also, that was the best breakfast for a hotel of this category

excellent location close to airport and cruise port and nearby casinos

that you didn't have a closet, just a tubular pipe to hang your clothes, no ice buckets, or cups, laundry bag

nice gym and outdoor area

shuttle from the airport

husband and i, along with our 2 grandsons, stayed there for 2 nights before taking the kids back home to arizona

he made me and my kids feel welcome

kids running around the hallways, screaming at 7am in the morning.

no sheets and pillows for my kids for the pull out couch

staff, the location was amazing it accommodated my kids

very clean, they were okay letting me check in early after my flight was canceled and me and my kids were very

pool was a hit with the two kids in our group

american breakfast, so mainly sugarproducts. but the kids loved it.

i called the hotel when we had our bags, waited 30 minutes with 5 adults and 5 kids

also the doors slammed and we were next to a family that let their kids run up and down the halls and slam the

kids were running up and down hallway

love the pool it was nice and clean

beautiful pool

the gym was very well equipped

proximity to the fll airport; pool and gym facilities; room

exactly 4 hours when doing business via zoom calls and couldn't get any internet service plus , kids and drunks

reservation for a king room was not honored - the smell was kind of moldy - kids screaming at 3:00 am, was

floors were filthy dirty, the kids feet & socks got black from the carpets & floors.

need to keep the drunks and kids running off the balconies at night.

my kids got scared, i tried to call the front desk and there was no answer

people leaving them kids unattended at pool. charge of 22 dollars to park cars.

area had a bar with very poor acoustics- loud- too bright- needs to be more intimate with some form of noise

people leaving them kids unattended at pool. charge of 22 dollars to park cars.

it had an amazing view of the hardrock hotel by the pool

clean pool restaurant was fantastic

my kids were exhausted after 15 hours travel that slept without noticing, but unfortunately i couldn't

that the pool was remodeling so the kids could not enjoy but they did accommodate to a sister hotel

noisy. kids and bad soundproofing.

shopping and restaurants near hotel & the pool & breakfast was delicious

wished there had been a bar or restaurant on property even though we arrived after dinnertime, it is nice to

adults the pool closed at 10 and staff was adamant about kids being seen and not heard because of pilots

everything about the hotel was wonderful except for the young kids running around while they were trying to wait

were a family of four with two young kids so we booked the junior suit

everything was on point kids had a blast

the rooms only had 1 tv (we brought our kids and had to share the tv) we had to go downstairs to get extra

had an bad experience on the elevator with 2 of my kids while going up to the 7th floor there was this loud

location from the airport and just about everything the kids liked dave & busters, tacos etc

everything, my stay at springhill was perfect. my kids loved and enjoy being there

the ages of the girls where provided they are not kids

staff was very nice breakfast was very good room was like i was home .

my kids slept with us in the king

a little too soft, one bed's mattress was really saggy, but the kids didn't mind

good to spend the night with kids

she helped us with a room that was easy for us with kids

didn t stay cause they have cancelled one of the three rooms we have booked and left us with 4 kids last minute

kids going back and forth between rooms

you had no control over the little kids that were yelling and running up and down the hall

it was around 2 am, and instead of waking the kids, we decided to report the issue first thing in the morning

on our door just to hand us a facial soap which i thought was odd, the pool had some unsupervised kids in it

know this is a tough position for the staff but it was nerve wracking because i kept thinking the kids were

not eat breakfast there but my husband and kids did, they were expecting more, they were a bit

too many kids

the park near by had several homeless people so unable to enjoy with kids.

smelled like weed on hallways i have kids stomach hurted

power went of and the kids got stuck in the elevator but the front desk receptionist was very

beautiful outdoor pool

good bar with good service

pool area amazing it should have a jacuzzi

in this hotel was great, the staff was awesome, the breakfast was excellent and the bartender at the lobby bar

the customer service was not the best at the front desk and bar (evening) area.

my kids really

kids were knocking on my room door multiple times at night

made me nervous with kids , having such an insecure window on an upper floor

we left too early for breakfast. we appreciated the free shuttle service

no towels in the pool area and the hot tub didn't work.

met my expectations traveling with kids

the shower was a hassle, water was slashed everywhere especially with little kids

had to make our own bed for the kids on the pull out sofa

kids playing in the pool with ball(one child hit me with ball when i'am sleeping ) the pool doesnt

we booked a 7 adult room for 4 adults and 3 kids

travelled with my two kids, my elderly father, and another adult

we arrived there was a family with 2 racks full of hard luggage, and they had kids that were loud and running

a family of 5 with 3 kids and 6 luggages, we made it 5 minutes before 6 and the suttle driver told us he only

oh it just kids

location is close to a mall so we where able to get what s we needed for the kids before the

the sofa bed in the room was too small for 2 kids.

we said can you accompany us to the room to show our id our kids were sleeping at that time and we wanted to

a family of 4 it was good to have separate private rooms for the kids

we got the shuttle from the airport there which was quick and easy

breakfast was good! very friendly staff.

