Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
we weren't made aware by the reception team at check-in that there are time restrictions for kids to attend
the minibar fridge now working, poor wifi connection and the building is quite confusing and better signage
bar lady was amazing helping us with a video we wanted to film in the bar
beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent
beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i couldn't shower in the room i have to go to my kids room to have a proper
kids shouting outside the room up until 11
kids didn't sleep nor did we
shower. no noisy kids outside.
we went there as family, my kids room was in floor 2 why me and my husband was in floor 1 .
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
especially with kids/family
into a club room from a standard double, i later found out that this was due to a prom and 200+ kids
only downside was that there was a wedding on so it was quite loud at times & kids running around the dining
attitude very poor, and mostly trainee kids
- there wasn't a kids menu anyway (we were going to get an adult meal for him) - the breakfast staff were rushed
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids enjoyed the pasta that s all they would eat as it was mainly fish
nothing for kids
wifi is quick enough to fulfil your (and the kids) needs
staff very friendly and good with kids
they brought over treats and even gave our kids a ball to play with as they were getting a little fidgety
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
pool was handy great for the kids
pool which is open until 9pm, great for the kids to splash about
the kids loved it as we travelled as a family
really made my kids feel special and really firendly staff, great breakfast.
they were so kind and even offered kids pizza on thursday
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
great location when traveling with kids
in the shower/bath was low, it s a 15-20 taxi ride from t5 with kids although you can use a public bus
got given two rooms with a door between the two which the kids loved
would have been nice to have two queen beds in a room so our kids didn t need a second room.
room service man was friendly, helpful and chatty
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was not safe for kids even though they said it was shower doors are dangerous our 7 year old got her fingers
waiting i was informed that the machine was broken, to compensate they made fresh pancakes but my kids were
only 1 of the 5 kids meals options available on menu
also poor quality dinner menu - and no kids food- waitress very accommodating and helpful
kids bed was hard and not particularly comfortable
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was comfortable and quiet kids meals are very good and great value perfect for early morning flights from heathrow
kids loved that they could see planes landing and taking off from their room
a little worn, but my kids loved it and the restaurant
paying for car park,booking time saying free car park.not milk for kids.
kids loved
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
location for a stay before flying the following morning, and for our kids to relax before they flew out the
at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi
with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered
moved into the hotel 2 days before we left london so we could take the kids to legoland
not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7
while staying there a group of guess we re running around with their kids for over an hour through the bar,
we had hoped for croissants for the kids
room and the photos made it look like this was a seperate room that you could close off when the kids go to
that it was really hard to get food or information; for example trying to get something for the kids to eat from
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
now, everybody has to say goodight to the kids, no problem with that, but really stoke place bar manager, you
kids dinner menu is good
great surroundings, and staff are great especially at reception, room service and breakfast
room service was great staff amazing lovely hotel.
a bit expensive and bar snacks tiny but tasty would be 4 star+if restaurant was open
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved watching the planes and even though we were very close to the airport they didn t
the staff were very helpful and friendly to the kids
rooms were spacious and clean, and having a sofa bed was a big bonus for kids
it was good to have rooms that connect for the kids
breakfast buffet was great.. kids would like to say best little sausages ever..
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very helpful as i was traveling with my elderly grandparents and young kids
is fairly small for 2 adults and 2 kids
good pizza restaurant onsite, great for kids
breakfast buffet, very friendly staff especially with the kids
very kids friendly. the staff were amazing. the location is wonderful.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
food in the restaurant is reasonably priced and nice, includes a kids menu
(by the way, i recommend adding breakfast especially if you have kids as the area don't have much options for
is a connecting door between the two rooms which is super nice for family traveling with young kids
for over night layover, especially with kids
the staff were amazing too, especially with the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t use them there were board games too - even reception had magnetic letters to entertain the kids whilst
great hotel amenities with cooking facilities ideal for family with kids
that the fire alarm went off at 2am in the night for no good reason, we had to exit with small kids, apparently
overall experience was good, but parking from hotel was not convenient especially with kids
this means we had to haul, two large cases, two kids, backpacks and a dog to check in and check out
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my daughter had a kids mac and cheese which was on point and well executed
we didn't feel safe walking through with kids so ate dinner at the hotel
fish fingers in my fish finger sandwich were cheap ones ud83dude48 the kids pizza was lovely
as 2 adults with no kids we didn't know it would be thunderbird themed
my son was given a very warm welcome, a kids pack, some lego and a birthday cake in our bedroom
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
took great care of my kids and i during this peculiar season
swimming pool was nice and enjoyed by the kids after we arrived - 5 per person additional charge
large modern hotel, good restaurant. kids eat free with adults eating.
