the pool was too cold for the kids to stay in very longno hottub

pool was small for a family hotel.

to get there with parking lots being paved, very limited parking, and didn't find out til we arrived and everything

nice property with clean rooms and good breakfast. highly recommend!

we ended up meeting family for breakfast at a restaurant

it saved us money because we didn't have to eat out and didn't need to rely on our kids for every meal

hospital, good people, free usage of washing machine and drier, place to walk around, lot of parking space,

the in-room kitchen was very needed. great size room.

non-refundable pet fee of $75

loved the staff very warm and inviting, helpful and attentive, loved the kitchen and amenities was definitely

bfast was good. kids loved the different options. front desk was helpful as well

was a sleet storm and it left the parking lot covered in a sheet of ice

t see a pet relief area outside or collection bags and trash bin

the parking lot was very well lit which made me feel safe parking there

thing is we couldn't enjoy the pool being the clorin was way to strong it burned our eye and at times made us

i wish all aloft would provide breakfast instead of a bar but that s just me .

modern and great pool area

a little zig zag driving through parking lots to get to hotel

great staff and location. would have loved breakfast included, but still a great stay!!

i also appreciated filtered water in the lobby, and i used the gym

kids als complained

wifi wasn t working; no free breakfast; cloudy tap water from sink made keurig unusable.

clean, convenient, great lobby, free parking, outdoor fire pit, happy hour, starbucks in the

we wish there was daily housekeeping, and extended bar hours

plenty of space to lounge around by fire pit, pool/hot tub, or inside

cold breakfast. dirty laundry left in front of my room.

breakfast got cleared away by 9am on our last day which for holiday makers is too early

i didn t like that the pool was hot outside and no hot tub

nice breakfast, variety of options.

there were no potatoes or biscuits offered for breakfast

the sofa bed was terrible, kids took it, i guess kids dont care about the comfort like adults.

1 bedroom suite with the additional sofa bed foir our kids was perfect

s 10 minutes to town and a 3km to the train line in the snow with small kids it s too far

some guests(kids) were a little too noisy at night.

the room set up was nice. the kids like the pool. easy to get to the airport.

the price is very good, and the hotel was very clean. also has a 24/7 fitness room, and pool.

at front desk helped me manage getting there after dropping off my rental car, and informed the shuttle driver

comfort, swimming pool, breakfast, quiet, airport shuttle.

the pool was open 24/7 which was great for the kids

nice bed, friendly staff, snacks in lobby, good breakfast, good $ value, came in late and there was plenty of

were young kids partying all night smoking weed in the hallways and then the fire alarms went off at 2am and

the pool was a bit small, but overall it was nice to have for the kids.

clean, staff is nice and nice gym.

we did not use pool.

about the hotel was really great, the pool was a good temperature, the breakfast was decent

pretty crowded at breakfast

to airport quiet, on a side street big rooms with a kitchenette if you need a bite, the hotel bar serves small

the tv, small kitchen, and lobby were our favorites

pool looked inviting but didnt have time to use it

there wasnt a hot tub and breakfast was limited because of covid

was perfect for us to stay the night with 2 young kids prior to our 7a flight departure the next morning

10 minutes from the airport and offer shuttle

room service did not come and make the bed or get us clean linens. no pool

the shuttle service for the airport runs 24 hours

no restaurant, no room service, no newspaper, snack bar personnel not to pleasant.

the pool don t have a little kids zone

great beds and swimming pool for kids

a location closer to aurora. a more shallow pool for little kids.

a location closer to aurora. a more shallow pool for little kids.

walls were a little thin. the pool is very small and ice cold. a hot tub would have been nice.

kids were hoping there was a swimming pool.

