kids running and shouting at 7:30 in the morning - not the fault of the hotel - selfish,

updated, the hot taps were scorching (made running a bath very quick) but could be dangerous if kids were to

was very comfortable extra blanket and pillows available in room free wifi room was quiet and comfortable with

breakfast nice and hot. also great choices of food. car parking

there are a lot of parking lots in courtyard belonging to the hotel

kids bed

friendly banter with the staff and kids, very nice

had two kids with me who really didn t like the sofa bed, it was not appropriate as a bed however minus

also, my kids loved the superheros breakfast theme and the party packs

room was good but the sofa bed for the kids wasnt very comfortable

tv has netflix (you need your own account) so great if you have kids with you

everything excellent from rooms to very friendly staff, especially bar guy with beard.

the hotel was situated in a lovely quiet part of the country with plenty of parking space even when the conference

lounge bar area was a letdown, no music or entertainment felt a little strange

opening times of the spa on mondays could have been open for at least a few hours more

no cocktails - because there was no cocktail bar person

don't like the change in decor of the bar

very pleasant, comfortable stay. half board package was good value. easy parking.

ample car parking facilities

were so friendly from reception to bar to restaurant

wedding was being held so kids were screaming and running up and down halls at midnight

would love a swimming pool or playroom for kids.

and my fiance away for a night with no kids but hotel forget to mention they had two weddings on and our room

bathroom was dated. no facilities for kids.

plenty of space in superior family room for me and 3 kids, beds comfy

pool and hot tub were a big hit with the kids. good location as i have a relative nearby.

we shared the kitchenette with the room next door

breakfast was brilliant. nice clean rooms very quiet and ample parking.

we had a lovely room/ suite with its own small kitchen area too, so all the facilities we needed and it gave

poor wifi, flaky owner

car parking on site

no wifi rooms need upgrading

parking on site

car parking close to reception area

very nice hotel staff were lovely we asked for early check in and got it

time coming with kids and disappointed

spa only 9-10 for kids makes it tight to fit in breakfast and a swim

little to do for kids, could be longer hours for children in swimming pool

forward to having a few drinks and relaxing in the bar after dinner a night away without the kids not that we

nice area beside the river, spa looked amazing could not use it as we have stayed in a lodge with kids

was very close to reception and kids were running outside the room and shouting didn t get to sleep till late

guests running up and down the halls with small kids screaming at 1am

nothing was done abt my complaint at 3 30 am of the noise in the few rooms beside us shouting kids crying and

party also in the hotel, lots of kids very noisey

we had 2 triple rooms 1 for us and 1 for the kids

liked the little guest kitchen facilities - handy for families with kids

kids had a lovely time

i will definitely be using this venue again, it was perfect for my work trip and had fast wifi but i would

the only downside was the wifi, but that is a luxury as everything else amazing.

beautiful country home, lovely room, great parking great breakfast and a charming host jim

room was double booked had to move rooms on second night and use a fold out bed for 1 of the kids

parking is why i originally stayed hotel was beautiful inside love when you got to the room and

clean, had free parking, the restaurant was good, staff was so friendly

something organic on the room service menu would have been nice.

was big and comfortable, free bottled water and crisps in the room, a free drinks voucher for the bar on arrival

helped us with early check in and recommended pubs/restaurants

internet speed was really slow even when connected to the wifi

could have more bar seating

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

loved the room size and the bar in the hotel

treated there were a lot of people looking for the late bar, but were hurry to their rooms like kids the singers

we needed another night, kids did not want to go home and the lady

travelled solo with my 2 small kids and the staff couldn't do more for us and were absolutely amazing

close to collins park with new playground facilities for kids

the restaurant waitresses were particularly great with catering for the kids

great location, staff.. love the continental help yourself breakfast

and coffee etc for the whole of our stay could have been a problem but we were able to access the laundry room

the staff were amazing, nothing too much bother. the breakfast was also brilliant.

they provide breakfast in the kitchen for each floor’s clients

nice, clean accommodation. everything as described. continental breakfast. helpful staff

stayed in a room with my 3 kids

room was next to a very busy pub, it was quite noisy as was the building, doors slamming and kids running in

was no information pack given or in the room with things like the wifi password or things to do around belfast

very poor wifi television signal none existent

great location, quiet, comfy bed, early check in

ve never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain

nice to be able to get a triple room for our kids

when they learned our kids were upset that the w5 museum was closed, they gave them a box of chocolates and

negative was kids had to leave bar at 9

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

living space and kitchen amenities were also added benefits to store milk or snacks etc for the kids

the large loft had everything you need and even added a little magic to the kids stay

maybe kids would have fun having such a bed but not adults

highly recommend it to families travelling with kids

loft room so much fun for kids

she is such an amazing staff member, lots of help & recommendations for myself & the kids

no room service for the evening time to get the kids some supper. staff not very helpful.

