son didn't enjoy the kids pizza at dinner - small chicago town style

in kids room didn t work, some of the plug sockets were a little dodgy

bed for the grandkids ,a bunk bed was awkward for them to get up onto the top bunk and the bunk bed itself moved

room was 2 double beds not suitable for our children, we had to split up and bed down with the kids

big parking staff was nice and kind to help you

and we enjoyed walking along the shoreline and watching people clamming and playing with their kids and dogs

great for kids with a great park and beach nearby

nice bar and restaurant, with a separate, big bar for sports viewing or functions

bar staff, grace in particular, where efficient and really friendly

private parking

friendly welcome from staff at bar- we were walked to our room, not told, it's upstairs

limited parking.

only one electrical socket, which works the wifi and tv so you had to unplug all of that to use hairdryer

of the evening waiting staff whom, after us asking where our drinks were, left them on the bar and made us wait

car parking is a bonus (though you are not guaranteed a

freshly cooked and kids loved it

location as my family were going to a wedding in aberdour golf club and it was only a short walk from hotel

with out pet dog who is 9 months old she was fussed over by all the staff she was allowed in the bar while we

but it was free parking and there was place so, all good

wifi signal could have been better.

i was a single guy travelling with my 2 young kids (7&4) the staff couldn't do enough for you and the beds were

kids running up and down the landing

we couldn t join in with the party due to kids being with us

unfortunately the night we arrived there were about 20 screaming kids running riot around the car park til late

the location was great ample parking.

and messaged before arriving to check the needs for my room ( i was travelling with kids) food was brilliant

easy parking. welcoming , friendly staff

room which is always a must, clean and comfortable room, breakfast lovely aswell and nice little bar to enjoy

we came from lanarkshire and asked for an early check in which was honoured

a quiet location, free parking, restaurant and bar inside of the hotel with very affordable prices

fruit and fried eggs some food for kids needed to be added

wifi was poor, television channels weren't all working properly

room was fine but we thought it could do with a table and chairs, particularly if you had room service

there was loads of ev charging in the carpark

bar staff and also reception staff were brilliant ,great customer service from all

very noisy night with asian kids on a holiday trip up until 3am on our floor.

been to many hotels this one is at the top kids loved it breakfast top notch will be

family room is not very big for 2 adults and 2 kids

room with comfortable beds, kids slept well on sofa bed too

there are lots of kids just hanging around outside and screaming and shouting

got upgraded to a club room, very big so would be easy to have another pull out bed for kids to sleep on

fixed but was quite the inconvenience due to the heat and not having phone contact with our kids due to phone

also the kids breakfast is not included in the pay for brekfast when booking option

30, a group of kids were on our floor who were very noisy

compensating, the bottles were sol or heinekin - lager for kids who do not like lager

friendly experience and our kids loved the history of the boat

friendly experience and our kids loved the history of the boat

good wifi

as for the breakfast, wow, so much choice, possibly the best breakfast i've had at a hotel

breakfast was full of top quality choices

it was a shame that limited time for kids to use the pool and jacuzzi was out of order.

a big supermarket on walking distance which was useful because we forgot the swimsuits of the kids at home

is definitely not worth the money at all kids could only swim at certain time of the day got into shower and

i had to check out 1 day early as my daughter was very sick and we were advised to go to the sick kids hospital

availability of family rooms, on-site pool, buffet breakfast half price for kids, lovely

the code to get into the building as they were supposed to, so we arrived late at night with kids and had to

window ledge and the people next door to us was extremely loud in and out banging doors all night kids banging

if i had been travelling with very small kids, it would be helpful to know there are stairs down to the room,

wifi did not work. no service available at all

wifi a bit patchy

my kids loved it and i did too

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

the bar and drinks on offer are extensive, and very good

the room service meal was delicious and we will be back to eat in the restaurant based on that

early check in was greatly appreciated, we will return

sofa bed was probably slightly too small for our two kids to share now they are getting older

room we stayed has a layout that suits for a family with kids

the sofa bed was ok-ish for kids but not very solid for adults.

early check in

the wifi didn't work in our room.

wine menu could ve been more varied in the bar but didn t impact on my stay.

sudterrain room right in front of laundry packing area. a bit lacking in privacy

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

no room service no room

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

shortage of chefs because of the pandemic, the hotel still allowed us to order in and eat at the bar which was

food and bar was outstanding; the room was elegant and the facilities were perfect

happy staff were polite & friendly & nothing was too much to ask we did not eat or use the hotel bar because we

2 weeks of touring scotland we have never had a case where the empty plastic bottles were left by room service

advised of wifi password until i called to ask

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

an overnight stay to take the kids to see matilda

hotel , also expensive would not stay here next time also : we had to book an extra room for the kids there,

