charming and great location. also the live music and bar was a great touch.

restaurant lobby bar five stars

christmas tree lighting was on friday night and because of this the bar and lounge areas were absoutely packed

are still working out the kinks with room service because it was very hard to get ahold of someone to get food

ordered room service which seemed alittle over priced.

pool was small, room was noisy (kids upstairs jumping), few other amenities like breakfast

great accommodations, great value compared to other hotels for our pet dog, kids loved the pool

softball team was here so i guess not the hotels fault kinda but super loud and hyper kids running around and

was loud in the hallway but there were a lot of kids in town for some competitions

i'd highly recommend for people traveling with little kids because it's easy to make snacks, bottles, etc

loved that it had a pool and playground for my kids.

the room and the entire facility was very clean and playground was great for my kids

that wr couldn't eat in the lobby but we understood why but just difficult with 3 small kids

a piece of the fencing around the playground was down, but easy to watch as the kids played

park for kids was clean and unexpected, the room was very nice and quiet, the breakfast was good, the

wasn t working they replaced it the next morning, the pool was perfect very clean and kids loved having it to

flying around bed was too high and not comfortable at allbath shower was very loud, little kids was scaredyou

the kids in the family staying in the room next to me (108) were running in and out of their room from

nashville and close to trader joe's so good for folks on a tight budget and/or people with kids since the waffles

the ad said our room was for 4 adults and 2 children, thank goodness we left the kids at

kids were loud in the outdoor pool, but staff must have asked them to keep it down

clean, pool was great for the kids, 5:30 kickback was great!

after a long day of traveling and not have to leave again for dinner especially since we have kids

lots of kids. great for families. but a little crowded

afternoon snack with drinks was wonderful, breakfast was delicious, the pool was perfect for our kids, and the

wifi was awful service in our room

great accommodations and breakfast; superb!

the pool area was really clean, plenty of nice chairs and towels available

nice bar area

excellent breakfast

however, it was a major safety risk due to traffic, kids, not being able to see your surroundings

we were in town for a funeral and i was hoping my husband could take my kids to the pool while i visited with

room was spacious and comfortable, and my kids loved the pool even though it was cold

the bed was super comfortable and the blackout curtains helped us and our kids sleep in

friendly and helpful, the room was spacious and well supplied, the pool was well-kept, and the breakfast offered

to do with the establishment, just soccer tournament going on somewhere near and the kids were extremely loud

shower water was starting to pool in the bottom due to hair clogging up the drain from previous patrons

room and beds comfortable and breakfast was above what other similar hotels that i have stayed

maybe the parking, it is a bit tight around the front of the hotel

and comfy apartment, with kitchen and couch area

the location was great and the amenities were amazing for traveling with kids.

perfect, pool table would be fun if my boys ever got a chance to play in between all the other kids

loved the game room downstairs my kids and i played games and pool until after midnight

it was the cutest lobby, complete with pod swings, a pool table, and several board games for the kids

had a great breakfast, pool table for our kids to hang at, quiet and comfy beds

my sick mother and my pregnant daughter and 5 month granddaughter were with me and my two kids

disappointing for the kids

staff can t control this, but there were several 9 yr old soccer teams staying at our hotel and kids were

until about 11 pm we could hear groups of kids running down the hall to the elevators and back keeping us awake

the kids loved the pool

the walls were then and there were a lot of noisy kids constantly running outside the room.

the staff was better than most hotels: friendly, professional, efficient and so kind to the kids we brought,

we got there the pool was closed due to an accident which was understandable but the next day my kids went in

2 adults and 4 kids were able to stay together and not have to split kids and adults up

kids running around/shouting

we had nowhere to sit as my kids froze in the pool

be offered but you had to pay and the choices on the menu were not a broad one especially for kids

understandable, but was definitely a bummer for the kids

wifi was either very slow or not working properly. i could not connect to it.

customer service, they accommodated an early check in which was great since we were headed to nashville for the

annoying when you have to be so e were and need to get the kids fed

however, i know i had a long day and 5 kids to get settled in, and for all i know she had a long day of dealing

it was good for us, because my teenage kids preferred the late breakfast

there were kids running the hall for a bit when we first arrived. (not any fault of the staff.)

noisy kids next door

we booked this hotel with a pool for the kids on our way home from vacation and the pool was closed for repairs

no pool...your website advertised that it had a pool but it did not and ruined my kids trip

one of my kids moves a lot in his sleep and the sheets were quite noisy.

