its 3 star very clean room and quite, nice, staff very friendly, it has a nice clean open air pool

room, eat right away at the breakfast bar tables placed with safe distance, eat it by the hotel pool or where

wifi good

wifi was working properly.

you could take this breakfast bag to your room, eat right away at the breakfast bar tables placed with safe

wifi was broken once

great location, friendly staff, nice balcony, very clean room, large bathroom, good size pool

bar area was very nice but not staffed, you had to go to reception for them to get you a drink or

bar facilities didn't remain open, in the day, so coffee or other such refreshments weren't

a drink at the bar was restricted to certain times of the day and if a staff member was available to serve you

the breakfast was rather disappointing in options included

the gym could have been a bit cooler

the breakfast buffet had lots of choice, as did the dinner menu

breakfast was excellent and the slides were well

breakfast and dinner are good

room given for 2 adults & 2 kids was to small.

pool, location to port and beach. could have drinks at pool. breakfast was good.

the hotel has music and dancing class around pool area at night

the wifi isnt very good

wifi complicated

shower in bedroom was a bit unusual. not much to do for kids

nice stay even with small kids, friendly stuff, good breakfast with many different food and drinks (even

you are situated at see side, you have to understant that you will have a lot of families with kids or babies

no connecting rooms, so if traveling with young kids, parents need to be in separated bedrooms

lots of sun loungers and a bar close to the pool

great location, clean rooms, good breakfast, staff was friendly and helpful.

wifi is bad, was not able to connect breakfast was ok

good wifi

good bedroom. good pool. all round clean. the food was acceptable..

had to go to a bar so i could watch video etc breakfast not until 08:30 pool in shade after 5pm (in

wifi was very good

the location and pet friendly

two pools, one primarily for kids and one quieter

we got a room upgrade without mentioning it and enjoyed dinner, live entertainment, spa and breakfast

amasing roof bar with sea view, breakfasts are quite good with different thing to choose dor different tastes

breakfast was really good and the staff there were excellent

the rooftop bar was closed

only open for about 6 hours so had to use the pool bar which was crowded with guests smoking and kids screaming

can the bar provide some snacks like sandwiches

nice hotel close to the beach with plenty of free street parking. good breakfast.

line for breakfast and really bad wifi i used roaming all the time and i could not work

specious rooms, good location, abbondant breakfast

was too cold - couldn't stay in it for longer than a few mins and kids lips were turning blue

lack of entertainment for families - no indoor pool or spa - room for kids is ridiculous (a cage with children

booked villa luz for our vacation with two small kids and this hotel was even better than we expected

kids love it

restaurants are suited to spanish time dinner not opening until 8pm , kids got a bit grumpy but nothing really

you had to basically walk over kids to be able to in and out of the

hotel far from downtown and poor service, breakfast and restaurant was awful; wifi was poor

breakfast, very spacious room and great location

fantastic bar staff- helpful, smiley and friendly

one female member of staff behind the bar seemed to not be able to understand a beer please in english,

wifi interruptions

only the wifi did not work well

low wifi connection sometimes (( fridge didn't worke in our room ((

from the dining room was deafening as there was a school trip of about 50 children doing what kids do

at around 21 there was a queue of 5 families waiting to check in with our family with 2 small kids and only 1

partially low or even missing internet connection within the room; the hired animation ladies for kids entertainment

hotel seems more used to large groups, for our entire stay (2 weeks) it was packed with school kids that were

nice big rooms, working wifi, friendly staff.

com failed to announce that hotel accept school trips and kids with special needs

it s a nice, clean 4 star hotel with small pools for family and kids

quiet beach, excellent for kids, near supermarket

some pasta for example would have been nice for the kids instead of 2 different kind of fish

quiet beach, excellent for kids, near supermarket

was no hot water (fixed after asking at the reception) no wifi in the rooms on higher floors fridge is in an

we didn't have breakfast but we could buy coffee from the bar and we could drink it on the balcony of the room

the balcony with sea view the clearness,good very white soft towels the bar mar& luz front of the hotel-very

reserved dinner and not available fortunatley there was only one bar open localy but was fantastic

the wifi didn't reach our room

we would also like to come back one day with kids when the pool is open in the summer

kids enjoyed the hike to the castle nearby

kids had a great time running outside and discovering the

kids enjoyed the hike to the castle nearby

we would also like to come back one day with kids when the pool is open in the summer

lovely team on reception and bar and super convenient.

the room had a mini bar whoes sole purpose in life was as a table for th

the wifi was fast

when it says pet friendly , it is most definitely pet friendly

wifi worked well

there is a well supplied kitchen to use and and an area to eat

electric kettle to heat water in the kitchen would be useful, but it was not a big problem as i could heat water

nice building, especialy kitchen area

there was a kitchen, a guest lounge and a terrace

the rooms were extremely clean, wifi reception was very good

rooms are big but was difficult acomodate small kids there because they have only one double bed

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

welcome and we even had the fun experience of taking two motorbikes up in a lift for second floor parking

poor wifi signal

car parking is free but a short walk away

one person only covering reception, bar and kitchen so service very slow but again very friendly

great value. bicycle storage. the bar serves great value food.

poor wifi

great location centre of town bar and restaurant in walking distance

bar has good prices and you can charge to your room

is a perfect location for a family with small kids, it is a quite place; beach is a 5 min walk away, very good

bedsheets were clean, view was nice, kitchen was okay

room kitchen with mini kettle, fridge and sink cozy design of the room lovely forest in front of the

a phone to call local numbers out but the front desk did that for me when booking a tee time at a golf course

is a perfect location for a family with small kids, it is a quite place; beach is a 5 min walk away, very good

my kids watched tinkerbell on the tv and fell asleep

the service was amazing and the location great for kids. the pool was also a beautiful surprise.

it has a little gym for husband and swimming pool that kids enjoyed during hot weather.

swimming pool is small but has good temperature water which is good for kids

staff are not very nice at reception since we came an hour early and kids were hungry so started eating some

the room assigned was too small for a couple with two kids

room was little tight on space with 2 kids for a family room, but the staff were really

is no kids' area, some small table for kids with colors will help the kids to spend some time

there is also a good kids zone in the reception

bathroom door was kind of dangerous for kids.

also a nice surprise it wasn t a typical buffet, but a la carte, freshly prepared in the kitchen and served

there were no cereal bowl in kitchen for kids to eat

some surfaces were dusty and not recently cleaned, but bathroom and kitchen was clean.

apartment was modern, clean, and had a great kitchen

very good sized fridge freezer and kitchen area

the kitchenette was very functional - no oven, but a convection stovetop, microwave, and d or pod

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

of the guests at the same floor thought they were home and kept their door constantly open for kids to run on

meals, shopping needs such as a supermarket, pharmacy and restaurants plus great play areas for kids makes this

tv in the breakfast area catches kids attention

located when it comes to the town- it s about a half hour walk if you don t stop (so with kids, add at least

breakfast was nice, and the staff was super friendly, especially to kids

but 3 out of 4 nights they didn't and to go back down from 7th floor and back while u carrying ur kids and they

the location is very convenient especially when staying with kids: very close to the oceanografic, shops and

pool at the hotel, you d have to go out and get in the gym facility nearby ( that does not allow kids- so no

next to city of arts and sciences, there are 2 shopping centers nearby (also supermarket) with kids zone (lego

got a room at the 8th floor and the window didn't have any safety disposal for kids or only vertical opening