how new and updated it is. the bluetooth speaker in the mirror was a hit with my kids.

kids meal of kraft mac and cheese for ten dollars was literally some premade dried out boxed

was great for the kids

wish the hotel was a little more kid/ family friendly had something just a little fun for kids

small pool outside which kids played noisily in till 11pm

the pool was nice and my kids loved it

internet connection as it was intermittent so not great as i wanted a quite night in with the kids as we been

no door, no tub which is tough with kids, no towel hooks, bathroom door didn t close all the

was kids running up down hall way in middle of night people slamming doors, hardly slept at all

if you are traveling with family and kids, this hotel is not for you,

the bistro bar and hotel was clean and very friendly staff

prices and coffee bar prices were pretty high

the hotel manager offered us a very late check out but we ended up staying another night

was fine up until the rapacious pet cleaning fee that is applied regardless of whether the pet makes any mess

clean room, good breakfast, nice staff, clean pool

breakfast too expensive for family with kids

crowded lob y , crazy christian kids running throughhallways, dirty

too many kids ud83eudd37ud83cudfff

pool and hot tub for kids

prices are absurd, and they try to charge you for wifi

the cleanest was outstanding, the. kids love the breakfast.

beds a bit uncomfortable and bathtubs would hv been nice for the kids to bath in

i expected a little more space on the living room part given it was a booking for 3 adults and 2 kids in our

in a few times just so we didn't have to get our car from the valet and kinda put a damper on my kids vacation

my kids had lots of fun

very difficult to find parking is hard to access on an incline.

there is also not substantial parking for all hotel guests

very stylish place. well equipped. tasty breakfast. very nice manager.

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

very cool to get to know the owner during breakfast

i also forgot my kids san diego hat and they want $54 to ship to us

our kids enjoyed they mini-store

towels for kids were tiny, looked like the towels used for the bathroom floor

stayed for 10 nights total at hilton woodland hills with our two kids, we were in the wonderful corner room in

the kids were disappointed

would have been perfect but we had someone above us with kids that was not quiet

there was a family above who had kids that were stomping around the room until 11pm

would have been perfect but we had someone above us with kids that was not quiet

kitchen facilities, we didn't use however seemed to have everything you'd need if you were to use

breakfast was excellent

wasn t exciting options but helpful for my kids to have

beyond and specially when i bbq some meat and the distance of the beer from the barbecue and my kids and wife

didn t like that although i stated that i was traveling with 2kids i only had blankets on the king bed not

was 10-30 minutes from malibu beaches which is why we initially booked here - guess what the kids loved the pool

i appreciated the gym

and the jaccuzi was jam-packed with kids - including kids in diapers

the staff gave us a terrible dark room and said it was the only one available for early check in

the bar closes too early

i like that there is a safe in the room and there is room service that was very quick and tasty

parking fee was a surprise and not expected.

great staff, pool and beds breakfast was great kids loved the waffles

our kids enjoyed the pool (which didn't smell like it was overly filled with chlorine, definite plus),

the kids loved the waffles, the grown ups preferred the sausage and omlettes

were not able to connect ti wifi two phones and a laptop

the amenities offered were great, laundry services, gym, pools and jacuzzi, free wifi, and complimentary

the price per night would recommend families with kids on lower level floors

staff noticed my kids loved the free baked cookies so they sent us a box to our room love you

paper thin walls. heard both families especially kids early in morning.

have a great 3 days stay with kids, great service and location. highly recommended!

food very good, beach access incredible, room beautiful, fireplace great,

also my phone in the room didn't work in calling out to make kitchen orders or calling front desk

wifi constantly went out

the bummer is the the bed is right up against the wall of the kitchen

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service

the staff was excellent iand the amenities are great! beach chairs, towels, surfboards wifi.

the comfortable bed. the clean bathroom and all areas. breakfast was extensive and satisfying.

the morning breakfast was surprisingly bountiful

breakfast.

the bed was great and the pool was open early so i could have a swim before check

clean and convenient rooms. breakfast very good and gym small but ok for a short stay.

the pool was heated and our kids didn t want to get out

hdmi ports locked out on tv , kids couldn t plug in their game console

circular pool is super nice and fun for kids

circular pool is super nice and fun for kids

room service breakfast was great

were several nights were very large groups of kids sports teams stayed and they were very loud and dominating

we did have kids skateboarding on the sidewalk outside the room, security did their best to stop it but, if

their rooms are comfy, the kids have a great place to sleep and you get breakfast with your stay

kids were complaining about the blankets for the pullout couch were itchy

time there was a family with kids in the room above us and they were rather noisy making it difficult to fall

the pool is lovely but not with tons of screaming kids on the weekend

not like how many kids were there

it's more like a summer camp for kids and event place with some rooms/cabins added

maybe just bring back the old pool menu

most pet friendly property i ve ever been to, elevated aesthetic and good food

it was a weekend so there were kids running up & down the corridors awful

could have been cleaner, but i think all these issues are from the numerous kids sports teams staying during

lots and lots of kids in the pool also

my kids enjoyed the stay very much

the smores for the kids were great

bed we noticed one of the bed smelled like urine, we ended up switching rooms at 10:30 pm with 3 kids to another

kids liked the pool

staff didn't limit guests in time at pool

let workers eat the breakfast so get there before 9am

layout and location plus an outstanding free breakfast.