we had three kids with us, and we tried to keep crumbs from dinner off the carpet, but they were still there

has pool, gym, bar, and restaurant

were there for four days with little kids

the loud unruly kids

the breakfast was a little boring but other than that not much to complain about

and comfortable hotel with a very pleasant staff kitchen facilities in room perfect for a longer

bad hot breakfast

kids loved the pool and basketball court

bed/ tv with wifi for kids

had two adults, teenager, and two kids

the hot tub was gross, the kids whose parents were allowing them to use it as a swimming pool were covered in

no supervision at the pool area, kids were diving/jumping in the pool in groups of 3+

the hot tub was full of small children. kids running around unsupervised

we had our 2 kids with us and the sofa sleeper could barely fit our son

i had booked earlier that day on the road and after 10 hours in the car with young kids i had to wait for her

laundry was challenging

i asked for an early check in due to an early flight drop off

it was 11pm and we had two kids with us so switching to another hotel was not possible at that time

however, this would not keep us from rebooking at this hotel, kids can be messy

pool was small! the staff complained about our kids.

was ok since it was included no problem loved the courtyard on the outside great place for kids

it appeared online larger but more for kids in person

the sofa bed was not the most comfortable thing for my kids to sleep on.

pool was large and kids had fun in it

it was one of our reasons for picking the hotel, so my kids were very disappointed

works the night shift is very unprofessional, she harassed us the whole time then one night my kids were in the

and room was nice and spacious , was definitely enough room for my fiance and i , plus our two kids

nice breakfast

very comfortable, great breakfast, very good facilities.

the room was very comfortable, and the breakfast here was very enjoyable, offering a wide selection of food to

to covid breakfast was sack breakfast pickup

showed indoor pool but after checking in and asking they said they were aware it showed on there website but

my kids loved the outdoor pool

the kids loved the pool area and workout room

room i booked wasn't even available so i had kids sleeping on the floor

didn't have pancakes or waffles for breakfast. kids were disappointed.

is no indoor pool for the kids

that was an experience my kids will never forget

she definitely made my kids feel welcome and

picked up and hung up - when i finally got out she said oh i thought it was kids playing no other apology

in the morning, i was getting breakfast for my kids and was told i needed a coupon to do so

so we took the kids to a jump park and spent a lot more money than was planned for this trip just to give the

the pool was not very clean unfortunately for my kids

day having breakfast, the lady who works there was trying to take out one of my kids from the stroller to put

in was late because all the housekeepers were outside on their phones and taking care of the kids they brought

the 2 bedroom suite for a family w/ 3 kids

the 2 bedroom suite for a family w/ 3 kids

it was located near shops and food which was perfect for family with kids

it was located near shops and food which was perfect for family with kids

everything. front desk and hotel staff; patricia, jeff, housekeeping, bar excellent service.

on sat morning kids got up, no pool

very disturbing all night running up and down hallways slamming doors and screeming i know there kids but no

need bar of soap for shower

was filthy - pool was closed - no hot tub - starbucks inside had broken machine so no

once our luggage was in the room, we had stairs close by leading out to the lobby and parking, but it was quite

great rooms, plenty of space in the room we had. my kids loved the indoor swimming pool.

and wished we could have spent more time in it however our time was ruined by a bunch of rowdy kids who were

the kids loved the pool, the hotel itself was very pretty and the rooms were very spacious.

a room with a pull out trundle bed they gave us one pillow,no blankets and a sheet set for two kids

eggs, sausages, cupcakes, waffles, bagels, cereal, fruit, oat milk option (highly appreciated) my kids loved

second room that we were transferred to due to our dog barking because kids were running up and down the hallway

very friendly with our kids as well

great location and the room was very nice. the kids loved the pool and said it was very clean.

kids run around unattended and being loud and knocking on peoples rooms all day and night dogs

(2adults and 3 kids under5)

there were kids running up and down the hall and slamming doors until 1 or 2 on the morning

kids in next room had us up bright and early each morning

smoke smell coming from the bar area

the pool area was loud, noise from parking lot

room has dumbells, a couple of treadmeals, stationary bike and an eliptical overlooking the pool, so it was nice

my kids and i had a comfortable, safe and a great hospitality stay

we were there to take our kids to the nashville zoo

my kids and i had a comfortable, safe and a great hospitality stay

the kitchen had everything we needed to cook

tight parking

very comfortable bed and quiet stay with delicious breakfast

everything - the location, staff, room & breakfast

breakfast was pretty mediocre. not a lot of variety and average flavor. lack of fresh fruit

wonderful breakfast

the breakfast was a little lacking could have had a little more variety

complimentary american breakfast are what the kids look forward to and theirs was not good

the breakfast was awesome! the staff was super friendly and the beds were so comfortable.

location, breakfast, cleanliness and the bar.

the breakfast was much better than the typical included breakfast at other hotels

exdcellent breakfast buffet

excellent hotel in heart of the city. i liked the room with my wife and 2 kids are enjoyed

i think should have a floor designated for pet friendly

the coffee bar was not open when i needed it in the morning

and professional staff, cleanliness, accommodating for early check in after disembarkation from a ship

there is also a 75$ pet fee

room kitchen was well stocked and everything was well organized

water stain on ceiling above the kitchen, probably from bathroom upstairs

it would be nice if breakfast hours were extended and parking was free. parking was expensive.

