area size, breakfast selections, pool was nice for kids, ability to use front lobby for pizza party, cleanliness

kids enjoyed the pool.

kids in pool too late.we would have liked to use the and hot tub around 8 but too noisy

woman at the desk was very helpful getting our extra couple into another room as well shuffled kids around

, the kids enjoyed the pool, the beds were clean and comfortable, the hotel was quiet

the elevator was slow and kids running hall and slamming doors

the swimming pool was tiny even though the kids didn't care

the staff was really polite and the kids loved the pool and hot tub 10 min from the mall so we really liked that

no breakfast for my kids to eat

pool was perfect for little kids

alarm went off for an unknown reason and we had to take kids out of the bath tub down to the lobby only to be

had to tell him the pool closes at 11 and my family was not being loud at all mind you they were kids having

hotel when we go to the cities to see our kids and grandkids there

kids next.door a little to loud on last night.

restaurant was a little fancy for kids (no ketchup for the burgers).

wasn't clean when we got there but made a comment and they cleaned it very well and even made my kids bed full

kids enjoyed time with some friends played video games and watched movies

no hot tub, pool was very cold my kids didn t enjoy that part

the kids had fun swimming and it was close to all the places we were going

when we pulled up kids all over we were very tired and just wanted to sleep

clean. decent pool for the kids. hot tub was very hot.

the staff was very friendly, and amazing with my kids!

the only pro was the pool was open for my kids

more bfast options bigger pool area and more towels something more for the kids to do

breakfast was phenomonal

there were kids running around above us after 10:30 pm

pool was up and running for my kids they loved it and they had good breakfast for the kids to

the kids had fun in the pool

the pool was great for the kids.

i'm just a mom wanting to keep my kids safe

there is no pool if you're traveling with kids, though

prefer when pet friendly hotels have rooms that are pet and non pet

laundry accessibility, honestly that's about it.

proximity to venue/ames center. super staff. pet friendly.

no pool was a bummer

kids play area in the lobby was great. good selection at breakfast.

the pool was clean and fun for us adults as well as the kids, and the staff were very friendly

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

it was noisy with people (kids

pool was warm and the grandkids loved it

guest were hanging out at the front door smoking and drinking.

the parking lot was filled with out of town mexicans who were working seasonal jobs (looked like a camp

the parking lot was not kept up and there were sketchy people loitering in the parking lot

that it had cheap laundry on site and smoking rooms available.

that it had cheap laundry on site and smoking rooms available.

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

bike in gym was clunky, not a spin bike

very small pool, breakfast started later than expected, 7 am, having to pay additional for parking

the staff, comfort of bed, high ceilings in room, breakfast options, cleanliness.

the breakfast was good. lots to choose from. the counters were always clean

the kids really enjoyed the pool and hot tub:)

the basketball kids running around all night. hanging in the hallway being loud

the kids enjoyed the pool

pool and hot tub for the 9 year old kids is why we were there

20 minutes in the pool, my kids were complaining about the chemicals

kids screaming next door running in the night in the hallway

no breakfast - covid!

the breakfast menu has not been changed

no pool available

no breakfast!

updated, good variety for kids.

needed a one night stay at the end of a roadtrip, great space in room and pool was great for the kids

perfect for families with kids

clean , staff were friendly, they even had a pool on top of that a basketball rim my son was so excited

walk away, where i could go to a grocery store and buy a few things to make in the hotel room kitchen

tv made the kids happy since it had more streaming options

also, the kids next door were super loud

kids running and yelling late at night and not having a shuttle for an early flight

breakfast was great! staff was friendly. kids loved the gitel.

the only complaint would be we could hear the kids in the room next to us on occasion.

the room looks just like the pictures,the kids had fun

the rooms were big and wide enough for 3 kids and 2 adults

my kids were not up and about before 9 most mornings and breakfast ended at 9 during the week

our kids eyes were pretty red and from us just sitting by the pool our eyes were burning a bit

clean, staff friendly, atmosphere great and very budget friendly for a family traveling with 4 kids

access to the mall of america was great for the kids, and it was a warm friendly place that was perfect to

had numerous problems with the wifi. made kids frustrated for sure..

the pool was great for the kids and the atmosphere was great

the location is great and my kids loved riding the shuttle to the

the rooms were so big for the price! we were able to get some privacy from the kids

were absolutely incredible, and there were two, so it was never too crowded or a large issue of kids causing a

overall a great place for my kids and i

location was perfect because my kids and i went to the mall of america everyday we were there

my kids had a great time

would have have been a problem if we stayed more than one night and needed to give the kids a bath

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

the kids loved the pool area and everything was clean

noise at night by other guest kids running in the halls yelling

very family friendly, kids loved the pool area

the pool area for the kids and the breakfast

there was no pool for the kids.

