to the restaurant with esplanade we had kids noise until close to 2 am and we couldn't shut the window because

there was no wifi in the rooms. other than that no other issues

the bar is very eclectic and brimming with character

is no dedicated parking for the hotel, but there is plenty of free parking available in the immediate area

location for travelling to ferry ports with good access from motorway, easy secure parking in front of hotel

there is a laundry room which is free to use for guests

front area to relax and make coffee was fantastic , aswell as access to laundry facilities which are essential

beautiful attention to detail, comfortable room, cold foot spa

amazing stop on my camino!! comfortable, peaceful great food. and laundry!!

parking for the motorcycle was inside the property walls and felt very secure

the staff were very helpful, the room was good, the food in the bar was excellent.

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

no wifi in rooms. aircon is a ceiling fan.

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

wifi good

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good

very convenient for our trips. staff always helpful. kids area is fantastic.

great quality food and drinks, amazing kids area, great customer service!

liked it very much found it hard to access the car at night as i needed something for the kids.

kids, kids everywhere, kids party in progress. smell of drains in bedroom

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

our kids also

the kids loved the pool after riding in a car all day

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

on the night we were in the hotel bar we had to wait for an employee to appear to serve us

breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service

the room at night can hear people talking in the lobby, after midnight, not well acoustic proof; fitness center

the room service had very few

the bar closed very early for this kind of hotel.

pedestrian area so perfect for kids

wifi worked great, which is a real bonus along the camino route

very expensive laundry

had laundry done which was very expensive

does it really take 24 hours to do laundry at the price of 30 euros?

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

spooky underground parking poor wifi loose bed - moved around room elevator hammering noise

very good wifi

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

so was the bar and room service

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

allowed me to drop off my big luggage 2 weeks before the check in date and when i came back, even early check

no laundry. breakfast should have fruit not just 2 bread.

the staff were very helpful and the cheap laundry service was very good value and suited our needs after a few

the alda chain needs to put a password on their wifi and make it more straightforward to use

friendly staff, laundry service was key!! everything clean, perfect location!

the wifi isn t very good.

a small inconvenience with the wifi: you have to provide your email address and telephone number before you can

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

was big parking available / ev chargers quite friendly staff walking distance from many touristic

the outside bar and seating area was closed during our stay the car park was a bit challenging for our bigger

a bit weird and lacked proper curtains (not sure the neighbors enjoyed watching us), food, we had room service

the area is a bit loud but the apartment was really nice so we had a good night with the kids

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

we have a dog and they are super pet friendly

wifi is slow

comfortable, clean, centrally located and pet friendly

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

comfortable beds, very clean, black out windows, great location near plaza, good wifi.

bar never seemed to be open

bar on premises

not very good if it is raining or with kids and luggage

nice breakfast at the cafe below

our breakfast was a toasted croissant with confiture accompanied by a small orange juice and a coffee

cost for pet was more than expected

we ate in the restaurant at night which was only 15 each and in bar with log fire burning as it was -2

concerned when i got a message saying to check-in at a bar but the bar was on the main street going in about 1

to get to, very quiet, secured parking, good value for money, second i stayed the apartment would be my top

bar and tapas / snacks in village

a restaurant and bar would have been nice. had to drive out for food and drink.

parking, wifi.

kids were running around the stairwell screaming all afternoon

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

the bar area very simple

wifi: free and worked well from our room

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

and polite and there is a nice playground which makes your life a bit easier when you have kids

free parking right outside

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

family room was good for two adults and two kids

kettle we had to move to another room due to both of the beds squeaking otherwise it was ok wifi was

clean, bar right in lobby, just across bridge from center

nothing all was good restaurant bar downstairs very convenient.

not fault the hotel or staff, but when i booked i was under the impression that there was free wifi and parking

had a family suite for the kids

welcoming staff who take the time to also welcome your pet

good tapas bar and supermarket very close

wifi was weak and not always connected.

near to the centre and pet friendly.

walk into old town easily, about 20minutes. good wifi. good breakfast. comfortable room

wifi was intermittent

very poor wifi

staff was very helpful with check in, allowing us to leave our backpacks prior to check in, laundry, finding

room at a bath and free laundry wish was helpful.

kids liked their bunkbeds

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

location and the room service were great!

were friendly, location was great only a short walk to the main tapas and bar area

wifi, worked half the time and very weak when it did work

more like a 2/3 stars than a 4 wifi terrible

- wear and tear all over the place - floor was damaged - big crack between door and door frame - wifi was so

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

restaurant closed at 8pm which i feel is too early but room service available until 11pm

it s pet friendly and there s a park area at the rear for walking the dog

wifi was down no heat in room were given a portable unit reception staff ignored us for 10 min

were not offered any wifi password

nearby park good for those traveling with a pet

the daytime bar with food is good, as can come back early for a drink and snack

comfortable bed, and vg wifi

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the possibility to chose, the staff was nice and was able to accommodate our kids.

a little old school style, maybe some maintenance is needed (painting cracked in some places) and wifi worked

the possibility to chose, the staff was nice and was able to accommodate our kids.

wifi works well