we booked the room for 4, two kids, and two adults, there were only two towels when we arrived, and the pillow

and one of the electrical outlets in our room was completely out of the wall, dangerous with two kids with

you can tell she was busy but it didn't stop her from showing genuine kindness towards me and my kids

we didn t have any of the bedding, pillows, or towels for the kids, and it was already bedtime before anyone

restaurant we ate at was very nice with really good food (especially the kids portion of spaghetti bolognese -

pool & hot tub with my teenage kids was a godsend

pool water was very murky, with unsupervised kids running around and shrieking

very clean and convenient. the restaurant served great food and very healthy including for kids

kids menu: my we ordered the kids chicken bowl

so any left overs we had to go all the way down, a little inconvenient specially if you stay with kids

they should lower the cost and kids under 12 should eat

ac in the room we got broke and myself and the kids could barely sleep throughout the night there cause it was

my kids and i agreed this was the nicest hotel on our whole trip

to hear hotel employee went swimming very noisy again nothing in room too absorb sound only a few kids in pool

allowed us all extra time to get breakfast, ready and the kids ready for are 8hr

the stay was comfortable - the kids loved the pool

comfortable beds, nice indoor pool, close to airport - kids liked the hotel.

was good, but 2 of my kids burnt themselves on the waffle maker

we bought the last 3 waters-the kids wanted candy, chips and ,soda there was none

wish there were more pillows/blankets available for the kids pull out.

she also gave my starving kids muffins

it offered a buffet style breakfast which is a major bonus when traveling with kids

we arrived extremely early with three exhausted kids and the general manager support us with an early check in

indoor swimming pool was tiny (for kids), hot tub wasn't bad, connected to the pool.

we arrived past midnight with 2 kids

me and my kids enjoyed it

the water for sink and shower gets incredibly hot, one really has to watch kids because it can burn them easily

however, the driver of the shuttle service was kind enough to ask everybody which hotel they were going and we

staff were excellent, pool was warm and refreshing, room was very clean and quiet, and the breakfast room inviting

the kids wanted to swim, but the water was a bit cold.

she had 3 rowdy kids with her and i made the reservation

teenage kids were thrilled about the large room (queen suite) and nice pool

the hotel manager made arrangements for my girls to swim at their sister property next door so my kids could

we got in late and it was awesome to hear my wife and kids talk about how nice the hotel was

the kids said it was the best hotel breakfast ever

best staff, beautiful rooms, really really blew me away how comfortable myself, my husband, 3 kids and 2 dogs

the hotel was very clean and the kids enjoyed swimming in the pool

having dishes in the room was very helpful for our late arrival and needing to still feed the kids before bed

i wish it weren't so for my kids

the kids loved the basketball and tennis courts and of course the lazy

everyone here was amazing and so nice. amenities were awesome and our kids had a blast

conventions/conference employees took up a lot of the pool area and overshadowed the kids playing in the pool

lots of stuff to do for kids

liked the different activities that they had for kids

we have 3 kids and needed two queen size bed

hotel is close to airport, they have shuttle every hour (you need to book a place at reception)

we had a really early start to catch our flight so the early shuttle was fantastic

the hotel offers gym and business center with couple pcs and printer which is nice too

the gym

we had chosen this hotel because it had a pool so the kids were disappointed

having a nice pool is a bonus for the kids

we enjoyed the dinner and drinks, and the breakfast options were enough for the kids

nice to have a sectional couch in the room with kids

doors were so heavy that my kids couldnt hold it let alone open it

king suite (extra bed) kids

in advance about the pool being open because kids wanted a swim mini vacation receptionist said yes and that

my kids loved the hot tub and pool

kids loved the pool and hot tub

a group of teenagers took over the whole pool area and my kids couldn't swim because of how wild they were

the kids loved fresh cookies in the lobby in the afternoon

chose this property for the pool as we were traveling with kids

comfortable bed, nice kitchen area, good sized refrigerator and freezer

there was nothing in the room stating when the pool closed or when breakfast started

breakfast buffet was varied and replenished

with two kids in the room it was hard to hear the movie

spicy, so okay for me but none of my kids could take the heat

the basketball half court, pool, and hut tub kept the kids busy since we were stuck in denver due to a cancelled

comfy bed and pillows, pool for kids, bag breakfast for early travelers

nice play ground for kids

my kids really enjoyed the pool and the pool area was clean and wonderful

the kitchen staff where amazing and would go back and get my kids muffins and where extremely friendly and nice

to treat a family with kids this way is beyond unacceptable

kids wanted to go to the indoor pool but it looks more like a large hot tub so we passed

