterfall

yes, the walls might be soundproofed but the windows are not and being directly opposite the kids club which

i would really recommend it to travel with kids

the staff for the kids club were nice and friendly but we found some staff rude at times and their english isn

easy parking right outside the hotel

only down fall was we didn't get to use the pool but that wasn't staff's fault it was due to the season we

free parking

good room size and strong wifi. handy fridge.

easy, free street parking just outside the hotel

we were woken up by noise from kids and one night from very loud love making noises next door

there was a venue going on when we stayed there and noise and kids screaming from function rooms travel

in front of the hotel you can find free parking

standing at a a bar waiting to be served and no one turned up

the wifi was not stable, signal went constantly down

we were 4 so my husband and i with our 2 kids

room next to the lift was very noisy, people walking past talking loudly all night and kids running down the

we were unlucky with noisy neighbors and it made for a somewhat awkward time with our kids

- good thing no mosquitoes i have mentioned it was a honeymoon but no welcome packages no rose petals or something

a lot of extra services were offered such as spa and beauty treatments

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

gave additional information bar and `restaurant staff excellent

great location near the port and old town. great fitness room. great breakfast.

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

lovely staff (who helpfully facilitated tennis viewing on bar tv)

little things to improve - paper towels / tea towel in the kitchen to dry glasses.

comfortable bed, fantastic shower, the great sky bar area, the wonderful staff, the tasty breakfast basically

everything works as it should, only the breakfast is questionable

free breakfast vouchers for a nearby cafe; valuable free parking (with ev charge point) in a secure, covered

they even did our laundry for free without us asking for it

from a refurbishing - water leak from the ceiling in the bathroom - two parks nearby where kids meet up, which

if you travel with your pet you will have to pay 25 when you get to the hotel, booking says fees might be

great hotel for work stop overs, friendly and welcoming staff. 24 hour bar great idea!

unwelcoming bar and dining facilities.

if you travel with pets they can provide you with a pet bed

there was a legos convention apparently and these were kids on caffeine that kept me up all night

kids slamming doors and running up corridors at mid-night, reception did nothing

we went with our kids and the room was big enough for us

everything.good breakfast,strong wifi,comfortable parking ,great location

comfortable room; 5 minute to historic cartagena; had a gym;

the kids club is pretty much a mini play area and kid's pool for under 5s

best rooms are next to kids playground

the golf pro jose has the patience of a saint and if you have kids they have an excellent juniors facility or

it's time to leave the pool at 8pm they very rude and poor chemicals in pool even with little kids in there

there is a small park for kids to play

lack of knowledge of booking no english spoken no bar facilities

lovely pool and marvelous games room and surrounding grounds

location and pool and the owner

the bar food was excellent

got own pool, although i didn't swim coz it was a bit cold

pool was out of order full of frogs no problem we didn't want use it.

a shame the swimming pool and restaurant werent open but for my short stay it wasnt a problem

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

okay room, ac worked, wifi worked after i asked for

lots of parking and they allowed our dog

we did not eat there but the bar was nice to have a drink

the wifi didn't work in our room but we had good signal so just used our phone as a hotspot.

breakfast was cold and choice was limited. kids loved the waffles and muffins.

lovely staff and kids loved the hot cookies

nothing to do for kids

if you use hotel parking it is expensive but you can park in the road for free.

free wifi of course the breakfast is very nice with a lot a various dishes

animation, kids club and kids disco good

i wouldnt bother taking kids there as the day time entertainment was only catered for the spanish, we could of

loved the property - the upstairs bar area could have been a bit more lively.

bar area in side hotel for those that might want a drink or coffee away from the sun/heat during

the auto light in the toilets near the bar didn t stay on for more than 30/45 seconds.

noise-noise-noise kids running amok

location with its own access to the beach sea view room was breathtaking pool was lovely and kids entertainers

4 euros for the gym

pool was freezing

the gym / leisure and spa area is very small.

really, weather amazing so outdoor kitchen and barbie well used, situation breathtaking and heating more than

the outside space and kitchen is wonderful

the property is clean, comfortable, and has a great garden area for parking and grilling

property was nice and private, with secure parking close by

property with parking

free wifi was reconnecting in ~20 sec intervals. pretty much unusable.

the rooms are decent and comfortable. the location is great. and the gym is small but fine.

