front desk late at night because it sounded like kids running and making loud noise

the activities offered in the gym looked great for kids

only two entrances in the front and most parking was in the back

it felt like we were in a small apartment with a big kitchen

made it to breakfast on time

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

luckily kids don't care and our son still had a blast so that's all that matters

the kids loved the pool and breakfast

parking lot was a sheet of ice with no sand or anything thrown down

we used the pool and it was in great shape

didn t replace the coffee in the room or make the beds but that was very minor and we have 3 kids

nice new hotel property. good location with nice breakfast. friendly staff.

breakfast needs bacon. that is it. everything else was perfect.

that over looked the breakfast was grear she kept the area clean and full besides smiling and offering

breakfast was kinda skimpy

clean, rooms were big, breakfast was good, easy to find, lots nearby and kids enjoyed the pool.

in the room a couple of doors where my room was located, did not control their kids

pool and hot tub was a hit with the kids! breakfast was typical but good. bed was comfortable.

me & my kids we always wear masks

asked for a quiet room and they placed us next to a room with screaming kids til after midnight and another room

the kids enjoyed the pool

too hot to sit and watch kids play in pool for more than 15 minutes

the view of the water, the outdoor area by the bar was very nice and relaxing.

no room service

free shuttle from my 5:40 am flight! clean facilities and very helpful front desk

more than customer satisfaction service, they made sure that we had the best stay and the kids would enjoy

my kids and i got snacks at the gift shop

walked up and down from room with all our bags and kids

the kids really liked it

my kids had to swim in the dark, wasn't very many lights outside

contental breakfast was great, even the kids went back for seconds.

pool open only until 10pm with late arrival kids could not use it and

which is little fault of the hotel, although i would like to suggest, when having families with kids/ teens

not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.

five rooms--no glitches great shuttle service friendly reception quiet (even though tons of kids were milling

we had kids playing in the hall at 9am for about an hour

we told him and he upgraded us to a suite and really went the extra mile, gave my kids free waters and fruit

my kids loved the pool

much noise with other parents letting their kids runnning around after midnight when i trying to

being next to the pool i was in 108 all i heard was kids playing and screaming all day

and saturday night there were kids running up and down the hallway screaming until well after 1 in the

that's all my kids wanted

one night we had kids yelling in the hallway

the pool was awesome for the kids

the pool was filled with rowdy high school kids playing football, who didn't cease when i entered

i had to cover the clock with a pillow because it was like a night light in a kids room

nice room good breakfast

free breakfast

netflix, amazing breakfast, helpful friendly staff, great location, airport shuttle, clean warm pool, great

the only thing that we didn t care for about the property is the fact that it is pet friendly.

we had 2 adults and 2 kids i had to pay for the 16 year old and the 12 year old did eat free

my kids however did as well as other guests who decided to not spend much or any time in the pool

kids eat free

nice restaurant with free kids meals

pool is small with no seating for adults to watch kids

the pool was too chilly for me but my kids played in it.

the staff was very friendly and we loved our room. great place to take your kids!

kids were mad pool was not open.

our kids also loved the pool and were excited about the entire experience

i got two rooms because of the amount of kids i have

the kids were chasing each other down the halls and yelling and every once and a while a parent/adult

checked into this room because i had to pick up my wife and kids from the airport and it was a late flight; i

it's my family and i with kids i feel like giving us a room on the bottom floor would help so we don't feel like

dog barking kids running at midnight in the room above.

wasn't a handicap bar in the bathroom and the bed was so high my elderly mother really struggled to get into

also we were traveling with kids and someone complained about 'noise', like they are kids they maybe a

the kids enjoyed the pool

didn't like that ppl had big dogs with no leash on them my kids had to run back in there room because someone

we had a suite room so the kids loved having a mini kitchen because we were able to make popcorn

neighbor across hall upset with the kids coming in and out and talking too loudly

the kids loved the indoor/outdoor pool and hot tub

location was great and the kids loved the pool

we were in the middle of nowhere without signal with our kids

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

my kids love the indoor/outdoor pool

the hotel was clean, the kids liked the pool and the staff were friendly.