breakfast was good and coffee was great, the room was extremely nice and clean but i feel like what

the pool had just opened and the water was in the 60's, so very cold.

my kids stayed on the pull out bed and in our first room the springs were killing their backs

breakfast was excellent and different each of the mornings from the 2 nights we stayed

waffles, nice breakfast, vanilla creamer

front desk staff; kitchen staff; room location on first floor;location

the staff were very helpful especially when we wanted to do a laundry and couldn't download the app

i was woken up by kids banging and playing next to my door at 7:15am then again at 8:45am then again at 10:15

for family/kids to do

clean, house cleaning was great as to folding my kids blankets and giving me extra trash bags for diapers and

pool was closed

very little food selection. no room service. no movies to rent. rooms are very dark

night the whole place smelled like marijuana, definitely not a place to bring kids

wifi

didn t eat breakfast

not too many breakfast options

no breakfast! excellent location!

and will never ever book a room at this establishment anymore i booked the room for me and my kids

and will never ever book a room at this establishment anymore i booked the room for me and my kids

i got no room service

other places i have stayed they had a pool but for the size and price we can find other activities

they have smoking rooms.

we had kids knocking on our door and running. we had to report it to the front desk.

the kids liked the pool.

at midnight or a little after, the smell was so strong even my kids were complaining by 1 am that they couldn

it smelled and kids was running in the hall way

train was noisier than we d like and at 2 am in the morning, the people above had kids jumping on the floor

from there or died they will give u a room but good thing was we made it out glad i didn't have kids with me

used no deposit so basically if we bath no deposit so me and my wife went and bought us and our kids some towels

spiders and spiderweb over my bed. kids being outside and loud late at night

them hanging on the stairs you have people coming from out of town trying to lay their heads with kids and this

the guy running the place ran round at breakfast making waffles, answering the phone, keeping kids entertained

location, good size rooms, very friendly staff, roof top pool, very clean, plenty of storage space

having a gym above our room.

very friendly staff. fantastic room and rooftop pool.

clean and rooftop pool

the gym is absolutely incredible! staff was all friendly and helpful.

continually breakfast was ok.

breakfast bar was weird as they required a key card to access and restricted the part of the hotel from other

the breakfast,happy hour,and live music

would have liked to have had a full breakfast not just cereal or beagle

pool was very nice

not for kids, but it s a great stay for 21+

the lobby was awesome and my kids loved learning to play pool & the fun drinks

clearly this hotel is designed for college kids or party goers

design of the lobby and the room, the fact that it s pet friendly, there was a bar downstairs with complimentary

was clean and fun, had drinks at the bar before going out. what a lovely night!

we were very pleased. the shuttle service was excellent and the kids enjoyed the pool.

with kids that is a big expense usually not have to worry about

the swimming pool is a nice size and the kids really enjoyed it

close to conveniences, numerous dining options, and parks/playgrounds for kids or pets

the small pool and deck seemed overrun by partying young families and college kids

didn t eat at the breakfast bar because we had an early appointment

staff is always nice, rooms are clean and breakfast has lots of options and is good.

the pool was awesome its 3ft deep with seating all around inside of pool

wifi was not reliable

room was clean and comfortable, breakfast was awesome with multiple options, free wifi was fast, pool/hot tub

down to our car around 10:40 and the housekeeper walked into the room without even knocking while kids

location was great and we had a view of the football stadium which was cool for the kids.

10 to 15 year old kids maskless and loudly roaming the building

there was no room service

the 3rd floor gym looks out over the stadium

i have two kids which made the next day measurable

free parking

pool was out. staff was not rude but not friendly either.

hosts were good. room was clean and cool. breakfast was good.

the breakfast was fresh and plentiful! the rooms were very clean!

there were lots of high school kids that were running up and down the hallways banging on doors

there were loud kids, a yappy dog, and someone who played their tv at a high volume

we no lie live 2 minutes away but this is our little getaway from life and kids

kids loved pool table

liked the property and all it had to offer until we got there and had so many kids running around the facility

of us reservation and another one on the phone while we stood there soaking wet with three little kids and all

property is conveniently located with lots of great parking, easy access to elevator, and the property was very

it was really nice! we enjoyed the pool and grills

trash cans in the room, tv was big and very movable, staff was very friendly, and they had free laundry

parking so-so, outside stairs at end door not convenient

room had pet hair in the bed, but fourtnately we were able to change to a much cleaner room

breakfast.

desk showed great customer service, breakfast buffet was nice, fitness center was very convient, staff was very

wish the swimming pool was larger

if i was staying longer, the kitchen would ve been a great asset

we checked in problem with kids recreation area loud and we hade trouble understanding however the staff were

could hear the kids above us yelling and running back and forth until after midnight

so my kids were grumpy bc we couldn't shower or sleep comfortably

thus far that provided truly black out style conditions in the room which made it easier for the kids to nap

curtain should be installed between the 2 queen beds for mom and dad, and the kids on the remaining beds/sofa