breakfast and had enough time to eat before getting the 6:30 am shuttle to the airport

the shuttle back and forth to the airport is always on time

friendly shuttle services, good price

close to airport and they had a shuttle that ran at early hours

shuttle was great as well

was not included, so i ordered from their bar (restaurant)

they found us a room right by the pool since we had kids, the rooms were very clean and comfortable

feeding 4 kids isn't cheap you know so that made our trip all the better

also, while i was down at the pool for an hour with my kids

my kids had some place to play with out being on the beds the whole time

the size of the rooms is fantastic for kids and just spreading out

great with kids

maybe they need to add more tv channels, especially for kids.

we also had kids with and the pool was ice cold as well as the hot tub that was out of service and there was

lobby load an kids in pool late but

pool area unkept and full of kids all of the time.

the only reason we got a hotel for the night was so the kids could swim

to many kids, elevator bell to loud heard it all morning long

the rooms were spacious with separate bedroom/bathroom areas so that the kids could go to bed and the adults

they were friendly and attentive to my kids

it burned my kids and my eyes for the whole night after swimming

very comfortable loved the room, and breakfast was delicious! our kids were very happy:)

good to have the pool and hot tub for the kids, although they weren't high on atmosphere

i liked everything about it, except that the pool and whirlpool were not open :(

hotel with the added benefits of free shuttle and breakfast

very comfortable rooms; efficient and friendly staff. good wifi.

not too bad though, i have kids, i understand

extremely comfortable with excellent breakfast. super nice employees!!

good pool, workout room, laundry services(except some broken

breakfast was good

the breakfast was great and the kitchen staff were friendly! the room was very clean.

lobby good place for kids to hang out

how modern it was and haas kids activities in the loby area was great

it was clean, pool was great for the kids and it had a shuttle to dia

it is clean, comfortable and attractive. also we live the pool for the kids.

swimming and the pool was not heated at first but then maintenance came in and took care of it, kids and i did

broken lock on the door, kids playing in exercise room at 9 pm, broken fan in bath

was told by one staff member that i could walk with my kids and bags 20 mins to the train station, oh btw at

a roll away we went with the roll away when it arrived it arrived with blood on the top sheet the bar was closed

we enjoyed the breakfast(s) very much, as well as a couple of dinners. the food was delicious!

the gym was small but had good equipment, fresh towels, cold water and anti-bac wipes

breakfast buffet was good but super expensive, they also charged the kids the same amount as adults

my kids had fun in the pool and breakfast was the best we've ever had in a hotel

the kids love the koi river

nice pool and pool furniture-my kids enjoyed the swim

these help alot for family travelled with baby and kids

kids loved the indoor/outdoor pool

was a lacrosse tournament and there were kids running all over unattended

they also always have popcorn made for kids and just a great atmosphere

the pool water was pretty nice a bit cold for me but we did notice lots of kids enjoying the water

was good that kids had something to do

was a lot of kids running up and down the hall

my grand kids did like the pool, hot tub and the work out area

the fire alarm being pulled by a kids early in the morning

i am glad we did not have any kids with us to be exposed to any of these things

on jacuzzi could've been better, the water was a bit too hot, and there should be a curfew on kids-- them not

the pool was a little cold. the kids still loved it but too cold for me.

the pool was great, kids loved it

five stars for cleanliness, friendly staff, breakfast, and location

the tv connection to the treadmills in the fitness center did not work well and the bagels for breakfast seemed

with a $30/day pet fee, that was not disclosed upfront

i normally wouldn't mind but we were with our kids and they

plus kids were running all over the front lobby and almost knocked me down

absurdly loud kids at the pool with rude parents who did nothing

to call for 4 days to update the name on the room so my girlfriend and our kids could check in on arrival because

no free wi/fi also kids rented a movie cost 25 along with a few aditanal charges

i like feeling safe when traveling with my kids

this was a average room and the hotel needed some remolding cracks and kids drew on walls, not to mention the

the kids enjoy the

then there was the whole thing of the kids pulling the fire alarm

kids love this place they love the view and all the shops and restaurants in the area