great place to stay when visiting your kids attending csun.

modern hotel with friendly staff, free parking, and a very good breakfast (there were different hot dishes every

the bar closes too early

room was spacious and had a smart tv staff was super friendly and helpful, especially lois at the breakfast

parking was a little tricky. so much of the parking lot was not available for hotel guests.

comfortable bed for us and bunks for the kids

i was with kids and there was nothing to do at the hotel except sleep

the pool is very small and again the roadside location must not make the experience memorable

cell reception not great, need free wifi

the staff, pool and rooms

parking, lovely furnishings throughout property and very helpful staff

free and convenient parking lot

time inside or outside the inn, a place that you felt you were cared for and no hassle to find parking

free parking was appreciated

the parking, but there's nothing anyone can do about that.

night the guests above me would not stop their kids from jumping up and down and screaming

kids in pool and hot tub

elevators didn't work because of the works, third floor room with two little kids and a lot of luggages - very

the breakfast was great! good variety of options for adults and kids.

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

everyone was amazing! from front desk to room service we had a great experience!

no amenities at the hotel (breakfast, pool, gym, etc

gym equipment was not working

no room service , no coffee no breakfast at 10:30 am no room service at 10:30 am

restaurant was closed as it was easter sunday and room service was extremely limited

there are families with kids like us and it is not a nice and safe situation

near my kids

kids were playing and running around the hallway very late and some woman talking extremely loud on

i'm traveling with my kids and someone in the parking lot blocked us with their car, asked us for money, and

nice outdoor pool that my kids enjoyed

was quiet felt very safe and bed was very comfy, kids loved the giant tub and the private patio

breakfast came in a picnic basket with a thermos and consisted of only high quality ingredients

as a guest, you are given a menu with breakfast options that will be delivered to your door at your chosen time

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

an additional choice of bread and include orange juicein the breakfast would be great

toilet in kids room had to be fixed three times.

great for kids and families

recommend it to couples or families with grown up kids

the kitchenette suites need more plates

we spent a lot of time at the pool, which was really lovely

any extra were high: tip-free restaurant with an additional 15 % discount: $250 for 2 adults, 2 kids

glass and invades personal privacy and causes embarrassment if you are traveling with family or kids

disappointment as we'd partly chosen this hotel because we wanted to go swimming with our young kids

for a family with kids we were going to the car frequently and it was very inconvenient to constantly have to

the kids liked the fresh apples at the gym

food was lovely in the restaurant and they were very child friendly great kids menu

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other

nice little gym

food was lovely in the restaurant and they were very child friendly great kids menu

might not be as good for small kids

off season, so thankfully there weren't noisy guests around except in the afternoon when a few kids

property is excellent for kids as i could be in my room and look at the pool in the courtyard

my kids loved the pool and i liked being so close to it where i could keep an eye on them

kids loved it

kids loved the pool

we enjoyed family time in the city with our adult kids for a celebration

we were traveling with our toddler and they had a treasure chest for kids so she was able to pick out a toy to

they are super kids friendly, waited us at the lobby with toys, amazing breakfast, perfect location

there was no fridge to use for the kids.

close to the beach (although i would pick a different hotel closer to the water if i had kids with me and planned

i just wish my wife and kids had been with me and then it would have been truly perfect

no way is that worth 1k a night for no sleep for a family with kids

we got upgraded to the bungalows next to the pools and the kids and i had an amazing relaxing stay

walk or have a shuttle take you there which i didn't mind but can be a concern for families with kids and those

a demonstration about pay outside the hotel at 7am on our first morning which woke up our kids reinforced that

large parking lot, as we were traveling with a large moving truck

a corner room off the elevator on the ground floor and a hallway leading to the ice machine and pool/patio area

the bar closed too early. no room service.

screaming from the pool. we were on the 4th floor and still it was annoying

the bar and bar tender were both very nice and the food we ordered was excellent.

the sofa bed wasn t comfortable for kids.

even the kids enjoyed their stay

the hotel also has adults and kids bikes to hire complimentary to guests, we hired the bikes for a day going

kids were welcomed being able to swim at anytime

we always ended the day in the pool and spa, the spa and pool are a large size but was always quiet so we had

stayed 1 night with my two kids to attend a sport event for my son

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing

kids get so bored because of the tv in the room it was not a smart tv. they didn t like at all

