really far from a smoking area especially if u have kids

comfortable beds, nice pool and hot tub for the kids.

i brought two kids who loves swimming pool and hot tub but both were broken and cold

it was a bit noisy - loud people in the hallway and kids next door were rather loud.

the room opened up to a courtyard with seating and grass yard for kids and dog

the room was clean, the continental breakfast had varieties of food, kids enjoyed the swimming pool

is indoor, but the hot tub is outside with a nice wood structure next to the pool, i can see my kids in the pool

the kids love to swim so we were in the pool twice a day and it was lots of fun for them

complaining about having to book the pool (due to covid) and the only time available was past her kids bedtime

loved the room size and the pool for the kids.

in room was to hot, very hot!!! and windows not safety for kids

it was incredibly convenient while visiting our kids who are university students

facilities, bed, closets, staff, parking, shower, fridge, tv, safe, towels, free wifi, market

and if you needed to do laundry, it was available as well

there was a kitchen in the room which was great

clean - spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early

the loading zone was occupied on my departure date and i had to make several trips with 2 kids to the parkade

kitchen has all you need to make your own meal

it was a big room with a kitchen included and a big tv

simple but great kitchen, and top laundry facility

my kids loved the old elevator and the location

there is nothing i could say . it was perfect for my kids and i.

we'll keep coming back especially since our kids now live near by

had a 3 bed unit for husband, self and three adult kids

a comped ice cream sundae for the kids was the form of an apology which is better than nothing but it was one

staff is incredible - always happy to help, wonderful with kids, patient and kind

there s a kitchen which is great if you want to prepare your meals

our room was spotlessly clean, beautifully designed, and equipped with high-quality kitchen facilities

the other bed is located in the kitchen/living space

big, spacious and comfortable rooms, very comfy beds and kitchen area is so well equipped

need to be fixed (be careful if little ones around the windows as they swing right open and kids could fall to

on the booking site oversold it, which i don t appreciate, particularly when travelling with kids

no seperate beds for our kids

gesture to offer little help, especially when some one just arrived from the airport with small kids crying due

outlets, an armchair, much better reading lamps especially by the beds, secure wifi would help

location; proximity to second beach pool was great for kids.

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

maybe smaller portion options for the little kids

if you travel with kids during the summer, check out the pool by 2nd beach which is 18 minute walk from the

people in rooms on corridor were very noisy - lots of college kids

our kids had a blast in the heated outdoor pool

if you are traveling with kids, it s a great place my son really enjoyed everything, from the food to

kids activities were brilliant, we stayed 3 nights and the kids had lots to do.

great location would be good for romantic trips and just as good for us with kids, close to stanley park

parking fees ,and charge for kids movies

place, we did a leisure walk to stanley park, wharf and canada place from there with our young kids

lots of drunk kids staying there

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

rooms were connected to each other through doors which made it quite loud as the next room had kids who were

the wifi

nearest subway stop is at least 4 blocks away - wish it was closer b/c with luggage and kids it's still a

in the meantime, room is large enough for me and my kids and the bed is so comfortable that my kids hate to

the kitchen put 'everything' on the side so both kids

location, spacious rooms, kids loved the pool, very clean & super friendly staff, also great prices all around

very central (but still not walkable if you plan to visit a few spots all in one day and/or have kids)

m well travelled, and have been travelling all over canada with my hubby and kids

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance

we planned to spend one afternoon with the kids on the pool

toilet no door- very bad for kids

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly

only the wifi, was not the best as it gets interrupted from time to time.

the gym was one of the best i've every come across in a hotel

i would also mention that there is no mention of the spa on the website and having to go back and forth with

staff - nice & clean corner room w/ great view - great location for walking around - nice & clean gym

kids running all over the place. 1 elevator was broken for the duration.

the pool was nice for the kids. clean hotel. good location.

my kids loved it

would appeal more to a family with kids

kids enjoyed the hot tub and pool, which was outdoors

lovely touches like cookies for the kids

no hot kettle,the coffee maker wasn't working, slippers were kids size, couldn't use the hot tub after 11pm

staff were extremely helpful, and we were able to use the spa facilities after checkout to freshen up for our

fairly small room. reception on different level to street access. small bar area.

service in the restaurant was poor, room service neglected to bring us a gift that had been sent to us, it seemed

pool heater was not working for the 3 nights we stayed which made it very cold for the kids , and with the pool

was a bit small and even at 10:30 pm the kids in there were loud

gym was perfect and the kids loved the pool and hot tub

my kids loved seeing the city from our 15th floor room

the interaction the staff had with all members of the family including the kids

room) was a bit inefficient, a lot of empty space in the middle, might be good for smaller kids

we could walk with the kids to a great malaysian restaurant or eat at a high end restaurant on the premises

pool area could have been nicer, but the kids loved it anyway!

room is big enough for 2kids and 2 adults

nice big rm for the kids to run around in & the full size fridge was s bonus:)

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

the kids liked the ping pong table

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be

the kids liked the ping pong table

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

we loved the location and the kids loved the pool.

kids were sad

wonderful pool

choice of room service and the extent of taxes and tips etc makes it rather expensive

i booked room for 2 adults and 2 kids including breakfast, i had to pay breakfast for kids at the property

woke up a few times due to screaming kids and jumping

bed was great. kids loved the spa.

i decided to just stay in that room since i would have to pack and move with my kids

i fortunately had a print out of my booking showing it was for 4(my kids husband and myself)

indoor pool was occupied by kids and they were very noisy

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

plus snacks for kids in the lobby was a bonus

would be good to have family rooms for travelling with kids

hotel was well located, staff was friendly, breakfast was good, the beds were comfortable and kids said the tv

kids friendly; swimming pool and hot tub; very good breakfast; comfortable bed; kichenette with

location, clean, good for family with teenager kids-separate room, full kitchen

the kitchenette was nice. the staff was very friendly and helpful. the kids loved the pool.

