elevator scared me by making some scary noises, and they were kids running around making noise when we were

the breakfast they put out though was great for the kids

the pool and the whirlpool kept my kids happy!

kids being rowdy in the pool area

the pool room is hot but once you jumo in the water feels great.

breakfast exceeded my expectations

very nice staff, service with a smile, clean, comfortable rooms, great tv options, nice bar and outdoor seating

the kitchenette is well stocked with utensils and dishes

pet friendly

also on my saturday night stay, we had to evacuate in the rain because the kitchen staff burnt something at

kids do eat free though

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

on and off the highway and was a easy check in with two young kids after a long day traveling

kids couldn't use pool because of the amount of chlorine

the manager or whomever thought we were having a party because it was me and 4 kids and my other family with

big issue when trying to entertain 2 young kids in a small space

breakfast was amazing

seems that there is non guests everywhere ( at the pool and at the breakfast place in the morning) it s so

fresh and plentiful breakfast in the morning

room was clean and pool was nice

(things my kids shouldn t see) it was kind of gross

kids were allowed to watch themselves while in the pool, disrupting and disrespecting other

there were a bunch of kids in the pool and they weren't very supervised

us in was doing like 5 jobs, checking people in, help with luggage, managing birthday party kids, replenishing

we had a ton of luggage and asked for a roll cart as i saw some of the college kids had some but when asked i

the room next to mine had a bunch of kids that were noisy until after midnight, running and yelling in the

run down but inside looked good and the playground needs to be upgraded looked to dangerous for kids to play on

in the parking lot

nothing no service no wifi

bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had

we had to move the beds slightly so the kids won t fall off the bed, and what we found was horrific

nothing they was horrible to me and my kids

no breakfast as advertised and sketchy people hanging around making it not safe for family with kids

when you have tired small kids going to your room faster to rest with them helps

were people smoking on the back stairwell to where i couldn t bring my kids down to the car and had to go all

breakfast was excellent and staff was very helpful!

of the highway so you hear so much traffic all day and night not to mention there is some kind of bar or something

there was no parking out front or in a well lit area, i had to park on the side toward back

a room on the backside as the sports and grill bar plays music loud and late saturday

good parking, clean room

my kids especially loved the breakfast, i thought it was a good variety

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have

great parking

got a room since i am bribing my pet and the room had a slight smell of urine when i first came in

guest on top of my room was running jumping loud and on my floor where i had my room was a lot of kids running

kids were running up and down hallways all night

i will be back again next time my kids have to see the dentist in richmond

thing was cool i brought my kids so they could swim & eat pizza & ice cream the staff were so kind &

some kids knew what it was and some did not

breakfast was very good

good breakfast selection included in price and lots of seating areas and spaces in lobby to relax

the breakfast was amazing, the pool was extremely clean

large indoor eating area for breakfast

exceptional breakfast

also, not the hotels fault but other guests made the trip rather challenging for kids

their but we only slept their i also like the kitchenette i was able to make breakfast for the kids in the

so clean, great gym, complimentary laundry

room is like a small apartment well set-up kitchen as well as comfortable bed and sitting area, and desk to

picked this hotel initially because i loved that it had an actual kitchen in it

really liked the sectional fold out couch - it worked wonders for us being able to lay with the kids until they

didn t like, the overall stay was great and the location was amazing for being able to get the kids dinner

pool and hottub, the grill and the breakfast buffet were amazing

clean, great hot breakfast, helpful staff, and great location

also had a laundry room which was handy

would not allow my kids who are teenagers out of the room without a parent with them

at blue or something and a broken mason jar was under kids bed

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

bad place do not go if you travel with family and kids nasty place do not waste your money

we need a comfortable sleep with kids at a reasonable price

not ideal to walk past with two little kids

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

had to wait half an hour for the manager to check us in ( with 2 tired from a road trip kids)

as a parent of two special needs kids, this property is not recommended and is deplorable in its customer

breakfast was good and well attended by the staff

tea served at breakfast was strong & bitter

provided a very good breakfast.

good choices for breakfast, friendly staff.

the parking lot was well lit with convenient spaces close to the lobby

booked this hotel so that our kids could enjoy the pool a bit

came for our youngest grandchild's birthday. the kids loved the pool!!

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

accessable parking

couldn't get connected to wifi

airport shuttle 15 mins late

the pool was a bit dirty but that didn t stop us from having fun

we had couple drinks at the bar and they were very expensive!

with exception of wifi, and 2 bottles of water in room, everything an extra

laundry piled up in hallway for over twelve hours

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

kids running through the 3rd floor chasing each other with nerf guns being obnoxiously loud

stay in hotels frequently because i have two kids and travel soccer

the beds were great and the extra pillows. the pull out couch was great for the kids.

there was a soccer tournament taking place, although there were lots of kids, it wasn t noisy

had one problem that could be update for the kids with gaming consoles it wouldn t let us connect our ps5

by the time i reached the room and looked around, i told my kids to not sit down, we were leaving

staff was really helpful i pulled over because the rain and wind was getting crazy with 4 cranky kids and they

was no breakfast and the kids was disappointed because the pool was closed

i had 4 kids with me and they loved it so much they wanted to stay longer

in the halls and why weren t the halls being monitored and that i did not feel safe with the kids hanging out

multiple soccer teams at the property and lots of the kids and some adults were not wearing masks

the chaperones were not too interested as to what the kids where up to

shuttle runs later though out the night.

the first night we had to use pool towels to dry off after coming in and showering off the road

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

i was very irritated that i was put on the same hallway with a group of noisy school kids running down the

there was a large group of kids running around the hotel horse playing everywhere and the staff made no effort

young kids running around in the hallways while parents were in their rooms smoking pot

i think you should add a grab bar in the shower.

the hotel being pet friendly!!!