noisy kids next door, overcrowded room with bunk beds.
was a group of kids on my floor who ran and made noise in hallway, even between 9 and 10 pm
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our kids loved the pool
room was spacious and bunk bed for the kids was really good solution
pool area was great for the kids
if you wanna stay somewhere near airport and the family room makes it easier for us with 2 young kids
it was a little expensive, but worth it to have the separate sleeping quarters for the kids.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
absolutely enjoyed the breakfast and dinner in the restaurant, however, limited options for kids on both the
limited options for kids on both the breakfast and dinner menu.
turned out the single bed was meant for kids under 12 years oldand my daughter is an adjlt if 20 years old
kids friendly
the kids are so happy especially they set up the room as a mini surprise for my son's birthday
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
location! perfect for getting to an early flight with little kids
it's so narrow. i think it's fit for a business traveler which has no accompanied kids.
no free bottle water, we arrived at 11:45pm with two kids and carrying 5 large cases and 4 big hand carry bags
walls were thin, could hear family with small kids in next room
our only option was to pay for early check in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
swimming would have been great for the kids
was an overstay on the way back from a trip, we had 3 kids, and was comfortable.
dinner exceeded expectations and kids menu was a hit for my two
restaurant or the steak and lobster, both of which are quite heavy (and not a great choice for kids)
not much to do for bored kids but luckily there was a mc donald's opposite so would get them food they would
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
food is good... my kids love the pool..
good breakfast room offered a double bed for kids whereas other hotels were giving a sofa
a layover in heathrow and this hotel is a good option for 4 adults (us and our older teen kids) in one room
the rooms were spacious and for kids the pool was great
the exc lounge great experience with kids they should advertise it more as i never knew what this serice was
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
gypsies kids running a mock throwing rubbish all over the place
spent 2 nights here (family with kids)
told our kids (4 and 3) we were going to mexico
little american bar but nothing for kids to eat , and other restaurant was indian, great for me but had to order
really big rooms even with 2 queen size beds still had room for kids to play
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
absolutely no way to get to t4 or t5 if you have too much lugagge or kids or a dog unless a very expensive taxi
comfortable bed, quiet, no noisy guests banging doors or kids running up and the corridors
my kids were carded for an alcoholic drink, even though they were having a dinner with their mother
fried eggs were like rubber kids toys
honestly, even when with kids this made our journey so much easier and stress free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
restaurant great for kids, free meals and buffet style
also set up for kids ud83dudd8d ud83dudcdaud83cudf7fud83eudd64 breakfast was tasty and hot too
closeness to legoland. kids eat free. parking available
as a family of 2adults, 2kids and a baby this was much appreciated
friendly staff and nice facilities for the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
both our rooms (wife and mine, two kids in other room) looked they had been broken into several times (prior
can't imagine how it would have been for any parent trying to get their babies or kids up with everything else
kids in the hallway until 10 or so
supposed to be 24hr room service oh sandwich and ice
they helped me with print outs, wifi connection and taxi booking
Booking Options
Kid Friendly, Avaialable Crib
sky bar is absolute hit, especially when you travel with kids
noisy restaurant. allowed kids to run around screaming.
served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids
worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am
great choice of food in the bar and restaurant
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids loved their 'kids checkin' area too
is just as it is on the website every think was fantastic the kids love it definitely will go back
they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal
yes it s ok the kids really love it
kids drinks, sweets puzzle book on arrival
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids hated it and it was a bad experience for them
my kids struggged to sleep on the beds
you can have 5 in 1 room 3 kids 2 adults
for the kids the television only had one channel working in today s day an age very
not as advertised wooden floor in poor condition no door bar between bedroom and bathroom, kids hurt toes on it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
for dinner both nights (we would have liked to have dined at the restaurant given we had 2 small kids)
it was during a very hot day and i was traveling with 2 kids , it was awfully hot in the room and the kids didn
friendly helpful staff great breakfast and appreciated free drink voucher in the nice little bar good location
breakfast was served quickly, presented well and tasted great
we were very lucky to be given a room upgrade and a free drink in the bar on arrival
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking very cramped small double bed (4 6 max) noisy lounge full of screaming kids
we went for a kids free break to relax and recharge the batteries so to get woke up by ongoing banging by house
the kids enjoyed their stay which is an achievement in
it was not in the same corridor a few stairs down , hallway and then stairs up - not great with 3 kids
only thing he uses is the jacuzzi but that was out of order, this was our first time away from kids and we had
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
for a kids bed to be put in but never got a reply
if you have two teenagers or 3 kids, i can't recommend enough
well appointed with a couch as well as a bed a little coffee/tea making area and an area for the kids beds
the wifi in our room was bad. i had to go into the hallway to access it.