amazing ..my kids loved ud83eudd70 it

alarm went off at 2am and i drug all my little kids to the car

alarm went off at 2am and i drug all my little kids to the car

there was a pretty good kitchen for families who wanted

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

told we had to call to get are room cleaned and also whatever extra they put in the pool had my kids eyes burning

complimentary breakfast was great as well and kids enjoyed the pool area

the kids loved the pool and so did i

i loved it was so clean and nice update and a indoor pool that the kids loved

had to get 2 rooms, it was my husband, myself and 3 of our kids

frosted glass barn door so it never really closes but could definitely hurt if you got your/your kids fingers

i loved the bench that had lighting underneath which made it easier with having kids who like to have a night

i have younger kids and would want a pool or some other amenity to keep them occupied if i was staying more

95 for wifi which we didn't request

too many screaming kids kids don't usually bother me

could hear the kids in the pool from my bathroom (room was exactly over the pool) hvac was noisey and room was

all the kids running around in the morning

i love the environment my kids won't stop talking about it

clean and comfortable hotel in a safe area for my kids.

of kids and families, made it hard to work

the kids had fun in the pool

i think the kids were hoping there would be a hot tub in the pool area but were also fine swimming in the pool

the only thing i would suggest is bring a dvd player if your kids want to watch movies cause there's only 1-2

had a faulty tv but maintenance came up and fixed it right away he was awesome, friendly to the kids, and

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time

we had kids that needed a nap with the long day running around the moa and nickelodean universe

that it was next to the mall. traveling with kids so that was awesome!!!!

the pool was freezing, kids didn't mind it but all adults passed on it

the kids loved the pool

pool was enjoyed by my kids

loud kids running up and down the hall

bathroom was a bit cramped considering the need of giving baths to little kids - but we made do

breakfast was awesome and perfect for kids

watching airplanes with the kids

kids were happy for pool though

was very good and easy for manage with 4 kids, pool is small and average no hot tub, but the room was amazing

breakfast was good and pool good too kids had a blast

my kids enjoy swimming in the pool

kids made a meess

there were so many kids in the pool we couldn't

not very spacious but the pool area was ok and safe for kids there are 2 hot tubs that s nice because there

needed two connecting rooms for a family with special needs kids who love room service on a night before an

kids enjoyed the pool

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

i liked every thing here especialy the gym my kids loved it there.

the pool temperature was pretty chilly. our kids still enjoyed it though.

kids were in the hot tub,(not of age)back & forth

so fantastic having a separate tv area apart from the sleeping areas we could hang out after the kids went to

lots of room for two adults with 4 kids

was super cold, the actual pool water was warm but getting out was terrible so cold, hard for my kids to swim

was afraid kids would walk into glass shower door upon entering bathroom

the swimming pool was really small and too deep for my little kids.

kids enjoyed the ability to be at the mall within 5mins

plenty of room for the kids to play in the room and comfortable

my kids didn't have enough time to cover all rides

kids enjoyed the pool

look for it and kept complaining about the huge mess that was left having 2 toddlers and 2 kids in a room

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

us switched to the hotel across the street from the great wolf lodge so we could be close to our kids and

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both

the kids can t wait to go back and stay when it is warmer to get out and enjoy the basketball court

my kids always love there

pool was a good temperature for the kids

with kids, this is so incredibly helpful

pool was nice, but was designed for adults. no shallow area for younger kids.

i loved the old school feel of the place, and would recommend it to anyone with kids

we went down for a late night swim/sit 30 minutes before the pool closed and there was 10+ kids doing canon

kids liked the breakfast

loved the ability to get a drum at the restaurant and was able to bring to the room so easy with kids

there's also a kids' meal menu for dinners

i feel like for an all you can eat buffet, kids should have a lower price

had room service and the gentleman who brought food was very friendly

the manager reimbursed us for a cab from the airport because the free shuttle was running late

very clean. comfortable beds. friendly, efficient staff. timely shuttle service as promised.

on shuttle took 2 hr after landing to get picked up

good value shuttle to airport

few cooking pans in kitchen

shuttle to airport

the pool

kids had fun at the pool

everything was clean, breakfast was good, and the pool is nothing fancy, but nice for kids

because of maintenance and cleaning which i understand needs done, but it was a bummer for the kids

when the mall does not open until 11 the kids only wanted to swim however the pool was closed until 10

the kids enjoyed the pool.

the pool area was safe clean and a great place for the kids to hang while i went to work

covid-19 brown bag breakfast, no pool

pool was generous and clean - nothing special

convenient location to the airport with shuttle and stay & park available

i only received room service on alternate days

difficult to manage with kids-parents like the hot tub and kids like the pool

location was perfect with the shuttle to the airport for my early morning flight

the breakfast was the bomb !!!! awesome!!