the kids were blown away about how fancy the place was

indoor heated pool and you can request kid size bath roads via housekeeping to make the kids feel a little

and also my kids enjoyed the pool

babysitting facilities (one of the reasons why we chose the hotel as we were travelling with kids) and a free

was closed and we were not notified of this at the time of booking this was one of our musts with kids we would

the decor and atmosphere felt luxurious annd also relaxed and very kind to families and kids.

had a mini bar but also an extra fridge to store personal things which was great with kids

worked well for 2 adults and 2 kids

come with our young kids and the room beside played music till 3:30am and we're very loud we called to get the

to tight beds for 2 kids and 2 adults

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

to the point where we cancelled our tour the final day so we could enjoy the hotel, and the kids could enjoy

staff went above and beyond by dropping off cookies for the kids in our room :)

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area

put into the corner for the meal we did have because we had 2 kids with us so it felt like they didn t want

great pool and brought up kids size robes. aircon worked. beds were very comfy

only downside was the hot tub was under construction and the pool was packed with kids due to spring break

kids aren t allowed after 10, which is understandable

children-literally a 1:4 adult to child ratio-doing cannonballs, shrieking and running around, as kids do

too many kids/families. tablet in room didn't work for all the funtions.

lots of kids to meet and play with other kids

very accommodating at restaurant for kids requests, also breakfast had a special kids rate.

don't stay here if there is a kids cruise leaving

is doesn t work, we got lost trying to find a way back to the hotel in the rain with young kids from parking

it had a business center and also laundry facilities

accommodated early check in

no room service

we loved staying here and it was perfect for our kids

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

my kids had to plug their noses to walk the hallway and one gagged the entire time

a few good restaurants and pubs and lots to do for kids

the wifi was problematic and parking and breakfast are extra

there is a smallish bar but no live music or ambiance; no little store ; the gym was just ok

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

i find it a bit expensive for the hotel to do your laundry

we got in earlier 10 am, the staff accommodated us - early check in

enjoyed the big room and the room service was very quick to arrive

i have 3 kids and the room was perfect

hot chocolate and little milk pots would have been nice for the kids, perhaps the odd cookie.

quite as fabulous as the photos but we had plenty of space and a room for us and a room for the kids

gym and pool has adult only times. wasnt able to swim with my kids

room is spacious and comfortable, we had a city view 1 bedroom suite with 2 adults and 2 kids

the pool & spa looked great but filled with kids the couple of times i went to swim.

at was very very loud in the street until like 9 pm, not the best thing you get when you have kids need to sleep

is great, the outside pool is always a hit/feature with the kids

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very

double room was so small and the beds so i didn t get any sleep as we had to squish up with kids and wasn

come every year with one of my kids for a night down town

good wifi and comfortable bed

perfect wifi in the rooms

wifi was fast great location in downtown

we also had drinks in the on site sports bar which was

not really a family hotel as there are no kids amenities.

nice breakfast - with good choices

no wow factor for a boutique hotel. no amenities like gym or pool/hot tub

breakfast was limited

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out

and it would be nice also to have like a play area for kids to make it more family oriented

woud have liked to have connected rooms for kids and parents rooms.

pool and spa were appreciated by the kids

my kids could feel the metal bars through the mattress

my kids slept comfortably on the pull out couch in the living room and the bed in the room was very

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

room was the perfect size for our group of 4 (2 adults and 2 kids)

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to

so when they suite check if they can split beds for kids/teenagers

kids enjoyed the scooters available to them as well

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song

nothing to dislike. functional gym but could be more spacious

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was 2

rooms are spacious and amazing with a kitchen and many utensils

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the hotel and room were modern and clean, and the kids loved the pool

pool and hottub was fun for kids

the pool was a big hit with the kids

the kids enjoyed the pool and it was in a great location in the city for my meetings and for dining

pool was perfect for the kids to relax in after a long day

breakfast is ok, my kids love the mango smoothie and the waffle as they can make it themselves every morning

only missed a pool for kids

great breakfast, kids loved it and the jacuzzi!

loved the location. the gym was great! i loved the ping pong and football with my kids!

my kids enjoyed the breakfast ud83dude0b

available, including in their room flyer printout) which can be troublesome when travelling with kids

kids and i both loved the walk in shower, which also had a hand held shower, which could be great

running and screaming kids in the hall were constant and it isn't recommended if you are looking for a romantic

we had problems finding a place to park for the night, walking with kids and luggage for blocks in the dark

we re travelling with kids (8 & 9 years old), the hotel was located only 15 minutes walk to science world,

service, clean room, excellent room service and jw spa staff

needs a pool

quibble is the the hotel bar is a public bar with a doorman & a dress code

excellent room service breakfast

excellent room service

my kids want to come back and that s high praise coming from and 8 and 6 year old girls

couple restaurants are located in casino so kids under 19 cannot go

gym, location, room view. concierge excellent.

wifi was strong enough for video conferences for work

i loved the roof top hot tub and the open windows at the gym. the best hotel in van

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

beds are amazing, kids under 12 eat free.that was a major help in the mornings

it has a pool (in doors so loud), laundry, restaurant (kids eat free

kids breakfast should be free with a paying adult

cleanliness excellent beds great pool buffet breakfast excellent

housekeeping knocked the door very early in the morning when the kids were still sleeping.

the large numbers of unhoused people and open drug use could be jarring for some folks or kids

staff very nice & arranged many family trips for my kids

great place to stay with kids. free breakfast and shuttle to canada place

noice from other guests' kids running the hallway