Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
they have three very spacious swimming pools, great for both kids and adults
big territory and some areas are closed for access, no kids facilities ( kids club,
to the private beach 24hrs access to pool till 12 pm very safe exelent to park your vihicle right location beach
not suitable for all, but great moment - the staff did our laundry really nicely just against tipping - the
gym had no water or towels, rooms were old and outdated, wait staff made many errors and were slow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
room service could be better and maybe an umbrella to cover the sun in the private pool.
the water in the pool was cold.
bell boys cleaned our car, efficient restaurant service, got our room early (11:00am) and had a late check out
water of the pool is cold
breakfast was great. the people from the staff were truly amazing, really the nicest.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
biggest asset is the beach which is perfect for kids since it is not very deep so small kids can enjoy being
view, which was outlined in the reservation) also they came up with an extra charge for one of my kids which
many places for the kids to have fun, as well as fun activities all day long
kids pool vicente at bar hugo at pool
adult pool/bar was full of kids with even some kids sitting at the bar
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
my husband and i ended up staying again with my mom and kids a few days later in two rooms of a shared pool
the restaurant needs to have a kids menu
out of 4 times of ordering room service, for 2 they took sooo long to arrive we literally had to cancel the
the food at the restaurant was delicious and then there s a bar near the top of the complex to view the
the food is fantastic, and you can enjoy a delicious meal through room service while taking in the ocean breeze
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the breakfast was very good - much better than i expected
pool, breakfast
can improve the breakfast options
near elevator were noisy and pool was overcrowded on the weekend
towels for the pool are really old, they should change them
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
facilities closed, pool areas closed, reception staff not very friendly
the restaurant la chula to crowed and had to wait more than 20 minutes to seat for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
the pool was great with the kids.
wifi out of service most of the time
everything. top facilities for the price. amazing pool and fantastic staff
would be nice if there were towels available at the pool bar
the pool was beautiful, clean and refreshing
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
wifi in the rooms and very bad in designated areas like lobby where it was supposed to work
except a wifi. completely not working
the public is very popular and the employees do not take care that people are humanly clean, the pool looks
really dirty pool
parking - need 4x4 to get in / out check out - no one had a clue at 8am whet to do despite their
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
as pictures show, kids club always closed, check in was supposed to be at 4, arrived at 3 and got a room until
the doors in the room, like paper, you hear your neighbors as he snores, or the kids are playing
i wouldn't recommend this hotel if you have kids who need milk or cold water to drink
need a little more variety for kids that are picky for breakfast
i also had 2 family members who live in acapulco drop off my kids at the hotel since i was unable to at the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
and my kids ordered room service and got sick with their food other than that the location is ok it s
the balcony in the room was very dangerous for small kids
was the beach there were to many stairs to go down by the beach especially parents with young kids and strollers
another thing i didnt like, kids and older people not using outfit for swimming at the pool
nice and polite service everywhere,pool,bar and check in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
room service the food is good
it has a restaurant and small outdoor pool with sun deck and bar service
i would recommend this hotel for short stays or also for longer stays if you have a car (outdoor parking is
everything great and hotel had a shuttle bus too beach every day
good pool
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
great place, beds were comfy, super clean, great pool, staff were very helpful.
it was modern and comfortable with a lovely terrace and a nice pool.
the pool is great
and the staff did nothing about it - maintenance issues with dozens of tiles falling off the pool and either
the walls are quite thin, so you can hear a lot of what's happening in the next door rooms and pool area if
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
my kids and i love their food and pool and also the beautiful view
was in construction and there were sharp screws free (also not ideal for a hotel with lots of kids)
2 pools are adults only and a large one for kids
pools for the kids are also a really nice plus
was terribly noisy all day long (maybe because it was new year) with kids making racket in the hallway at 6 o
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
area, one appeared to be dirty all the time the one that is beach front small swimming pool for kids
was so crowded and there was not one staff supervising the pool, people playing rough hurting kids, throwing
pools are pretty big perfect for kids only 3 feet
we were on the 24 floor and my 5 month old was very fussy so i had to take my kids soaking wet back to room
made that there is often one big wave what made it difficult for entering the sea (especially for kids) and
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
specially if you are traveling with kids, i cannot recommend enough
kids pool with rusted screws
the kids club is basic
pool bar and bartenders
no wifi at rooms, they say they have but not really
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
hotel had bad wifi and even bad service for phones , very bad service in the rooms
the pool accessibility and the attention from the cleaning staff.
asked for coca cola at the lobby bar and received a pepsi
the wifi in your room doesn't even get you through a zoom call and the terrace where everyone pointed
the food was very good, at all the times. the staff in the bar and restaurants were very kind.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
had a group of guesses making a lot of noise past the curfew hours (10pm) in the swimming pool
and unstable wifi, dirty pools, mexicans listening to music till late in the pools, a bad position
free pools and tagada, big rooms and a kitchen. warm water, i guess, and a minimarket inside.
pools had excessive chlorine in them, my girlfriend's hair turned green, she had chrome attached to
not all kitchen equipment were in the room, for example knifes, pan etc
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the hotel was also making me pay the kids as adults just because they werent listed in the booking but the
hotel has the most beautiful ocean view and great pool facilities, especially the natural ocean pool
i really enjoyed the three swimming pools and the large terrace overlooking the bay at the upper pool
breakfast was good! and the view was beautiful!
the seawater pool with it's fishes was a mainattraction for us
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids everywhere, dogs everywhere
nice staff, super friendly towards young kids, excellent food, very nice pools, great rooms
the pools for kids
i also liked the game room for kids
first, i made a reservation for 5 adults and 3 kids, but for some reason the 3 kids were not stated in the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking staff.
the hotel has a nice swimming pool
the pool
clean, comfortable rooms. nice breakfast.
a lot proprieties but the hotel was in perfect condition i felt save and my family loves the breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib