Booking Options
Free Internet, Kid Friendly, On-Site Childcare
bad a/c and wifi location quite far from everything
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the interior and all of its details, clean rooms, perfect outdoors and pool
staff attention, breakfast quality, qty and variety
lovely pool and grounds
we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked
from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there's a drugstore next to the hotel entrance; a small convince store (oxxo) and a kids playground nearby ,
it was a family with kids and i did not sleep well because of it
parking lot is small and it looks like is used by people who are not guests from the hotel or users
the gym equipment could be better. the air condition was not working so it got really hot.
offer a gym but the existing one is not equiped, the cleaning is not good, i was locked out twice because
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
there was a bus load of high school kids taking up three floors of the hotel just running around, screaming,
very poor to no wifi connection in the rooms.
plenty of parking
place to stay, breakfast was good, friendly service, good parking, nice bed and extra good pillows, comfortable
property very clean, comfortable beds and bedding, nice breakfast buffett, quiet location.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast perfect and the small pool area was very cosy
the parking was around the corner, and while not large, i could always park my rental car there for the
pool is still fresh beside the super hot weather which is nice in the afternoon when you need to
the pool refreshing
the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
is a little run-down and it gets quite loud in the morning when kids are running around
it was quiet, with great parking and very
did not have breakfast. location was close to many eating establishments.
loved watching the parrots in the trees from my balcony, plenty of hot water for shower, decent breakfast
pool area was wonderful and our room was spacious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
so we went to the walmart next door and bought an air mattress for one of the kids
and my kids were really uncomfortable
wifi was sketchy
the wifi to work a little better in the rooms. had to be close to the door in order to get wifi
bigger parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
only got 2 towels we were told because the kids stay free because of age, they got no towels
all: lack of cleanliness, outdated everything, lack of wifi.
a plus for the hotel is a pretty good gym
wifi, no response from the lobby nor the manager, horrible view, and they did not clean the room
we did not understand why the hotel did not let us use the massive parking lot, largely free, and clearly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
parking is one block behind but with no access to the hotel so we had to walk with suitcases in the
the pool and gym are quite small so you have to pick your moment
shower head didn't work properly, gym is almost nonexistent and no water in the rooms
we were offered a place to store cold items in the kitchen
didn't seem to do an evening meal apart from room service, but gave great recommendations for eating out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time
i called room service, no answer
swimming pool is excellent
open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.
we travelled with 2 little ones and they had a blast at the swimming pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
location, big rooms, quiet, and perfect pool for kids and families
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
you could hear people dragging the pool chairs around, kids yelling, etc
you could hear people dragging the pool chairs around, kids yelling, etc
temperature of the pool was too warm
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
location, parking, friendlyness of staff
very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your
missing music & bar service in the pool
we enjoyed the room, the gym and the pool. those extra facilities are a nice perks we enjoyed.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
with 2 little kids that was such a terrible experience
it was noisy kids running up and down the corridors all night
good wifi, nice pool, big rooms, good shower and good location.
clean, quiet ,attractive pool/lobby
was not provided in rooms,and room service was only available when restaurant was open
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wonderful. great fun for the kids. lovely place. very comfortable suites.
could have better gluten free breakfast options- otherwise the breakfast was very good!
we thought expensive especially as breakfast not
coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo
breakfast has very limited options. pool needs cleaning.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids really enjoyed the swimming pool
there is no sunshine at the pool, otherwise it is perfect
beautiful lobby , bar , restaurant choice pool hallways
the gymnasium is really ridiculous
only that the pet fee was really high if you were staying for an extended period of time.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
could have been slightly cleaner but the kids didnt mind
were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for kids)
super comfy beds, as well as pool and gym (in case needed) great deal
had everything we needed, great gym equipment for my son and a lovely pool and little garden for me
there is a gym but it only consists of a few machines
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool was out of commission the last day and there were a lot of kids running around playing
was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.
the location and free breakfast
there was loud music coming from a bar next door
outdoor common area with pool was well used by us
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had no problem reaching the center on foot with the kids, in the heat - no problem
we had an early check in and mariela was wonderful in helping us.
must have been a mix up, because we requested a packed breakfast since we had to leave by 6 am and would have
was perfect the breakfast was delicious and the waiter was very attentive to anything that we
themed rooms with wall art in every room, great location, parking available, good wifi.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
loved its elegance, the lush park below our window, the internal patio and tropical swimming pool and the entire
breakfast packs and towel pack for going on tour early the next morning (complimentary)
needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant
the pool, which is reserved for hotel guests, gives a welcome break after exploring merida
raul, the owner, noe, the manager, abraham, the bartender were all so friendly, helpful and welcoming
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the kids wanted an english speaking tv station
the roof pool was amazing for the kids to release some steam
the staff is friendly, a swimming pool is nice mainly for the kids
great place for kids! rooms were nice
kids in the pool were jumping in with
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
stayed with 2 kids in the hot summer and really liked the hotel
there was a noisy family with kids who didn t seem to have inside voices, and the parents were very lax about
location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very
was, overall it felt like interrogation to find out basic things (breakfast time, wi-if password, room service
it has a bar and restaurant attached with lovely staff and good food