pool closed

helpful and nice staff, shuttle to airport, good location,

lots of kids running around

unsupervised kids being a menace

was a group of parents with not-so-well-behaved kids running around the entire outdoor dining area

no kids menu, which was disappointing

kids had to sleep on the floor one night

love the complimentary wine and snack for my kids

the kids running around. the overnight staff was unfriendly

room layout for traveling with kids

kids loved it

my kids loved the elevators

our late supper (fantastic food and the bar is super fun with all sorts of board games, etc for kids and adults

kids playing foosball in the bar was very loud.

kids toys were in shower

my family with 2 kids stood their very anxious and concerned over the mix up

great for kids too

kids loved the starbucks in house

not for family with kids, double size bed, too small.

the pool was also overrun but rude kids

the kids enjoyed the swimming pool

didn't get a crib like we asked and one of our kids had to sleep on the floor

pool area was very hot and hard to stay in to watch kids swimming for long

the adjoining room were suitable with family and kids

happened to be staying at this location for 7 days total and i was traveling with kids

kids enjoy the breakfast with different varieties

but these kids were unsupervised and not told to be respectful of other people

we came with kids and teens and the room was spacious enough for everyone

kids and myself especially loved the pool area for some good swim time before heading home

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

too many kids in the pool but it is a family hotel so it is to be expected.

pool was smaller than pictured. but kids still enjoyed it

loud tv & radio, jumping on bed, kids running, baby crying, parents yelling, dog barking in the hall being

especially the front desk woman who had her kids at work with her stuffed in the room across the hall from me

traveled with 2 kids and requested a roll away bed for our room and after having to walk down to the lobby

quiet - it is a business hotel and i never saw or heard any kids

and stains all over pull out couch, window dropped when it rained, and a leaky bar sink so my kids couldn t

there was a lot of kids in the pool so we're never able to use it.

kids all wondered how we could afford such a nice hotel

the pool was great fun for my kids

oregin n breakfast you guys can eat together n enjoy seeing the smile on your kids face when they use a waffle

the pool was down the 3 kids want to go swim

and we was able to bring our kids and they can be loud and nobody ever came to our door

spring break drew in a lot of kids. would have been nice to have 1 hour of adult swim.

i didnt swim but sat in the pool room while my kids swam

awesome location, good about kids. comfortable bed, clean room. nice pool area!

nice pool and hot tub. would have liked if the pool opened earlier. my kids are early risers.

i don't eat breakfast but it's nice for my kids

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for

kids loved it

my kids loved the pool and the hot tub

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it

people drinking alcohol in the pool while kids were swimming

traveled with our kids/grandkids from winnipeg for a hockey tournament

the pool area was clean and the kids enjoyed the hot tub too

the pool hours were till 11pm and we got in late but could still send the kids to the

disappointed no smoothies on the weekends. kids were very disappointed

the uniqueness was fabulous! comfy beds, fun for kids.

pool was big, the kids loved it

the kids were disappointed about this as we were looking forward to swimming

was no one s fault, but the first night of our stay there were games for the kids and after that, they were

the beds were comfortable, and the wife and kids loved the toiletries

on our last day there, one of my kids got sick

hotel was priced well for what we wanted. it has a great pool that the kids loved.

also wish pbs kids was an option on tv

group included adults, kids, and a dog, and all were pleased with the hotel

there were also too many young kids in the hot

were kids everywhere

pool for kids

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

nothing for kids to eat

no breakfast included

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

like the bar in lobby a lot

location! like being next to the southdale mall. like the pool and hot tub

clean. good location. free parking

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked expecting

real bad service staff was rude it really made me feel uncomfortable treated my kids really rude

to have a nice pool, but the pool heater was broken, and much too cold for even my little kids to swim

i could hear the kids running and screaming and it sounded like a herd of buffalo

loved having our own kitchenette especially travelling with kids

the kids got up early so they were able to swim that morning before checkout

was by e-mail, they said we will have breakfast at 8am never happen, that was a bummer, my kids didn't like it

we were unsure of parking. we were not advised in advance of parking options.

parking a little ways away.

parking was a bit far, but they were very accommodating and it really wasn't an issue

finally, the location of the available parking was not disclosed until after check-in

in lot in winter storm supposedly there was valet but i only saw two kids talking never offers to valet

had an amazing time but the room was smoky smell and they had kids in the hot tub that says 14+

cost of movies for the kids and no regular tv. pool was bit small.

bed little hard view of parking lot was not good very noisy in hallway kids yelling hard to rest

called security because there were kids playing in the corridor and slamming doors until way after 3am

and they were pushing each other into the pool, running around and it was intimadating to other kids in the pool

having the breakfast ready to go and lots of tasty options, which was especially great with young kids

breakfast was great! my kids had a lot of fun!

rooms are large to fit 2 adults and 2 kids

only complaint could be noise level of kids running the halls very late in the night.

pool as well for kids

noisy- wall are thin. kids ran up and down hallways all night

the pool is nice, but it s very very very small and very loud even with two kids in the pool.

that's just me, the kids loved it though

quiet and comfortable bed. nice breakfast.