the food was not hot and not a great choice for kids

outstanding swimming pool, great for kids. very helpful service - friendly and supportive.

best rooms are next to kids playground

there is a small park for kids to play

am when everybody sleep the fire alarm start and literally everybody was force to go outside with kids on the

lovely pool and marvelous games room and surrounding grounds

family and pool

the room was clean and tidy but the television was not working, the wifi was constantly interrupted and in the

not big issue when you stay only for one night like me swimming pool not clean they basically they were getting

the bar restaurant was closed

wifi constantly interrupt 4

breakfast was cold and choice was limited. kids loved the waffles and muffins.

nothing to do for kids

lovely staff and kids loved the hot cookies

the rooms are in need of decoration as dated. the gym requires modernisation plus maintenance.

wifi issues: allocated a room where we could not connect to hotel wifi on 5 devices (2 laptops, 2

parking with direct access to the rooms by lift. cheap fuels next door.

very good price. clean room. good shower free parking.

property had free secure parking underground which was nice and there is a bar/restaurant on

on site bar & restaurant

quiet, great parking for a stopover only

lack of knowledge of booking no english spoken no bar facilities

wifi restaurant not open, no bar , no english tv , did all to do in hotel , little english speaking

wifi was a bit unreliable but ok

wifi didn't work in our room. however was ok outside of our door!

style , an open internal verandah rooms around the sides upgraded to double lovely ensure good wifi 2 minutes

no british tv, bar shut early evening.

bigger menu for lunch with more choice or tapas would be good & kids menu would help

so the girl had to move us to another table close to the pool/kids area

had to go by foot out of the hotel to find a pizza place to have something to give to my kids to eat

the bar open a little later in the evening

however a private special pillow for neck problem got taken away with laundry and it took time for them to find

no wifi

wifi connection was not very good also parking the car was difficult at busy times in the

wifi

wifi

wifi connection wasnt good

there was a venue going on when we stayed there and noise and kids screaming from function rooms travel

we were woken up by noise from kids and one night from very loud love making noises next door

people make this a great visit. hotel, bar and resterant. great combo!

in front of the hotel you can find free parking

the tapas bar we think could have remained open all day for drinks and snacks.

place ideal for family with kids

location, great for kids and families

the staff was brilliant,very promt,helpfull with kids

yes, the walls might be soundproofed but the windows are not and being directly opposite the kids club which

lots of kids in the pool

good room size and strong wifi. handy fridge.

pool and location were fantastic

plenty of parking a available

large room , easy parking. clean and tidy.

the location is good, lots of parking and well signed, it s about 5/10 minutes to drive into puerto de mazarron

wifi works most of the time and there is good waterpressure in the shower

we were 4 so my husband and i with our 2 kids

room next to the lift was very noisy, people walking past talking loudly all night and kids running down the

we were unlucky with noisy neighbors and it made for a somewhat awkward time with our kids

gym is okay

wifi is very poor maybe because we were on the top floor

from a refurbishing - water leak from the ceiling in the bathroom - two parks nearby where kids meet up, which

if you travel with your pet you will have to pay 25 when you get to the hotel, booking says fees might be

there were no other restaurants, cafes, bars etc nearby, although it was handy to have a supermarket beside it

also , after staying in many nh with my pet and having no issues this hotel was not very pet friendly

the hotel is very modern and clean and my husband enjoyed using the facilities at the gym

room with hidden kitchen

little things to improve - paper towels / tea towel in the kitchen to dry glasses.

as we were there for more than one night, one bag of laundry was included

well equipped kitchenette too

well equipped fold away kitchen ie behind cupboard doors

great location near the port and old town. great fitness room. great breakfast.

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

overwhelmed 1 poor young man in the bar on new year s eve it was the only reason we booked this hotel to spend

lovely staff (who helpfully facilitated tennis viewing on bar tv)

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

they have food facilities and connection with a bar across the street that looked good but i didn t utilise

i had a problem with wifi and the employee helped me

bar was a bit needy of drought beers, but there's a wonderful bar, restaurant, over the road

on the way supermarkets nearby room spotless room spacious (twin room) hot water on demand wifi good didnt have

hospitality, flexibility . late check out free ( murcia marathon)

is no carpet in hallways to absorb noise so a lot of noise echoes through (loud conversations, kids

car park very narrow and tricky to navigate - ok for one night but would want to stay longer with kids

however they were adamant that as the kids were both under 18 they each had to be in with a parent

the gym also had plenty of good water

we travelled with our pet which was welcomed (had to pay a deposit that is fair and full refundable when we

the noise down which to be fair most of them did , the saturday night was a wedding and we had a kids bouncy

wifi worked very well

room service cant speak english and the pillow were unbleivable high and hard

complimentary bottled water can be found in most hotel rooms, but here it was in the mini bar at a cost

no bath... room service reasonably priced but not that nice. no pool or spa.

