group of school kids left to run around making a noise. not good for guests

pool overcrowded at times and needs someone to oversee

was no room service

modern bedroom with everything you required including wifi and aircon

wifi was pretty terrible

i ended up taking a taxi after walking a little bit with kids

my kids were in other rooms which were ok

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

the bar staff fantastic and the desrts we ordered to eat in the bar were exceptional and well priced

the paid coffee at the bar ( 2 euros ) was good;however, the free coffee they serve with the breakfast option

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

very good breakfast

just a small choice for breakfast.

excellent location, great staff. very clean. feels luxurious. nice breakfast

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafes close by

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

poor wifi.

the size of the room and wifi were ok.

slow wifi

room service staff was also very polite and helpful

the wifi was really bad

wifi could be better

wifi didn't work for us at all which was very frustrating

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

the situation of the suite was excellent -- two bedrooms, so kids had their own space

good wifi

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

wifi was a bit hit and miss. rooms a bit dark.

wifi barely worked - there wasn't enough shower gel

wifi not bad but could not upload photos to facebook

location and good wifi

basic bedroooms with fresh towels wifi

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the bar was fantastic with the best sangria we had in all of our spanish travel

spa and facilities closed. the room was too obscure

the restaurant and bar areas were also designed with flare and originality

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

laundry charge was very high.

are completely no wifi signals in my room at all which is very disappointed

hotel is very conveniently placed, close to the cathedral, shops and bars

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

it would have been nice if there was a pool. the kids were asking for one.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

the only con is that wifi is extremely unstable.

room, really well equipped and with rooftop bar with views to the alhambra

the wifi was pretty spotty (i

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

staff was very nice, they give us bigger room since we had kids with us

great location , the duplex room is enjoyable, kids love it , the room is clean too

had a family room, with a mezzanine upstairs for the kids, which they loved

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

beautiful breakfast area and wonderful afternoon tea

poor value, small bathroom, no room service, incredibly loud rooms have zero sound proofing

not recommended for families with young kids

wifi did not work the first few minutes when i arrived, but later was

4) the wifi is free with great speed and connectivity

location, near the major bar & dining area as well as the alhambra

room service every day

location in the very center of the city. fast wifi. very good price on booking.

were there for business and we really needed the wifi working

excellent location. comfortable beds. free efficient wifi

that did not have laundry service

shower was good with plenty of hot water and the wifi worked well

hotel is clearly not accessible to people with disabilities or kids in pushchairs

spiral staircase upstairs room for kids

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

also good wifi

air con very good, wifi excellent

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi worked well, great location, ac was cold, staff super helpful

could not get wifi except for a little while at start made life very difficult

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

would have liked a proper bar and didn t detract from a good

breakfast is very good. and they're so kindly.

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

breakfast was great

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

hotel,friendly staff, perfect location and the best breakfast i've ever had

good breakfest, excellent service from all staff!! good room service

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

i wish the gym had free weights :)

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

did a late check out to 5pm which was no bother

good to have a safe and also had some laundry done

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wifi was working well

wish that i had found the hotel bar earlier than i did