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

breakfast in the restaurant was exceptional - one of the best hotel buffet breakfasts we have ever

really hotels fault, but a family was bashing doors as their kids ran between two rooms - the reception did talk

so, all of us with kids and baggage had to use the lift going to 5th floor

not an issue if your heading out but with kids we usually like to stay in hotel bar, which we couldn t do

breakfast was great, plenty of choice and kids were happy with everything

room was still spacious even with the sofa bed pulled down for kids

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

was terrible and very bad for ppl with kids or those not liking stairs

i had to cancel my stay since my wife and kids fell sick

room service was fantastic with delicious food

lovely bar area

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

we were very comfortable in the apartment, my kids called it home for two days

apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt

)and the kitchen closed very early (well before 830/9pm) so after a full-on day out and about in edinburgh

large rooms close to dome fridge and kitchenette

overall, i totally enjoyed my stay and will be back again with my kids

easy to walk to from waverley station good bar on ground floor to have

wifi was patchy and kept dropping, so that it was difficult to connect reliably even to basic

hotel, bar lovely, rooms very nice and immaculate

the bar was gorgeous and well stocked

notice and our velux windows opened wide straight onto sloping roof - would be an issue with kids or vulnerable

breakfast, well you have to see it, best silverware, great breakfast and attention to detail

there was no wifi :(

breakfast was continental and self service with a huge amount of choice

rooms lovely and spacious, additional toilets on the hall ways, decoration is lovely and the bar once open will

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny

the all had no common sense to help their customer with 2 small kids

ideal for families of 2 adults, 2 kids

), on the same floor, some distance away for our kids

breakfast was very expensive and kids portions were not available

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

was immaculate and had all the amenities that were needed including a safe, a hairdryer and free wifi

very impressive healthy, high quality breakfast from such a small kitchen, amazing!

as for breakfast, the kitchen opened at 8am for hot meal (omelettes, etc

also during my stay, the last two days there were kids downstairs you can hear them playing loudly

it s was like a kids packed lunch

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

as if it was beyond its best-before date - trim was slightly off, a stair slightly off level, fireplace woodwork

good breakfast

it s convenient for families with little kids

but he was super helpful and kind both mornings with sorting out high chairs etc for my kids

nothing to keep kids entertained

for kids, good selection of breckfast , comfy beds and rooms, nice play area for kids and big reception

spotless and well stocked, our stay was just amazing and breakfast was spot on and a hit with the kids who were

i was with my two kids and pram was a challenge

booking i advised i needed a room for 1 adult and 2 kids

the location and the fact we got an early check in

we enjoyed drinks there on both nights (we also enjoyed the discount applied for not using the laundry service

feel the reception was in the bar with people surrounding and drinking

as a person travelling with two kids , the amount of tissue wasn t enough

our room was so big and thought of everything the hotel service was amazing we used the spa facilities which

room service breakfast arrived cold, but one quick call down, and this was quickly rectified along

the rooms were outstanding and the spa and treatments were fantastic

the gym is fabulous and the rooms were very comfortable

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

breakfast that was included was amazing

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

we had a drink at the bar each night and enjoyed the comfortable seating and quirky surroundings

nice bar area, with friendly, welcoming staff

we were still recuperating from our jet lag and our kids were sleeping

location was fantastic, as an early thirties couple away from the kids for a rare occasion, we were able to try

even just letting us know the wifi password or something would have been a kind gesture

such as a fridge, hob, microwave and a lot of kitchen necessaries

arrival the receptionist was super friendly and we were able to get an early check in

rooms had no air conditioning we had to move both rooms including kids the kids second room faced a wall outside

comfy beds. good breakfast. loved the little robes for the kids. they loved the tuck box.

on our return from one outing, we found that the housekeeper had arranged the kids' bed with their soft toys

friendly and helpful staff, that made our stay with a pet comfortable

gym tools could be improved

the kids love the bunk bed

this will be a bit concerning especially if you have bigger kids

great hotel for family with kids. room was very functional

nothing like a table or even the sides of that bed to set down a drink or play a game with the kids (other than

the bunk beds were also well constructed so the kids were able to both get a good nights sleep

breakfast was included and was fantastic and for what its worth was we felt reasonably priced per

the spa was very small

we didn t use the spa but it looked so nice and again the staff very friendly

beautiful top floor terrace bar available to residents only

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

great location and very well equipped kitchen

apartment is having room, bathroom and living room with kitchen

appealing, comfortable layout, with well equipped kitchen

the kitchen and living area were very comfortable and spacious with good internet

liked how clean it was and that nothing needed to be bought by us like washing liquid/kitchen stuff etc

we ordered room service for full scottish breakfast, it wasn t great

the dirty martini bar is amazing and again the bartenders are exceptional crafting us some very nice cocktails

all very high tech, staff were amazing, we checked in late so we received a complementary late check out

breakfast room service is free if you included breakfast with your stay and was extremely nice with fresh

only downside was wifi wasn't the best

hotel room was phenomenal, 2 floors which suited us perfectly as we were a party of 4 (2 adults 2 kids) and it

i asked to swap rooms as my kids couldn't get to sleep but they said that all of the family rooms faced the

noise from other guests especially kids didn't expect the breakfast to be in a restaurant away from the hotel

the hot chocolate was awesome - the kids loved it plus the cookies

nice clean room with plenty of beds for 4 people - 2 adults with kids.