kids slamming doors and running up corridors at mid-night, reception did nothing

we went with our kids and the room was big enough for us

there was a legos convention apparently and these were kids on caffeine that kept me up all night

the rest worked quite well: cleanliness, wifi connection, breakfast, quietness

kids slamming doors and running up corridors at mid-night, reception did nothing

screaming kids in the room next door, bin men, street cleaners, church bells

wifi good - sufficient for streaming films

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

free wifi okay

wifi connection

wifi reception is good and the bed was very comfortable

poor wifi sign of 2nd floor

restaurant including the bar closed at four in the afternoon

wifi

the wifi did not work well in the room but worked very well at the level of conference rooms where

good wifi connection

check-in staff didn't tell they have gym, coffee machine at e level, found it by myself during breakfast time

we didn t use any of the facilities like the bar or restaurant but there are so many options so close already

bar or restaurant other than for breakfast but this didn't bother me as there were so many options

- really close to historical center. - wifi was good. - clean and big enough room.

it has a lovely bar in the lobby where you are offered a complimentary drink

staff excellent, rooms good, location fantastic. wifi good. quiet. good breakfast.

the lady who ran the bar was very nice and welcoming

the bar lady lorena is fantastic and had great time trying her cocktails

on streets at night on the weekend with a bunch of drunk kids

wifi is stable

this hotel also charges for pets, but they offer thoughtful extras (a dog bed and a small welcome gift with a

we arrived on a sunday and there were no facilities open - no restaurant, no room service

restaurant and bar a bit soulless

great to have joined family rooms - kids loved the pool and the cool lifts

that my over 16's kids breakfasts hadn't been included when booking two rooms

also there where under age kids in the pool with no parent control the pool attendant was not

that it got very noisy and boisterous with children running around, splashing and doing what kids do when they

kids around the pool

room was good, hotel facilities, bar and restaurant excellent

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

would like a spa but is in town centre so not possible

bonus for us was zero charge to bring our pet dog, some hotels charge 20/25 a day for the privilege

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

great for a short break. nice breakfast, good gym and swimming pool.

gym had good equipment to get a little holiday work out in

i liked it that the gym could be used 24 hours a day and that there was a free to use computer downstairs with

room service available despite the information booklets stating that is was supposed to be open

rooms lovely, very nice staff, little kids play area at reception is great

4stars and no room service at 11

we requested late check out and that was no problem and we were not charged for it either

clean, well-equipped (safe in room, fast and free wifi), spacious room, generous breakfast, friendly welcome

no room service for drinks, snackes, coffee after midnight

kitchen provision (mugs, glasses) was a bit eccentric, but any problems were dealt with quickly and

property with parking

the property is clean, comfortable, and has a great garden area for parking and grilling

the outside space and kitchen is wonderful

really, weather amazing so outdoor kitchen and barbie well used, situation breathtaking and heating more than

choice of having an exterior park for kids ,other things would be great but i understand it changes the ethos

there was small zone with toys for kids in lobby

value for money, cheap and convenient parking (free options available as well), nice kids corner at the entrance

good wifi

found the wifi facility totally useless i'm afraid which was unfortunate but apart from that i enjoyed my

not comfortable for families with kids

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

swimming pool could be heated

same as other hotels in the area, the pool was closed due to summer not yet

fantastic breakfast and very friendly staff. very good facilities with a great pool.

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one next

there wasn't a lounge bar you could enjoy as part of the hotel or an area with sun loungers you could enjoy if

accommodated an early check in and late check out

for parking and pet but doesn t say in booking time staff doesn t training asking for 6 years old child to

modern, spotless & spacious

we did not eat there but the bar was nice to have a drink

the wifi can improve

lots of parking and they allowed our dog

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

pretty much nothing to like, oh had plenty of parking as garage next door.

we had early check in and guy from reception helped a lot , even with poor knowledge of english

wifi was good

great bar & restaurant

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

only could only wish to see a swimming pool installed as it would make this the very best roadside hotel ever

pet friendly too which was why we picked it, we were not disappointed

the beds were not soft and had an irregular cushioning. also, the wifi was pretty slow

the wifi was flawless and the free 24-hour coffee actually in ceramic mugs instead of the usual

free coffee!! free parking!! free wifi!! great big bed!!

clean, comfortable beds, easy to park the car. good wifi.

animation, kids club and kids disco good

i wouldnt bother taking kids there as the day time entertainment was only catered for the spanish, we could of

the massive 50m swimming pool was one of 3 which were not busy

breakfast and dinner included in the great price

the staff were lovely and the room was nice. good pool area which was kept very clean.

noise-noise-noise kids running amok

location with its own access to the beach sea view room was breathtaking pool was lovely and kids entertainers

view from our lovely clean room, fab breakfast choices and the staff were all lovely from reception staff,

the new pool layout was great and the staff were friendly and

the pool area is great and at night there was a singer, who didn't mind my 2 year old getting on stage