kind of bummed that my kids didn t get to swim because of it being overcrowded

but the tv is really dated and the channels can be more kid friendly as i was with my 2 younger kids

great restaurants and playground for kids to play

although there were families with lots of kids, it was amazingly quiet

my kids got regular pizza and i was able to eat; he took the time to listen to me and empathize

they were very acamadating. they got us right to our room. our kids loved the elevators.

noisy kids

we came as a large group with over 20 adults and over 20 kids

with 2 small kids trying to sleep that was not good for us

my kids actually found food and medication on the floor in the room

the toilet paper rolls are too far from the toilet especially for kids

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take

we drove 5 hours, got there late, and all the kids wanted to do was swim

could have just been from the kids in it but not sure

close enough to the airport. reasonably priced. kids loved the pool.

kids were very disappointed

we arrived with two kids under 5 at 11pm and couldn t or wanted to waste time one requesting another room

pool too deep for kids to play and no hot tub

the pool area and basketball court was great for kids

kinda think if parents have unruly kids

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

perfect for our kids

breakfast attendant was wonderful and so pleasant

nice, clean room. accommodated our pups. nice pool.

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

no swimming pool for the kids but they were ok without it

elevator i had 4 kids and luggage that i had to lug up stairs

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

parking,booking

plenty of space and things for kids to do

i loved having the extra room space and the kitchen helped when bringing kids along

kids soccer team was staying and running halls but the staff was able to control the volume level

not a huge deal but i didn't love it when my kids were taking baths

also the rooms are big, the downside is you could here kids running all around above

loved the friendly staff and all the abomination they had. especially with having kids!

clean, friendly staff, good breakfast

breakfast: eggs, english muffin, toaster, coffee, waffles and yogurt with toppings were exceptional

had the train out at 6am so didn t get your breakfast

the breakfast was mediocre, but it was better than our experience in durango s fairfield inn

kids kept opening the side door and there was at least 20 unsupervised kids in the pool while their

everything was as expected and very nice. clean and fresh. kids had a good time.

loud kids running in the hallway

the lady that worked in the kitchen was talking about our kids and it was very unprofessional

kids or somebody running around in the room over us was also annoying since it was after 11 pm

kids were supposed to be out of the pool by 10

there were multiple kids from a room across the hall running up and down the hall

also the pool had to much chlorine in it which made it hard for my kids to breath after a while, which put a

my kids loved the waffles

was a group of teenage - maybe highshool kids staying there

they allowed kids to ride scooters up and down the hallway also while the adults yelled down the hallway at

they had set up a pop up kids bracelet making station which was a nice activity, our kids enjoyed the arcade

lights would not turn off so our kids had to sleep with all the lights on

just so those of us that didn't bring kids could have just adult time

it would be nice if there was a little more separation from the adults and the kids

room was wonderful, kids had plenty of space to run around

were also noise issues at night, around 9-10pm, because hotel staff assumed all the families with kids needed

was closed for construction so we didn't swim the day we arrived like we wanted to but then i saw kids in there

kids running up and down in halls and room above us

recent pool experience was not good - my grandkids are 6 & 8, kids that were in there with them were between 1

bed was comfortable. they have a pool that the kids enjoyed.

my kids liked the pool..

one of my kids got scalded trying to shower

dirty room , tv didnt work, had drug bust in room next to mine when my kids were with me.

at that moment i wondered what we were in for as i was traveling with two kids

was good except the pool was not working and the kids were not happy and we wanted the hot tub and it wasn t

their pool was open. my kids had something to do.

kids running around

no pool for my kids

kids were upset

put on the local news, or a kids channel having on any overly political trash is the last thing i want to see

should have a sign that says the pool is salt water we didnt know and my kids and i stopped swimming because we

breakfast was excellent. the kids enjoyed the pool.

we got the king room with the spa tub and it was totally worth it

clean and breakfast was great

the breakfast was great

good breakfast considering the covid times.