dinner menu and also wouldn t do kids portions of spud dinners and not much on the menu the breakfast was fab

was hit and miss, no ability to cast from device which would have been good when travelling with kids

i stayed there with my two kids

there was a lot of noise in the hallways, with kids, i know how kids are but when you pay for a nice hotel it

staff were friendly and helpful and the bar did great cocktails

the breakfast was amazing and the whole hotel is clean perfectly situated for the city

breakfast was nice but staff could have been a little more attentive, we waited a good 10 mins

bar food was lovely and recommended cocktails excellent

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

we had been looking forward to a ly in as we had no kids with us on our trip

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

g nutella to the selection of sauces for the pancakes for kids

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

it was going to be too late to use it due to travel arrangements after checkout to pick up our kids

gym is small and compact but well stocked and worth a visit

booking dinner at berts jazz bar, arranging a twin room for my friend and i and to booking the spa over the

i definitely recommend getting breakfast to the room

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

very good and kids got free breakfast and family given adjoining rooms.

the kids loved the complimentary treats from the onsite starbucks

lady who served us lunch was really good with the kids, not only mine but another little girl who was running

we have 2 kids and they were both running around while we were checking in and out and it really made us feel

also kids eat free with an adults

rooms were comfortable for the 4 of us (2 adults 2 kids), and breakfast was very good

breakfast area very small and dangerous when kids were running in and out as i was carrying hot

there is also an area for kids with all sort of games

with kids, the lifts needed you room card scanned first before it would take you up, felt secure

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

all while dragging two small kids around and baggage

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

friendly and understood the situation, they offered to help bring bags to the room and help with kids

yet it was not working as the wifi was

hotel room, location & staff were excellent with kids at breakfast

a kids room/play area

the room was very comfy and the kids loved the buffet breakfast

with kids asleep in our room we did not want to call down on phone

which isn't always the case with small kids

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn

long and short of it is if u have kids or just want sleep don t stay here

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and

breakfast had a good selection of hot and cold food

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

minus the kids

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

saturday night wouldn t be ideal for those with young kids

excellent location and room service options.

great choice of bars with a stunning rooftop bar and garden area

not really aimed at young kids.

nothing great for kids apart from cereal

had meal i m restaurant food was ok few things they didn have and not a great kids menu

book two rooms both had single rooms that would just fit kids not big enough for adult

we loved it and will be back with the kids and friends

the games downstairs were a bonus with the kids

the leisure areas great for families with kids but also had areas to chill out

kids loved the football table

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

breakfast was good, nice range of foods to suite everyone topped off with the complimentary

the pool table was good fun with the kids

maybe try adding pancakes to breakfast menu, for kids and adults

beds and all the kids slept like logs

i look forward to returning with my kids

breakfast was amazing kids had a great time making toast lots of things to choose from and very fresh

pool monitoring kids

tvs not great no kids channels

kids were made feel so welcome and given a special voucher for milk and cookies at reception by the

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

rooms ok for 2 adults and 2 kids

not kids friendly

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

wifi was virtually non-existent

restaurant and bar staff very attentive

location,free wifi,lift

no elevators we could see so not good for anyone with mobility impairments or if traveling with kids/buggies

lovely shower, had smart tv for the kids, bed was incredibly comfortable and, most of all, the staff were an

we did eventually get in but un necessary stress and with a couple of kids in the group i was very worried

after we checked out, the kids and i went for breakfast in a cafe just down the street

very accomodating with kids

with 4 kids and always looking for something in car or to go out

noise from room next door, kids and adults

the beer garden is beautiful and relaxing and there's shops just next to hotel and chipper for kids that don't

my kids loved it

breakfast did not have many options available, especially for kids

noisy kids we presume jumping off beds and stomping on the floor

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were

they had a ghost hunt for the kids which was brilliant

breakfast was nice until kids were up without their parents and coughing into the hot plates

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

location , privacy and setting ideal for travelling with kids as it allowed us great freedom to come and go as

would be really handy for families with young kids or longer term stays that could make use of the kitchen and

we stayed in the apartments as we had 3 kids with us

didn t overcharge for breakfast for the 3 kids

day before cereal for kids to be brought to room at 7

78 for breakfast with three kids was excessive

entering hotel with luggage via the bar & shouting by kids who'd got into basement toilets but it was the

