wifi could be better

exceptional customer service in hotel/ bar and dining

loads of parking, although i was walking the canal

good car parking, quiet location, friendly staff. room very comfortable.

10/10 breakfast

small point, but a pet peeve

plenty of parking space

frustration was that the restaurant is large but there was no bar area which was a shame as a drink before dinner

the wifi connection in the rooms was free and worked well

no wifi access

beautiful room, amazing breakfast (gluten free options!) and extremely helpful staff

everything - comfy bed, great shower, clean spacious room, lovely breakfast

location. clean room. early breakfasts. parking.

we were greeted with a bottle of fizz and rose petals in our room which was amazing

breakfast delicious and beautifully presented

cost of kids breakfast, should be less for children under a certain age

window can be opened but not locked in slight open, so wasn't able to keep them open with my kids asleep in the

disappointing especially for the kids

gym amazing

enjoyed our time in the gym and pool

the kids enjoyed the huge television screen in the living room

booming very loud couldn t turn the tv up as there was no point as the music was loud we had kids and they

quiet though so no concerns there but if it was a busy weekend walking through there with my kids might have

no food available, described on website was and room service was, but nothing and 2 hungry kids later at night

naming mike he helped carry bags to room and delivered a prompt room service

whole stay was amazing, the room was gorgeous, and the beds so comfy me the partner and the kids will definitely

and rattly, blind was broken continental breakfast a little sparse, only cereal on offer aimed to kids

kids liked the pool link

wouldn t recommend staying on a bank holiday as lots of little kids running around all night (and i mean until

hydrotherapy bath in the suite was fantastic and the kids loved watching cartoons on th huge tv

very clean and comfortable the family room was great with separate sleeping room for the kids

only down fall was we were a little hesitant with the kids room being near the door, but it was fine as we

i would say the hotel is suitable for a mature couple, no kids who like eating out

we stayed in a family room, bedroom for parents and one for the kids

kids had there own room from mine

room little dark lot's of kids outside hotel in park at night could be very noisy

bed was as bouncy as a kids trampoline, the bed linen and pillows were very poor quality

being aloud in the bar after a certain time even tho it s a hotel and kids should be accommodated

the room size and huge bed (could have fitted the kids as well if we had brought them)

awful night sleep especially when your away with your partner and want to cuddle up with no kids trying to

breakfast was very good value for 6 extra

comfortable clean and friendly staff lovely continental breakfast perfect location

excellent restaurant & bar just downstairs & all within one cosy hotel !

we liked everything apart from not being able to get wifi in our room 21

a lovely hotel, amazing staff, perfect location, gorgeous room, clean and nice bar and patio

would have been better if the kids were out by 9pm and not in the back tap room.

kids running around all night loud music being played all night

have the other beds made up for kids (soon rectified) but the 2nd child bed was what looked like the back of

reception staff and restaurant staff lovely, the chef asked if we wanted our kids meal out with the starter

kids struggled in the toilets

the woman screaming at 4ish in the morning my kids were petrified.

government give them per day and how much they had left from their daily allowance to feed their kids

kids bagsied the main bed so myself and partner were on the sofa bed, rather uncomfortable and my

of the guests or residents were very loud and kids were allowed to run wild in corridors and stand on dinner

they sure did deliver, staff are very friendly, and the guests were helpful too esp with the 4 kids i would

small rooms. fitness centre opening hours limited for kids

the swimming pool is too samll and suitable for kids only

the kids and i were comfortable and enjoyed the three days were were there

it was full of kids bombing in the pool and a man on his smart phone, therefore spa area rules were not adhered

the pool made it for the kids

obviously some kids and their irresponsible parent left mess but it was still there next morning

get some kids running up and down the corridor on our second night which was a little annoying at

the pool had a loose floating spotlight in the pool, which they claimed to be safe even tho kids were swimming

maybe a kids menu aswell even though the staff did help on this situation aswell

surprised charged for kids breakfast two with two adults paying

loud music keeping myself and kids up until 1am then followed by slamming doors and drunk behaviour

unfortunately was woken up by the kids party that was stood outside making noise until 10.30pm.