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

breakfast and decaf coffee available upon request

had other guests that had kids running in and out of the hot tub while other adults were in there

we didn t plan any evening activities because we dedicated that time to the pool for our kids

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

a key to a room who had guest already in it then findly got to lay down after a long day they put kids over us

however, there were several families in the hotel too and having kids myself, i wouldn't want them to have to

partying all night with kids running above us

i was afraid to stay there with my kids, yet i had to pay $100 to cancel my booking

breakfast was very good

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

felt the parking lot was very dark, the rooms could use some tlc & there was not near enough parking

pool friendly good breakfast

we had to shower ourselves and small kids in cold water (was 105 heat index all day and showering was a must)

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

have stayed multiple times as it's near home but away enough when we need a weekend away from the kids without

the other guest took up the whole pool all day and i didn t get to enough it for the two nights i was there

the wifi was not working on the tv our whole stay.

it had gym and pool fun for the kids

planned to use the pullout bed for kids but there were no linens anywhere in the room, it was late so we all

the pool was small

we loved the little kitchen, it was perfect

we got a king size suite, which came with a full-size kitchen, which was very convenient to cook in

breakfast offers a lovely menu of fun, quirky things, but nothing for kids so we had to go elsewhere

my teenage kids in adjacent room experienced the same issue

only room service available was from the savoy restaurant in the building, and limited options in

no breakfast and no room service menus

the gym was well-equipped

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

you should allow kids at your hotel.

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

for my kids to do

hard to find program for the kids here

then the breakfast excellent so close to the convention you can walk and ride the train for free

very clean, great breakfast, whitney was so friendly!

staff were friendly and helpful, especially the chef in charge of breakfast

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

clean clean clean!!! modern! beautiful! great breakfast!

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

i love the location! we bring our kids here to have a staycation! they enjoy it!

pool closed too early 11pm-12am close would be better for later night swims for older kids.

i couldn t swim with the kids because it was so cold

very noisy, kids ru ming around hotel late night and very loud.

i traveled with kids so couldn't enjoy the bar

not kid friendly but would do it again without the kids

nice bar and restaurant - even open thanksgiving morning for breakfast

homeless people around building and having to walk a block for pet to use the bathroom

nice bar downstairs

there was an adequate gym

we had a large family group and gathered at the far end of the room that the bar was

the bar was nice but would have more convenient if it was open later

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

atno fault of hotel the bar was closed due to coved 19.

would like to stay when their restaurants and room service are back to running

room service woke us at 1 am

room service breakfast was not that great

lots of kids around with a conference but it wasn't that big of a deal.

the hotel had booked a very large group of kids to stay which meant facilities like the pool and even the lifts

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

vegetarian options at the bar or restaurant

including the buffet breakfast

we had breakfast at the coffee shop in the lobby and it was delicious

the coffee bar seemed under staffed each morning which created a slow start to the morning.

the fitness center was well-equipped but the ventilation in that space is poor

not seem very friendly with the exception of the check-in clerk who was fine (though no info on wifi was provided

for that cost i wish the hotel would provide a breakfast

the candy in the room, we had to hide it from the kids.

i was woken up by the kids at 6 in the morning

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

restaurant food was not good nor cooked correctly due to kitchen staffing not coming in, the mini bar pricing

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous

worst problem was 3 kids followed me back to the hotel yelling at me

as always kids love a pool :)

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

location was great for attending an event in the p&l district and bar was solid.

although it would be fine for kids it is a hotel geared more towards adults

nothing. needed was a place where my grand kids could get burgers and fries pizza

last time they offered my kids a welcome snack and it really made check in special

he even helped us arrange details to make our trip special for the kids

modern building friendly staff that greeted us with snacks for the kids

didn t eat breakfast location was great

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

i prefer complimentary breakfast, especially when paying a higher price for a room

didn't have breakfast. liked the closeness to the streetcar.

not having continental breakfast. paying for parking when the room rate is already high.

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with everyone

we stayed in a suite with a sofa bed but we were given no bedding so my kids had no blankets the first night

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

also one day there were no cookies baked and the kids were expecting them

the kids loved the indoor pool and free breakfasts

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

she was so sweet to my kids and helped us with the pancake machine

was told i couldn t go into the gym due to vivid

the gym space is a little lacking, but still clean and sufficient.

she was so sweet to my kids and helped us with the pancake machine