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

the bar is phenomenal with the beautiful tree

also the bar and the restaurant are just so beautiful and great food/drinks

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

location was good. kids coupon for a treat was very popular.

kids corner for breakfast i feel should be on wach day instead of bank holidays ect i come with my

would have preferred of the chef refused completely instead of serving us kids size portions and cold food

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

area is close to the university so there was some late night noise from kids coming home after an evening at

kids were very noisy next door and across the hall running in and out of rooms for a few hours,

had asked for early check in which was arranged and made my trip easier since we had been travelling since 4am

they also had laundry service

spotlessly clean. lovely breakfast. good parking. staff were very helpful

other residents very noisy kids shouting banging doors

it was easy to find. kids love the place.

the house was very good for the whole group. adults and kids. we felt like at home.

the breakfast is simple but tasty and totally free; my kids appreciated the orange juice, fruit and mini

great location. staff excellent. very spacious. able to check in at 3.30pm. wifi excellent.

lack of transparency with their breakfast charges for kids and adults

liked the lovely person at the reception, he was very friendly with my teenage kids as well and it was super

i like access to i e at all times. i did get ice but only after the bar opens.

stay was exceptional, staff very friendly, room very clean, tv, wifi, hairdryer, tea/coffee, spacious wardrobe

lost part of my laundry through their

good choice of breakfast

automatic front doors stayed open making the reception and bar areas cold

staff were helpful and the bar had a great

room service burgers were almost inedible.

wifi connection is quite poor. breakfast is too expensive.

have suited better if nearer centre of town but location quite and peaceful if you had young kids

bit on the pricey side if you take into account kids where free, it was the weekend so i suppose that contributed

best hotel bed i ever slept in and the choice in breakfast was

breakfast choices were excellent and served with a smile

parking on site was handy and also location to belfast for work was handy

came here with me three kids age three and under and loved my experience here

they let a kids smoke and drink in the smoking area and also let non residents in after 12

this is, as the kids say, a bad look

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids

room was to small for 2 adults and 2 kids

very affordable place in belfast with kids

that spoke to us that was doing breakfast was very nice as she was chatting to my partner and my kids

wife and i and two kids stayed last night

staff was very helpful and the room is good for a family with 2 kids

free parking on the street

street parking is free

is great - near titanic museum and docks, free off-street parking is a great bonus

location was great and free parking and triple room.

early check in wasn't an issue

we loved that most of guests were with kids, that made family friendly atmosphere

family friendly and having the kids play room ideal

good size of pool and kids could use it at anytime so this was a great

please loved it food delicious and kids loved the pool definitely be back soon

so clean and the swimming pool is brilliant for the kids

my kids was looking for juice and couldn't find it ,after another couple said its was in a fridge

traveled with my two kids

the wifi didn't work

wifi was super fast, shower was excellent

breakfast was very good with good number of options to choose from

not allot of breakfast options for kids

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

very busy with kids and drunk wedding guests

location, breakfast ,bed

had room service and the food was excellent, delivered hot and really quickly

kids running around at 2am knocking on residnets doors

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr

the kids had what they wanted and everything was presented beautifully

was fantastic ate there for the two nights of our stay and couldn t fault anything kids loved it too staff

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

the little bar at the end of the street was great craic and the harbour views are stunning

beautiful hotel with great food and bar with live entertainment ud83dudc4c

breakfast service on our first morning was also disappointing

parking is limited and you are on the main road in carnlough so rooms facing into the village will

room was very spacious and beautifully furnished. food very good - breakfast and evening meal.

our room had a beautiful free standing bath with a view and my kids adored the 4 poster bed which was extremely

the kids enjoyed the novelty of the four poster bed and old school charm

it turned out to be a fixed smalluish plate of overcooked food with no choice given, even for the kids

kids would prefer better wifi coverage. we generally prefer firm beds.

the owner cooked me an excellent chicken dinner and kept me company in the kitchen with a regularly topped up

also family rooms should be kept away because two kids were closing the door every minute and they were very

open curtains to let the light really flood in as the curtains were so opaque and the school kids were walking

easy to find and plenty parking

family - very accomodating when my son rang and asked for an early check in for very personal

loads of parking

have done with a tv in adults part of the room not just in kids area but wasnt a problem

personal service, breakfast,

parking and knowledgeable about sights and walks in the area

excellent breakfast, great parking, and in a lovely location

very comfortable and luxurious. good breakfast