kids ate free

we live locally but come regularly to get a break from the kids and the dogs

dinner was very good and the free dinner for kids was a nice unexpected bonus

shower wasn't clean on arrival. kids dinner menu was a bit too sophisticated .

travelling with kids can be stressful (even more so with kids with additional needs

great for kids

putting up a kids tent in the room, a christmas stocking on the door, wrapping the phone chargers with small

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at

then you had the noise off the street all night long off people shouting,screaming, kids with boom box music

the room was loud, due to traffic noise (plus the kids out late, whooping for some unknown reason;')

to be noted, this hotel is not convenient for couples with very young kids, seniors or handicapped people

only one mocktail for kids maybe add more

nice to have the bar with the view on the premises when i just wanted to stay in and relax

be partying hard until the early hours but this time it was just an escape away from work and the kids

about half past 7 in the morning not the best when u are taking a trip away to relax without the kids waking

wifi proved slow on numerous occasions

also no faffing about with passwords for the wifi it connected with ease and was fast

breakfast and the wifi

i travelled with kids, and i had to park a little far, then brought many luggage to hotel many times

my kids had to share double bed,needs two single

there is a lovely park across the road with a playground if you have young kids

-soundproofing not great- i coudl hear kids next door until late

breakfast excellent. good choice. helpful staff.

also had a warm pool for the kids to swim in which was awesome ud83dudc4c staff was really helpful and friendly

kids could only swim in the pool on 3 x 1hour sessions which was a little frustrating - we went

breakfast area and good selection of buffet items alongside the cooked options

wifi was patchy on third floor

attentive staff, beautiful building, fabulous spa, gorgeous comfortable rooms, fantastic bar & restaurant and

suitable for parents who travel for kids university admissions

the hot water was dangerously hot and would seriously hurt kids, so be careful

things, i was staying with my two kids and husband, booked two rooms that were not connected

no water and the rooms small and beds for kids not adults for twin rooms

offered an early check in and also held on to our luggage after the check out time

and her rude behaviour, specially upon arrival and that too after a long ride with young kids

was kids up in the room above us and you could here then running about it s not very

be nice to have a larger room service menu - but i know it s different throughout covid

beautiful room, bar and dining areas

full of character, staff were really helpful & the breakfast was fabulous

creaked a little, the flush grumbled a little, the fittings made funny noises all night long, the kids next door

although we were a couple travelling together with no kids etc

the bar & old library settings are very quiet and chilling

although we were a couple travelling together with no kids etc

tv signal was patchy so couldn't really watch it and wifi signal in room was weak.

not what we had in mind for a night away without the kids

didn't like that we had to walk though the bar to get to my room. if u have young kids not great

connect to wifi

nice, atmospheric bar area, with great food and drink; with an added bonus of a 20% discount if you stay there

would have liked a choice of cerel to have been available for breakfast

the restaurant is also very good (a kids' menu would be nice)

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

the restaurant in the evening was run by a group of young kids that just wanted to clown around

my kids watched a bit of tv (flat screen samsung) a lot of towels for our use

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

and the whole staff made us feel very comfortable traveling with small kids and with all the covid rules

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

the wait staff that served me a couple of meals via room service was courteous and timely

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

normally book hotels with the bar wen we go as a group, unfortunately, we were not able to have even a drink

the tech was also very good (casting to tv, wifi) and a very cute roberts radio with bluetooth

only complaint at all was the wifi service; it was either not working or extremely slow

sorry but the cooked breakfast wasn't for me..not too my taste.

great wifi and the best breakfast you can possibly have

mini bar little let down

everything was not fit for purpose including the ironing board which was more like one for a kids toy set -

dated,, hair in the shower,, toilet made a noise 15mins after flushing,, shower pitiful,, the kids had to kill

good wifi and decent tv reception

no room service or housekeeping,

friendly staff, got a very early check in and room upgrade which was good of the hosts.

we could hear the kids neighboring room. this could be from the connecting door.

kids was happy

due to having a stressful day so my son having a spinal operation on the royal hospital for sick kids nearby

staff were superb, great with the kids

were great, very happy to see us and chatted to us and the kids

was nicely appointed and structured for openness or privacy when traveling with kids

nice communal area with games and a football table which was a hit with the kids

my kids loved it

this was really good for families with kids. we like it.

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

we have two very young kids and it was great for them too

booked a 2br apartment for 4 adults and 2 kids under 10 years old

they were there beforehand i might've asked they be removed during our stay, just with having the kids around,

we stayed with our 2 kids (5 and 7) but this would be ideal for couples or a group of friends

the two bedroom apartment was well suited to traveling with kids as they could have their own space and go to