bar was a bit needy of drought beers, but there's a wonderful bar, restaurant, over the road

they gave us early check in. quiet location. ideal location close old quarter

the gym

is no carpet in hallways to absorb noise so a lot of noise echoes through (loud conversations, kids

however they were adamant that as the kids were both under 18 they each had to be in with a parent

car park very narrow and tricky to navigate - ok for one night but would want to stay longer with kids

the staff were all so helpful and the pool was perfect

i managed a quick dip in the pool between the thunder storms

the noise down which to be fair most of them did , the saturday night was a wedding and we had a kids bouncy

no bath... room service reasonably priced but not that nice. no pool or spa.

no bath... room service reasonably priced but not that nice. no pool or spa.

friendly staff, prices per room, room service excellent and affordable prices and restaurant with the

very good aircon and wifi

sushi on the menu for room service does not rock my boat

the wifi kept dropping in my room, for the rest everything was perfect

central location and the bar next door. excellent breakfast included in the price.

times; colors of furniture and walls like in a prison (strange green); noise outside the window - bar open until

restaurant including the bar closed at four in the afternoon

screaming kids in the room next door, bin men, street cleaners, church bells

only minor drawback is the wifi, which can be a bit sketchy, but it worked fine in the bedroom

wifi good - sufficient for streaming films

wifi works fine. the rooms are clean and the staff is helpful.

free wifi and tea/coffee, kettle, hairdryer, toiletries in rooms

the wifi did not work well in the room but worked very well at the level of conference rooms where

good wifi connection

the wifi was problematic

there is a small gym which is a bonus

cathedral, main squares, cafes and shops parking nearby pet friendly-dog bowls and bed for my dog staff friendly

wifi got interrupted at times and there was a funny smell of the detergent the use for the curtains

the lady who ran the bar was very nice and welcoming

it has a lovely bar in the lobby where you are offered a complimentary drink

- really close to historical center. - wifi was good. - clean and big enough room.

good wifi

on streets at night on the weekend with a bunch of drunk kids

too basic, gym is too small, no complimentary mineral water

would have liked to have had dinner in the hotel...but apart from room service not available

restaurant and bar a bit soulless

had a beer in the lobby bar and it was 6e for a large glass (not a pint)

that my over 16's kids breakfasts hadn't been included when booking two rooms

that it got very noisy and boisterous with children running around, splashing and doing what kids do when they

the hotel pool was great not only for the kids to escape from the heat in murcia.

kids around the pool

also there where under age kids in the pool with no parent control the pool attendant was not

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

great bar & lovely barman

even room service is great and is available by 11pm

i enjoyed the swimming pool area and also the front desk staff were very helpful

couldn't complete the online check-in and tried to order drinks to the pool using the app - waited an hour then

the bathroom became a pool after showering

fridge bar if required

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

the bar terrace was closed in the evening we stayed

would like a spa but is in town centre so not possible

rooms lovely, very nice staff, little kids play area at reception is great

parking places and really poor gym but it was a free one so can't complain

although we did not use the facilities ie cafe bar restaurant it looked excellent

no room service for drinks, snackes, coffee after midnight

we requested late check out and that was no problem and we were not charged for it either

choice of having an exterior park for kids ,other things would be great but i understand it changes the ethos

value for money, cheap and convenient parking (free options available as well), nice kids corner at the entrance

there was small zone with toys for kids in lobby

decent bar food is available for dinner. parking is available at just 2e outside or 4e inside.

pleasure to stay in this hotel, has everything what needs an auto traveler, location, parking, breakfast and

not comfortable for families with kids

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

staff at the hotel bar and restaurant didnt meet my minimum requirements, customers that had been waiting for

rooms good clean and adequate for stay. bar restaurant service very poor could not recommend

not comfortable for families with kids

for parking and pet but doesn t say in booking time staff doesn t training asking for 6 years old child to

wifi doesn't really work in the rooms

also, when they mention a pool, it s important to note that it s not owned by the hotel you have to pay

just after midnight - not able to obtain drink other than from mini bar - this is poor for a hotel of this star

we had a suite, the bedroom was really nice. room service was really tasty. easy parking.

only could only wish to see a swimming pool installed as it would make this the very best roadside hotel ever

choice of eating in a hotel dining room but we chose the bustling, friendly bar (same menu)

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

, with a first class restaurant, delicious food , from breakfast to evening meals, free secured parking

we had early check in and guy from reception helped a lot , even with poor knowledge of english

superb wifi !!!! quiet. short walk to cinema and restaurants.

the wifi was flawless and the free 24-hour coffee actually in ceramic mugs instead of the usual

pet friendly too which was why we picked it, we were not disappointed

clean, comfortable beds, easy to park the car. good wifi.

free coffee!! free parking!! free wifi!! great big bed!!