salad from room service

this made it more apparent that the small bar and even the generously sized, multi-level restaurant could use

tried to get room service and got no response

room service could use some improvements in consistency and customer experience

wifi not working; etc

wifi did not work in the room

than charging me in pesos, charged me for breakfast when it should have been included, terrible wifi, and noisy

comfortable. great breakfast. close to centro and everything

location, walking distance to old centro, free parking nearby for hotel in old town is a definite++++, room was

great wifi signal, super

location,parking, ambience,restaurant

i also asked for a late check out on my fourth day (had an evening flight)

room service orders where only possible in spanish

i did not eat breakfast there but i did have dinner and the chef is very talented

wifi was very poor

great location a short walk from the historic city center. valet parking.

parking lot is 4 blocks away on a very steep street.

friendly atmosphere and great location. nice breakfast, and also i liked the parking facility

out on the ceiling, coffee supplies were low, one robe for two people, same for slippers, no bar in the hotel

the gym is sma l

nice hotel with parking in the centro historico

perfectly located, private parking, helpful staff... overall an outstanding experience!

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to

location, the bar area, very comfortable beds

bathroom needs to be updated. gym needs to be updated with current devices.

the hotel bar makes the best margarita i have ever had

the room service was amazing and easy to order.

breakfast was great, bed was super comfortable

wifi does not work very well so plan ahead with guides

location, location! great parking. helpful front desk.

had difficulties connecting to the wifi

the bar had an enjoyable smooth jazz band playing in the evening and the bartender served me some

the gym equipment was a bit old and damaged

it was clean, but we had issues with hot water and wifi (both of which were quickly resolved

the parking was confusing but very convenient

we stayed in a villa, very spacious 2 king-size beds, a sofa, small kitchen with a table with four chairs, 4ft

the parking not too good

kids loved the playground and pool

i only choose this hotel for the pool, to entertain my kids

facilities are very nice, the inside pool is very convenient

beautiful hotel. loved the swimming pool and gardens. zacatecas is beautiful

pool was very cold but after all it was great