Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool, the beach and all the different trees
breakfast was excellent
willing team of staff. swimming pool well maintained and clean. food good
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- there is some educational institute/school closeby, and we could hear the kids very well early during the
pool too dirty to use
to sleep in a pet friendly room regardless of being allergic to that
no spare toilet paper pool was neglected, very worn and dirty towels well worn
the room was very quiet and the garden area around the pool was nice to chill in the evening
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids enjoyed going to the mall across the way
the kitchen area is fully stocked so we were able to make a few basic meals which is great
were very spacious, with comfortable king sized beds, a spacious bathroom, and a fully equipped kitchen, although
great wifi
the pool bar was closed during our stay
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
super easy stay and fun for kids too
wifi connection was not the best
i would of liked fruit in the buffet for breakfast
doesn't have shampoo and bar soap to take a shower
the bed was comfortable, and a nice breakfast buffet was included in the cost of the room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room service is really good and meet our expectation
parking lot was a little far and was crowded due to the casino s traffic.
the swimming pool was great!
to have a small cool bar in room, it is not there
attentive to guests. on site restaurant available to room service. great location.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was one of the best and biggest we had in mexico
the kitchen was clean and spacious and very well equipped
the wifi speed was good for two days and low the third day
intermittent wifi issues but quickly resolved.
the pool is small but refreshing after a day out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kind, speak great english, and know the city very well; - the swimming pool is fun for the kids - my daughter
is quiet and residencial but a little far from dinner options for small kids who don't want to walk
good location, nice pool, decent breakfast, and all at a reasonable rate.
very good facilities, including nice pool and kitchen with coffee/tea available 24/7
breakfast was awesome, definetly recommend at least 2 nights there to enjoy visiting merida and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were screaming until late at night at the pool
pool and wifi both excellent
strong wifi
staff have no idea how to please and run a hotel,the kitchen was terrible,slow service,they forgot to clean our
the spa has a way to go, but will be a nice addition
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
on the weekend they let locals pay to bring their kids to swim
is kiddie day and the pool is packed with screaming kids
people and kids were constantly screaming and running up and down the hall way very late into the night - all
pool is great for kids as there is a shallow side with dividing wall
of the restaurant staff, the bar did not open on time most days
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
adjoining king room with junior suite for kids was perfect and had kitchen with dining table
property had secure underground parking
we had a rent-a-car and the parking garage was a big bonus
sparse gym but that's not a criticism. had enough to work up a sweat.
at the level of quality and service, i thought it was rare to ask at check in an extra fee for wifi, and the
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had a family room, the kids loved having a bed on the mezzanine level
did not order from the bar because we could not find the bartender
kitchen was well equipped, the ac and wifi worked well
wifi connection, shower either cold or burning hot
hotel in the heart of town with wonderful breakfast and staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english
cleaned and central but not noisy. laundry facility very quick.
and reliable wifi--the first time i've experienced this in 2 months in mexico
they have a very cheap laundry service (1 dollar) and you will get your clothes the same day
tv is in spanish but they also have very good wifi to stream movies
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
wifi didn t work, there was no hot water in the first room i was in
we didn t use the pool but sat by it to relax
breakfast in the room was very convenient
he also had breakfast every morning and it was just a really nice atmosphere
the attached coffee shop provided a nice breakfast alternative to standard mexican fare
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had three rooms, with a set of grandparents, then two families with tw kids each
place could use some renovation my kids had the garden room but this room has no windows at all if you want
excellent location and suitable stay for family with kids
internet was a bit patchy and the bar and restaurant shut at 9pm (though this could be a covid related thing)
it is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
comfortable. clean, friendly staff, pool
breakfast buffet every day
pool was always full of tree leaves
the breakfast staff and the food were
the location good , clean , breakfast very nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
i heard kids playing noisily around the pool well after 10pm
even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)
to use the pool facilities as there was a ( very noisy) kids' birthday party going on
on the weekend people allowed their kids to roam the hallway and make noise late a night
nice room, small pool but kids enjoyed it.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
you could improve the pool service
at breakfast, the items described on the menu did not match what was served
the food was excellent the pool was very relaxing and the spa was the best experience
we had dinner and breakfast at the restaurant on-site and were impressed with the quality and the pricing which
other facilities like swimming pool and gym are also very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if you have a booking with multiple kids maybe best not to put them upstairs, kids running around until
the door was old and thin and kids in the pool was yelling and screaming a lot, felt like they were in my room
, it was noisy with kids
only thing i could say, was the wifi not super strong in room
parking on weekends
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is a choice of eggs or waffles everyday. (but who doesn't like eggs and waffles?!)
wifi is super slow, there are no places to work properly
friendly service and delicious breakfast
waiting for breakfast can take some time, once it was up to an hour.
we liked the location (at the city center) , delicious breakfast and really caring staff.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
large rooms, comfortable hotel. very good value for money. kids loved the pool.
at the pool bar there were no staff, i had to ask for service and, i had to stay at the hotel one night because
the wifi is excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool don t open up early so that customers could go up to see the sun raise in morning
great location, good bar and restaurant.
the breakfast was great too
the rooms were great, room service delicious and the staff very attentive
the phone in room was not working so we couldn t request room service particularly at night time
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
the parking under the hotel is convenient and made loading and unloading luggage easy
beautiful pool with a fantastic view on the roof garden
the best part was the gym and the swimming pool on the roof
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
was very cold almost all shade toilets did not work for 3/5 days adult only place with kids
the only thing i would mention is the loud music from the bar next door, which kept on playing music well after
at the hotel and finding parking can be a little stressful, but the welcome is very
the hotel, rooms, bathrooms and pool area were all spotlessly clean
is a hostel/ bar right next door, and on one of our three days (saturday), they played extremely loud, fast