the rooms were very spacious, perfect for the three little kids

room was clean and the staff was great! kids loved the pool!

june 9th, we were checked in and confirmed that breakfast was included in our reservation for 2 kids and 2 adults

people hammering on the door at 3:30am suspect it was the kids coming back from the concert that was in the

allowed early check in and the pool was a hit for the kids.

it s clean and comfort for kids

if i was alone with my kids i would not be able to bring all the stuff on my own

just with the reconstruction it was noisy outside our window. woke the kids up.

bathroom is having bath where also to shower - not as convenient with kids and overall

the pool was always crowded with kids screaming and horse playing

like the fact that there was no place on site to buy drinks for my kids after a certain hour

our kids had to sleep on towels on the sofa bed and we had to share our pillows

especially from the rooftop pool my kids loved it

booked for 4 people - 2 adults and 2 kids

great park for kids, great places to eat in a 5-minute radius

excellent location with parking outside the property included

location and parking

kitchen could ve been more equipped there wasn t a toasted and an outside grill would ve

directly at the beach but still very quiet. very clean. private parking in front of the house.

beautiful room with kitchenette

dirty, and definitely not the spacious rooms on the site. don t bring the kids to this place!

stayed pre-cruise with family/kids

kids outside past midnight screaming

kids screaming all night til 2am

stayed here with 2 adults and 4 kids 4,8,8and 13 and had a wonderful time

bathroom shower was disgusting and 2 of my kids burned themselves because the water is fine and then all of a

no dislikes. don't expect 5 star facilities. it's a great stay for a family with kids.

wifi slow

laundry facility right there

staff, clean rooms, laundry facilities right there

the pool was clean and nice to sit around, but crowded with loud yelling kids most of the time

pool was nice, but noisy kids yelling and screaming after it was supposed to close at 9 still yelling

i wish there had been a full oven but i had misunderstood when she d said full kitchen.

great location, fully equipped kitchen. we will definetely come back to this place.

wifi was weak and spotty. the tv was smarter than me

1 bedroom, walk in closet, 1 bathroom, full kitchen and a nice family room with dinning table was awesome

we even caught a film at the cozy cinema paradiso the beach is a short drive and public parking garages are

location was so close to everything like the mall & the beach, the beds were so comfortable & the wifi was

the heated pool/hot tub is excellent, the room is big clean and very comfortable

pool area and quiet, shuttle service to the beach

picnic table just outside the rooms made it very convenient with the kids

cleanness, beach front, space. the kids said wow! area amenities.

only suggestion i would make is supply kitchen supplies, i

location and full kitchen

great location! spotless clean room and great room service. will definitely stay again.

i put my kids to bed and when i woke up at 3 am to use the bathroom i found another cockroach

i hope this would change soon because it can be a bit difficult having young kids

they also had a lending locker full of everything from crackpots to wine corkscrews and games for kids

love that there was a coffee/tea station downstairs, my kids loved the hot chocolate

clean, lobby smells great when walking into hotel; kids loved the snack stand in the lobby $$ - free coffee

promised to pick us up at the airport but when landed they left us stranded with 2 small kids at 10pm, very bad

the breakfast could have been better with waffles, grits, and bacon for kids

breakfast is terrible. it's continental style. your kids will not like it.

bed, friendly staff, good location, shuttle from the airport, handy to have a gym and computer/printing facilities

t be bothered by us paying customers; rude; condescending (4) pool - dirty wirh dead bugs (5) gym - smelled

wait for pick up at airport,screaming kids in shuttle,checking in was long

overpriced to shuttle me to return my rental (wanted to charge $5/per & charging my 3 kids) even though it's

my kids used the pool and we enjoyed spending time there

there were people in the nest room that we could hear and kids that were occasionally loud

we were traveling with grandparents, a baby and young kids in the florida heat

kids always have a blast

the bed was amazing and pull out couch was perfect for the kids

they gave beach towels and chairs and had plastic toys for kids to play in the

lot of noise coming from nearby rooms of screaming kids late at night

too bad the pool is on that side because the noise makes it difficult to relax poolside when the kids want to

decor that is really nice and would be great for a couple, but was a little tough with kids

they also have koi fish ponds with turtles and lots of beautiful salt water fish to keep young kids mesmerized

not a great design for people traveling with older kids or senior parents

the kids loved the pool and the fish aquarium as well as their pond that also had fish in it

my kids still went swimming anyway

great place to stay over nite before you go cruising, pool is awesome kids loved it.

my kids enjoyed to pool and the restaurant served very good food

large shower stall for mom and kids to shower after pool

the pool was a plus in the hot august afternoon when we needed to find an activity for the kids.

99/adult, $12 kids

as my teenage kids put it, the owner is clearly living the dream

for example , we were charged for bed sheets for the pullout sofa (for my kids to sleep on); parking fee was

we were so happy our kids were not with us

beach toys for kids were free to use which was a bonus for our 2 little

we had to tell our kids several times to put the trash down