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in

employee, at the breakfast room was very attentive

i was travelling with 3 kids. perfect

especially noticeable when a family with kids next door

made hot chocolate for my kids too

also being on 20th street - it's a fair distance from the shops and beach for those with kids

the room service is delicious though it took quite awhile for it to be sent over

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

there was no pool or area to play with kids

still a very uneasy feeling when you re traveling with 2 small kids

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

rooms were clean and my kids enjoyed it

i guess they had kids and the kids constantly were jumping and stomping the floor which we could hear as early

not walkable for families with little kids

the only time available on saturday was 3pm which cut into our beach and shopping time, but my kids really

we had to have our kids sleep on a roll away cot

had very noisy neighbours and woke to kids stomping on the floor above

pool is accessed through the parking garage but it very nice and kids enjoyed it a lot

staff and a super handy location if you have young kids - a swimming pool o

myself & my husband along with my 2 kids under the age of two basically had to stay in a full sizes room

the kids were looking forward to swimming in the pool but we werent able to and that made the kids

pierside was a trendy and fun hotel to stay in with two kids

we felt a bit uncomfortable in the santa monica area in whole with a family with small kids

it s hard to give kids a bath without tub

i liked that those who were only staying there were allowed in. it was safer my kids and i.

would have been nice to know when we made the booking so we could have reserved pool time for the kids

kids enjoyed the pancake making bar with different options every day

is clean.very confort them my kids love it

were 4 adults and 2 kids and at arrival, there were only 5 beds

we liked having a separate room from the kids

my kids loved that they had their own room

cleaning staff super friendly also with our kids

humid , dark rooms and no kids friendly visitors

excellent dining and bar selections

the pool area and service are always good

spa was very exclusive and a premier experience

pool wellness could be expanded unleveled in wellness as a matter of obvious beautification easy to

i reserved the suite and when the kids opened the door they said the room was better than the disneyland hotel

it was quite noisy at night, which when traveling with little kids can be an issue.

was a family with small kids who were very noisy and inconsiderate staying in one of the rooms close by

for a young family, but not with our 2 adult kids , quite quaint, 1 bathroom and 1 fridge , that s all

no pool for kids

problem with homeless people and did not feel that safe when walking around at night with the kids

staff is great, breakfast is very good, pool is nice, they re truly good with kids

there is no option of healthy kids meal.

the outdoor dining space by the pool was a great option for kids + teens

the kids shouldn t be allowed to take over the entire pool

that was scary for the kids

pool outdated and not staff to moderate the kids

you can hear them specially with kids

were screaming kids running around the lobby in dripping wet bathing suits, which i thought was a bit

$150 pet fee +tax

great location ! stylish decor and bunk beds for kids

with food within walking distance, having a door code on the app also made me feel safe having my kids along

bunk beds would work good for families with kids but for a couple we had to ask for a switch to a double bed

if not with kids we wouldn t care that much but families planning to stay there bear this risk in their mind

we have stayed 3 days as family with 2 teenage kids and room size was really good to accommodate us with large

really enjoyed our time by the pool, the food was nice and the kids had fun

and lay-out of our suite, big painting fell of the wall during the night and almost fell on our kids

very poor food options for kids

no water left in my room asked for a quiet room but had a room beside a family whose kids played in the hallway

the accommodation was perfect - family of 4, two late teenage kids

many hotels offer, lots of fun for families, kids swim watch movie and parents relax with glass of wine

kids. i wish there weren't so many or that there's a part of the hotel designated for them.

it was overcrowded with kids

were unsupervised kids splashing and playing in the hot tub

homeless people around i didn t feel safe walking alone and specially with my kids that s the one thing i

the pool was big enough and warm enough to be good fun for kids

kids really enjoyed the pool, which was a great escape from busy santa monica pier

cribs were too small for our kids, but that's just unfortunate

the kids loved the pool (although it was a bit small)

access to yoga class off site, bikes & the pool & gym

inside ucla and very convenient for parents like me who accompany their kids move in to university s campus

no kids menu

it's been on our list since my kids began college at ucla

no bath for small kids.

filtered water should be more accessible! was silly to have to go to the gym for it.

was so small for 5 ppl, i booked almost a year ahead and specified for 3 kids and 2 adults, i m sure you could

to the beach, comfortable fits 2 adults and three kids just fine, very nice staff

clean comfortable rooms. kids enjoyed the large connect 4!!

clean comfortable rooms. kids enjoyed the large connect 4!!

breakfast picky bits in the morning were sufficient with coffee

ideal for people visiting kids at ucla

i worked for the 3 days i was there and had adequate space and the wifi was stable and fast

we love the kitchenette comes with microwave and small fridge

location and great parking

location was excellent, staff was great, good parking