not very good if it is raining or with kids and luggage

staff on arrival very unhelpful phone in the room did not work and the wifi code was wrong she gave me 3

location and nice bar especially for an early breakfast

really good buffet breakfast

abrupt staff not so pet friendly unaware of additional pet costs until we checked out unaware that there was

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

the wifi worked even on the third

good choice at breakfast - real coffee from the bar

wifi not very reliable.

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

the area is a bit loud but the apartment was really nice so we had a good night with the kids

location with friendly efficient staff, pet friendly rooms that were exceptionally clean

also pet friendly which is a bonus

only criticism was that wifi was not available in rooms, only in lobby.

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

kids were running around the stairwell screaming all afternoon

gym was not well equipped just one basic equipment. breakfast buffet could offer more choice.

wifi: free and worked well from our room

had a family suite for the kids

not aware that there would be a parking and pet charge until checkout has the response in the confirmation email

busy road no bar open

good tapas bar and supermarket very close

pet friendly hotel, in a central area, comfortable rooms and very pleasant staff

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

a bit weird and lacked proper curtains (not sure the neighbors enjoyed watching us), food, we had room service

great bar

wifi unavailable in room (103) hotel did not respond to email prior to arrival

many bar around, included one

the alda chain needs to put a password on their wifi and make it more straightforward to use

advertised laundry facilities but when i asked they said no the didn t have it

location, comfortable room and bathroom, elevator, breakfast at a reasonable fee, laundry

friendly staff, laundry service was key!! everything clean, perfect location!

family room was good for two adults and two kids

poor wifi. needed to be near reception for it to work.

kettle we had to move to another room due to both of the beds squeaking otherwise it was ok wifi was

clean, bar right in lobby, just across bridge from center

the breakfast was better in the bar as in the restaurant (breakfast buffet)

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

kids liked their bunkbeds

clean cosy and wifi easy to find staff lovely and helpful.

walking distance to all main sites of burgos and nice bar right next door very well priced drinks

pedestrian area so perfect for kids

good wifi

excellent breakfast and good wifi

pedestrian area so perfect for kids

no laundry

the room service had very few

room service was prompt and nicely presented

late afternoon we waited over 10 minutes for a receptionist to appear and, despite going to the bar and the

breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service

on the night we were in the hotel bar we had to wait for an employee to appear to serve us

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

no laundry. breakfast should have fruit not just 2 bread.

the bar hours were not accommodating to pre dinner cocktails

bar closed after lunch until dinner

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

walk into old town easily, about 20minutes. good wifi. good breakfast. comfortable room

great wifi

very poor wifi

breakfast, laundry room, clean.

wifi was intermittent

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

our kids also

the kids loved the pool after riding in a car all day

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

wifi was dire

very good wifi

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

restaurant closed at 8pm which i feel is too early but room service available until 11pm

- wear and tear all over the place - floor was damaged - big crack between door and door frame - wifi was so

would liked to have had laundry facilities within the hotel

room service. couldn t order dinner until 8:30pm, late when you are starving.

amazing because they host pets without any problem

nearby park good for those traveling with a pet

daytime bar is amazing, good to go there for drink and food before the evening bar opens.

pet friendly good location good facilities easy car parking

fab bar dog friendly location was ok will definitely return

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

wifi good

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

and polite and there is a nice playground which makes your life a bit easier when you have kids

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

wifi: free and worked well from our room

we didn't want to go down for dinner so we found the hotel room service menu and chose a

no wifi in rooms. aircon is a ceiling fan.

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

food available after 8pm either at the bar or in the restaurant

wifi good

spacious room with good tea and coffee facilities. secure parking quiet environment

secure parking

bed, clean and spacious, perfect shower beautifully, beautifully lit and decorated, all the kitchen utensils to

one of the cheaper ones in the area. free locked parking space close by.

went to burgos by car and the parking was full on our return

travelled with our kids, 4 and 2 yrs old, and the indoors playground was amazing for them

liked it very much found it hard to access the car at night as i needed something for the kids.

kids loved the food and i had my favourite spanish dish, yum

great quality food and drinks, amazing kids area, great customer service!

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good

comfortable bed, and vg wifi

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the possibility to chose, the staff was nice and was able to accommodate our kids.

wifi food

friendly helpful staff shower pressure excellent and good wifi parking good

cheap, clean, no frills hotel which is pet friendly

to the restaurant with esplanade we had kids noise until close to 2 am and we couldn't shut the window because

car parking was on street but no problem

owner was extremely helpful and assisted by providing personally secure parking for my motorcycle

laundry posibilities

bar and restaurant on site served delicious food at very reasonable prices