were given a stand-alone cabin with parking right outside the door

beds are comfortable and parking space is very good.

inside rooms, plenty of parking, good food

an automatic door to the parking would be a nice to have.

breakfast was delicious

room service was good and cheap, the shower had hot water all the time, really good space for parking

parking

was great, clean, spacious, with private parking

bed was comfy, the room was with a good space, the staff was really nice, room service was good and cheap, the

spacious on site parking

we could hear their tv and the kids all morning

the owners kids playin over the pool table

our room had a fireplace, which was great to have as it was quite chilly

the parking is secure and near to the hotel

off-street parking

people at the parking lot was too noisy

we had a cat so this was the best of all the options for pet friendly

palace said it was pet friendly but made a big deal over non existing dog fluff just to keep $ 500 of deposit

it's out of downtown so you don't have a bar next door or some crazy club that cranks the music up till 2:00

other guests with pets not cleaning up after their pets.

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

there is also a popular restaurant in the hotel itself, especially for breakfast

breakfast not match the name. (even no juice only american coffee was provided.)

enjoyed the breakfast, lots of choices, attentive wait staff

location! friendly staff and good room service.

we did not eat breakfast at the hotel.

wifi was weak. not much insulation between rooms

netflix, free wifi

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

parking lot

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available

there s no elevator from parking to the rooms

a strange feature is that the elevator doesn t go to the parking garage below

swimming pool cold

the bar is too cold and the service is not the same as the the other areas.

went down for breakfast as it was included, and restaurant was packed, not so much of social distancing and

i think the breakfast was the best part , you could choose different opinion i m the

excellent modern hotel full amenities good parking good breakfast helpful staff.

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

because it was being cleaned it s wasn t, it was room 607, then once in the room with the kids ready for

friendly service, the delicious meals at the restaurant, the great rooms and gym/pool

the gym is ok, better than others in the city.

not a great view or location. parking was shared with a mall. pre pay parking was a drag.

everytime we go to gym or pool, we need to visit the front desk

the staff at the parking lot and the restaurant.

hotel must have a good garden and clean outside area and parking

need free weights in the gym!

the staff was very nice and room service was great.

modern, restaurant (although expensive), underground parking, elevator