not good when you have kids with you

your fone to, we really enjoy staying at the park, as it is local and we can go home to the kids if

the smart tv was a hit with my kids as could use our logins for our prime and youtube

kids drinking in the pub next door

parking was easy

clean room with comfy beds and nice complimentary teas and coffee and toiletries. decent wifi.

easy to find. next to a good greene king pub for breakfast. staff helpful. easy parking

time of staying and you can connect to wifi but no internet connection

old world charm. kids from nz not stayed in a old hotel

kids beds were uncomfortable futon beds with mattresses being a thin foam

as well as period features in the old part of the lodge, the grounds are beautiful, and parking is free and

from the concierge, receptionist and bar staff it was really lovely to see a uniform in the upstairs downstairs

accomodating a pet was a bonus

really say there is anything we didnt like but for people with kids be aware this venue is located next to a

wifi could have been better

parking spaces right outside as well so very convenient and in such a convenient location for

tv reception was poor and wifi signal was weak

mention breakfast so when checking in i asked about it, the bookibg didnt ibclude ut but the bar was open at

pool very full as it is used by both club members and hotel guest and swimming lessons for kids

breakfast was run by school kids (cheap labour) with far too few staff considering how busy it was

manager who came after another half hour saying he was very busy and had taken the charge for the kids meal off

the spa had kids swimming lessons

small , cold , out dated and when it rained a leak from the window spa was full of kids having swimming lessons

, tea coffee and everything else included sweets biccies and hot chocolate was great for the kids

stay , great atmosphere in bar restaurant

breakfast very good. hotel virtually opposite the windmill.

great hotel , superb sea front location, great bar and restaurant with seating in the sun staff very

far too much noise in the room from the bar below. not told wifi password on arrival.

the bed was very small more like for 2 kids rather than 2 adults

the breakfast was very good with a good selection to choose from.

tight on parking

location great, food delicious, great atmosphere in the bar lounge area

we got room service which didn't take long at all and was nice

214 door had no lock inside, so we always had to be alert so the kids don't the door and go outside

places we visited speke hall ( loose the kids in the maze) national trust property

parking and easy to go to after getting off the ferry in liverpool - the room was decent size with

a penalty charge for parking in the hotel carpark despite giving our car reg number to reception

toby carvery next door. cleanliness was very good. parking on site.

was awful, porridge, kids drink, an apple, jam, a knife and spoon

breakfast bag was great

location was good and also breakfast ud83dudc4d

good breakfast, excellent location

bag breakfast is always the same every morning

lovely breakfast

wet room was great, breakfast even better!

the room was ultra modern with various lighting arrays, a large tv and excellent wifi and broadband speed

also the breakfast was probably one of the best i've ever had in all my years of stopping at hotels,

late night bar, we are used to staying in large hotels with late bar service, however due to location of the

the room was noisy as it overlooked the bar/restaurant/kids play area

there is also an outdoor play area for the kids

pet friendly hotel and very helpful well mannered staff

guest wifi didn t work, eventually given hotel private wifi access

food served from restaurant was also nice and they provided room

complaint but there was live music playing in the pub the night we stayed so it made getting the kids to sleep

was stunning, room was clean and warm, live band outside was a nice surprise, happy kids with a small park and

great location excellent room great staff ample parking good food to high standards

sorry, i didn't catch his name, but he was helpful with the wifi, kind and attentive

bar & restaurant area very relaxing

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

the hotel was clean, lovely hot baths for me and the kids. very good value for what i paid

kids play house literally outside of the door so family

location for bamber bridge, playpark and soft play for kids next door, pub and sainsburys/aldi on doorstep also

good location for a stopover, good pub next door and a park for kids.

