were kids outside playing (by our window) until 1am we complained and nothing was done

the whirlpool was broken

have to request room service

great parking

very clean, and close to the airport. they provide free shuttle service to the airport.

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

the hotel bar has bartenders that don't know how to mix drinks. ugh.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

too many kids being over served and causing chaos

while you re there, be sure to grab a drink in the lobby bar and then head to the rooftop terrace for a

i recognize this is a pet friendly hotel, but that should not exempt them from city ordinances that say animals

no room service

restaurant and room service are great. corner room is huge.

similarly our trash was not emptied during our stay (2 adults + 2 kids) so we just piled it up in the corner

my reservation was clearly for my husband, two kids and i

and kids weee running around the halls yelling across the center

the kids really loved the elevator

the kids running around all day and night in the hallways