Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
great place for family with kids.
the pool
was ripped off on laundry service
slow check in, menu not available for room service, bar closing early, internet failing
breakfast and bar is also nice and prices are not over priced
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the indoor and outdoor swimming pools are a feature, my kids, really enjoyed.
desk charge for pet 4 times the norm
indoor pool was closed and the outdoor pool looked no so much clean, but i guess all this is due to the
from parking spot to the elevator you have to walk and take some stairs
the staff take too much time to attend you. the parking slots are too small
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the staff was very friendly and location was perfect. loved the kids club for my kiddos
is a great bar with ample seating, but it was very air-conditioned and too cold
the fitness center and pool were absolute gems
listing pictures shows a rooftop pool, but i was given the impression that this was not available to me as a
location with great breakfast and super nice staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids always in pool.
nice spacious room, although my room did not have any great view, great wifi, helpful staff.
internet wifi very very power.
the second time around the round about we realized that we needed to turn into the underground parking lot
breakfast gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the facilities are great for families (kids super enjoyed the pool with the slide
breakfast for kids was not included, and never was mentioned during the booking or check in
we were in the swimming pool and the staff continuously cleaned everything around the area
because of the valet parking, sometimes they have a bit of a problem to attend all arriving guests quickly,
the restaurant is not the best but their breakfast was good and their room service was very fast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
very nice hotel, swimming pool, breakfast, and team !!
the pool patio/bar was not inviting, it was not set up
really clean room, great staff at pool area.
location, amenities, restaurant, pool
the pool and the room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
laundry staff bangs on empty room, yells laundry and opens/slams the door at 9am on weekends
in the property was a breeze, they moved us to the other one across the parking lot because of the pandemic,
is through the sister hotel holiday inn that also allows access to its pools and a great buffet breakfast at a
the breakfast was offered at a different hotel, which made it inconvenient.
we also enjoyed the breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
small gym.
the valet parking is very helpful, but i rather to do things by myself
the breakfast. everyday they gave eggs and chilaquiles
some strange smell, a little bit noisy, tiny space for parking.
the breakfast was good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
eco-friendly and feels cheap), the pool was full of people not staying at the hotel with many kids, imposible
clean, beautiful ocean front views, very attentive staff, delicious food, resort style pool and location is
amazing and the location could not be better but i did find a beer bottle on the pool and the gym bathrooms did
says the property is smoke free and it really isn t, you can see people smoking by the pool and vela restaurant
the swimming pool was closed . no mini bar in the room . asked two times for it .
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
great for kids
even more to worry: we were travelling with 3 kids
i love the pool, i felt very safe my kids my playing in it because is not more than 4ft deep
are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club
is no playground for kids and not much kids entertainment, the food is too pricey, some of the rooms do not
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
they have a mandatory use of valet parking if you wanna use the
has good parking and grocery shops around
found cockroaches on the pool area and in our room (photos attached), and the hotel was being remodeled, something
a lot of time for service in the pool
price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
size, parking, lobby
nice spacious place with extraordinary breakfast options. good parking right under the hotel.
more time open the bar ud83cudf78
size, lobby,parking
the valet parking wouldn t even say hello and had very little interaction with customers
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the pool for kids was closed. i moved to the next hotel because of that.
the pool was no deep enough for adults!! but great for kids!!
no chairs for the beach, no handrails going down stair for the beach very unsafe for kids and seniors
mini pool; the day we arrived was full of kids and no room to swim
the pool, location and service is amazing!! rooms are roomy and very clean!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with 2 kids and 1 luggage absolutely no place to get through
access to the beach bars and clubs around breakfast buffet included beautiful view to the
hotel otherwise was very clean tidy and liked the pool and beach
breakfast included, swimming pool was nice, nice and comfy
would have preferred to use real silverware for breakfast , but i suppose because of covid they use plastic
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
nice beach near about 100 metres. jazuzzi and pool was nice.
air conditioner flooded my room, the restaurant was not the best and the pool was small
also, laundry did not provide any service despite clear instructions
the hotel is very loud from the street and from the pool
wifi was very poor and had to use my own mobile data, incurring additional costs
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
wonderful location, great staff and we loved the pool.
gym have few equipment and it is so small
gym did not have enough equipments and so small, swimming pool small and not clean.
the pool chairs are not in good conditions
gym did not have enough equipments and so small, swimming pool small and not clean.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
coffee machine / kitchenette would have been nice - there was a storm while i was there and i didn t really
tinny thing not 10/10 is breakfast
great wifi
no issues with wifi
hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids complained every time we walk by )pool was okay price to much for this place
bed was confortable and the pool area is big
buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and
good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge
gym had no a/c. parking garage was too scarey to use so parked on street.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the swimming pool is just enough family with kids up to 12 years
breakfast,location
the breakfast was basic but good
the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant
the breakfast was amazing. and the pool was clean.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
very small pool for too many people
wifi eh
weak menu. no self parking
and the valet parking was pretty slow
no parking lot aside the hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the main problem was the humidity, we have two kids and the humidity is bad for them, also for my self the next
had no view at all (only of some random houses) and the pool was very cold (impossible for the kids to swim in
i think the breakfast can be better but for the price is good
no wifi in my suite room neither a working phone
restaurant is too crowded for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
the kids really liked the pool
gym was not a/c-ed which made working out at 30 c rt a bit difficult
it would have been nice if they have loungers by the pool and a small fridge in the room
needs more staff to deal with the parking lot
valet parking makes its convenient when you have a car