limited in-room conveniences (no fridge, end table lamps, armchairs), lumpy matress, no wifi reception in our
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
could hear kids in the family room upstairs
kids cereals, overcooked eggs and unripe tomatoes
the wifi in the room was so unstable i could not access my emails let alone do anything else on the
we ordered room service one night which was great but there were no menus in the room, i had to google the
room service was something different maybe if they spoken english and understood my room was not
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
room was great, couch was already set up as a bed for our kids
modern and funky with games for the kids large and small, bar, lots different interesting seating areas and
the games for the kids on the evening and the breakfast was fresh tasty and had something for everyone in the
a games space which is perfect for teenage kids
was exactly as we would appreciate as a couple without a child, yet also very accommodating for kids, so we
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
close to terminal 4, i was traveling by myself with two small kids
location restaurant has huge kids meals
no shop in terminal 4 so had to track it to terminal 2 with the kids which was a bit difficult.
it was a great place to stay, and we had a memorable vacation with our kids and grandkids
doesn't have a swimming pool and kids' play zone
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids can diner free with mom and dad
would be nice if they can provide a play area for young kids
at the restaurant side, we had kids pasta, butter chicken curry and pan fried salmon
although in terminal it is a long walk with bags and kids.
were traveling with kids and requested for bathroom with bathtubs
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
alan saw we were very tired from our trip to the hotel, with lots of baggage and 2 young kids
my adult kids were staying in a separate room and their bar fridge was empty, once the reception staff was
everything kids & me loved the fantastic food location & facilities as well as luxury
not many options on the menu for kids , but they were very accommodating regardless
flight was delayed a day and the staff were so kind and helpful to us as a family with 3 small kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noisy kids running up and down the hallway during the evening
this location is great for family with kids, or group youngstars doing something big in london
heater didn't work in the first room we were in so needed to move, which was inconvenient as the kids had
kids running and screaming up the corridors between 10pm and 1am when having to get up for an early
bath road close to hounslow market and family rooms are good enough to accomodate 2 adults and 2 kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i think there was a hard floor above as had as noise of running kids etc early morning
we had a few questions about the food, you only provided gluten free food for kids
breakfast lovely grounds well kept spotless
service from all staff great location _ easy transport links into london room service through the night comfortable
wifi was excellent
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own
beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu,
everything was great. free breakfast for kids is wonderful.
kids friendly location
to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
tip even if you dont have kids book the family room double plus 2 single beds the room is huge so much space
unfortunately, there was a large contingent of chinese kids leaving a mess everywhere
we were very close to the aairport and the kids loved watching the planes fly over from our room
on weekend pool gets very busy and every guest is allowed but then it gets better after 6pm the kids are gone
kids being loud jumping in the pool but sorted very well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great location for visiting legoland, clean room, great food and so much to do for kids.
kids bed which was a pullout sofa bed was very uncomfortable.
big family friendly hotel, big pool with lots of floats and toys for kids
amazing outside space for relaxing and for the kids to run around
really nice and big with lots to do for kids and families. god buffet for kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
was nice having a beer outside with my lady and the kids enjoyed playing tennis and using the treadmill in the
the stay was lovely. booked a couple of nights away for my husbands 30th. the kids loved it too.
the penne pasta with tomato sauce the kids had at 14 was ridiculous - for that price was expecting a far
was no play ground or area for the kids which mine were upset about but only for a few minutes and really didn
and we really enjoyed our family rooms within the courtyard area where there was greenery for the kids to play
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
out of date breakfast very very basic for the price, they even hid the little tubs of nutella, kids recived 1
it was quite funny, but if i were there on business, or had kids with me and therefore an early start, i wouldn
easy to get too and late check out with no hassle
very good staff and the bar lady was excellent
on the downside, many people commented that the wifi was not great