my kids didn't want to leave

staff, especially anne and kate who fronted the visitor reception and bar restaurant service right across the

also no phone in the room for room service

great parking facilities and great outdoor facilities too

wifi did not connect but again not the end of the world for me

the pull out bed that the kids was on was uncomfortable

the staff attention to kids

breakfast was nice some of the best hot chocolate the kids have had in a hotel and cooked breakfast

felt comfortable sitting with older kids playing cards in the evening

breakfast options for kids was the best i have experienced in any hotel

thing that we were on the second floor so was tiring for me to go up and down the stairs with kids and medical

felt rushed with the kids

wifi was awful :( it was

cosy bar/restaurant on site parking overall a perfect stay stayed here following a procedure at new birkdale

there is a good choice on the menu and we had a good breakfast, including vegan & vegetarian options

it was all.good , especially kids play area..wee man loved it

the drinks area a bit small and near where kids play not quiet

was chaos due do circa 80 irish school kids running riot in the dining area, noise etc and making the whole

free breakfast , handy kids corner to keep little ones busy

even had a kids play area which our lads loved

staff were great with both kids with me

hotel was very clean with a kids play area outside & a lovely decking area overlooking the lake

very close playground for kids, our daughter loved it

views were great and also had outdoor park for the kids

when you have kids, having wifi can be a deal breaker so i was disappointed with this

have stayed quite a few times but this time we had teenage kids knocking on our door asking to come in, where

friendly staff, offered room service at no extra cost, easy, free parking

bed, nicely decorated room plenty of parking, food exceeded expectations

i couldn't get a good wifi signal in the room. had to tether from my phone all week.

find the wifi details

& spacious room, minibar drinks were liked by the kids

for 3 nights in a suite as there were 3 adults and 2 kids

parking however we did get street parking on a busy saturday right outside the hotel so no issues

maybe out of the area but so worth the stay staff couldn t do enough for you in hotel and bar the standards

decor in the room, clean and tidy, good wifi, comfy bed, good shower

the host was also kind to leave us a few treats, and my kids loved them (cookies, crips and cereals)

location for our stay with 3 small kids, right by town but quiet and parking close by

kitchen area well equipped, great location for the centre of town and situated in a nice leafy part

staff were super helpful and room was clean, well equipped with mini kitchen and a very comfy bed

the kitchen was really well set up and i appreciate the fresh milk in the fridge and basket of snacks

we spent only one night the hotel and the kids wanted to saty longer

room was on the ground floor right next to the childrens play area, but even the kids that were there were well

so basically we went away for a romantic night away from the kids and ended up in a supermarket for tea and

was a wedding on , kids running around , late at night doors slamming and shouting , only one coffee each in

is really poor so this is not a hotel for business travellers or those with kids who they need to keep

me, my wife and my 2 kids couldn t move after eating which is great

we were travelling with 3 kids aged 12 to 1

hot water pressure and exceptional cleanliness highly recommended accomodation for families with kids

the leisure facilities were great and came in handy to keep the kids occupied

loved the fact they had a play area for kids

staff are very friendly and kind, the hotel is very convenient for those visiting their kids in uclan

quite a lot. uncourteous staff that were unfriendly. no compliments for my kids. overated

off, phoned hotel it rang for a good 5 mins then cut off as we were getting frustrated and had kids in the car

the reason that i was going to go out to them was because this was not kids it was adults doing all of this

managed to watch football at the reception and also in the room,the family room was very nice,my kids loved it

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

were booked into the annexe and it helped having the extra space for the kids to spend a few hours between two

the full english breakfast was excellent, made to order, and they made smaller versions for the kids

very good breakfast (not hot chocolate for the kids, though)

breakfast was yummy. walking distance from a pub serving food.

bar didn't stock non alcoholic lager and the prices were a bit steep for a tiny bottle of coke that

nice friendly staff. great location, lovely breakfast.

wifi was very poor had to keep logging in not accepting my e mail address

wad friendly , lovely bar and room , location was set on , right on the front , will be coming again

good position, also the large doors in the bar when opened made a lovely place to enjoy a drink.