thin walls- able to hear doors shutting from other rooms nearby and down the hall, loudly hear kids and adults

for a family with kids, this was not very convenient pushing a stroller around

sauna, wet steam room, lane pool, two hot tubs & a squash court

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

there was no slippers or disposable bags for our laundry

we came back from heritage classic to be told kids not allowed after 9pm

it was for a night away from the kids and the check in process was seamless and the rooms very

if you have kids along, there is no swimming pool, so make a note

any way, the room was not for family with kids

stayed in a pet-friendly room-- some of the furniture needs replacing

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly

felt very personable, loved that they put a a little dessert for my kids birthday

i would suggest that they can put kids area or play area.

prepped the room with a tray of appetizers, flutes for bubbly, rose petals and even towel swans on the bed

room service was expensive for what was recieved (barria

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

were expecting a pool for our kids

one night kids kept use up to midnight

the gym was new and good equipment

good gym, awesome staff.

but thats what my kids loves to eat

the high speed internet couldn't hold two kids playing roblox

would be nice to have a few more muffins and cookie options for the kids

paid for parking and was told i couldn't park in the lot, kids running up and down the hallways at 6 am and

area within 5 mins of walking in to check in, one was masterbating on the ground in front of the kids

love the room , specially if you have kids. bed was comfy and internet fast,

big rooms and quiet. relaxed properly. wifi was awesome. kids loved it.

there is no fruits on the breakfast for kids

i stayed with my kids one night i have to book a different hotel for the rest of the trip

kids wasn't happy at all

my kids were totally impressed with their breakfast choices and with how nice the breakfast / lounge

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

once as i was putting kids to bed and the other at 6 am

was a bonus to have the lovely breakfast included especially when traveling

wifi was not simple to navigate to free option. some colleagues mistakenly paid money.

kids are complaining no drinks to offer only water

for milk taken for kids were extra charged which could have been avoided as their consumption on the breakfast

with my hubby and 2 grandkids

kids running down the hallway

very convient and breakfast was amazing for the kids

we took our kids swimming at the water park, and went to the casino after

convenience for us no need to drive far and my kids enjoying the store coz the hotel was inside the mall awesome

access to wem without having to wear winter clothes or take taxis; and kids could easily go back to room if they

various recreational facilities are inside the mall. very convenient! kids had great fun!

the kids had a great time

with trash (this obviously was not the fault of the hotel and they did their best to manage the kids)

eating at the restaurant downstairs and have a couple drinks, but there were kids running everywhere, some wet

) and the food was amazing for both adults and kids

very kids friendly and amazing breakfast. staff was the best

pool makes my kids had irritated skin and eyes.