my children like the bunk bed and special book for kids. the location is very good.

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

we did not want one but had a conjoined room where it was clear there were kids through the door

there were also a group of college kids at breakfast on the first day

location was great, the staff were friendly and the room size for 2 adults and two kids was great

the room i d booked in first place which was changed on second night also despite request, kids room was far

traveled with my husband, 3 kids and 2 parents

the beds weed a bit uncomfortable, fine for the kids.

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

a bit dated tv and wifi ...

complimentary breakfast not included & had to pay for it.

breakfast was well cooked with a wide range

the breakfast

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the kids loved the breakfast (a bargain

was really bad - kids complaintes a lot

the hot water, water pressure and wifi are more than adequate

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

wifi worked well too

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

gym was tiny and dark, not a place you actually want to spend time

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was

fountains flowing outside and in side . pool warmer .spa jets all working

location, facilities, roof top pool, view into bull ring

it was friendly and very comfortable, with a spa onsite which we did not have time to use

we couldn t get in it as it was packed with kids

we then went to room and the keys didn t work, it was a bit exhausting with two kids and a long journey

pool area full off 20 something s drinking, not suitable for kids

roof top terrace with small pool which was enjoyed by the kids

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

we stayed in the room with the spa tub, which was awesome

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the

the wifi connection was always good

had only 2 choices of cereal for tge kids but rest of the food was ok

kids crying next room no shampoo and body gel

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast buffet was reasonable

wifi is a lie, fail to connect on both devices

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

excellent wifi

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

the roof terrace bar is a must to visit

it had a tv and wifi

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi worked well, great location, ac was cold, staff super helpful

could not get wifi except for a little while at start made life very difficult

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi was a no-go for any video call.

room had a bath right inside the room, so kids have to watch you shower naked

the kids had a separate area up some spiral stairs. i liked that they had their own space.

the kids loved the family room

with no separation between king size bed and twin beds so parents could not stay awake without kids

breakfast was very good value and plenty of choice

no bar but not a big issue.

wifi was very patchy on the third floor

near tapas bar and in heart of el centro.

wifi spotty

there was no closet with doors in my room, just a bar with hangers.

noise of kids running, loud conversations made it uninviting

first they gave me corner room on the second floor and wifi was not working

were great though) - the room was quite small for 3 people - would have been ideal for 2 people - room service

very helpful staff, very comfortable room and bed, great breakfast- freshly cooked eggs to your taste- lovely

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

room service touches

the wifi was also down the entire time

no swimming pool

room service breakfast was good

only downside was the service at the outdoor bar was very slow

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

nice suite for kids

we had a family room for 4 people and kids got their own

kids loved it

staff was very nice, they give us bigger room since we had kids with us

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

i wish the gym had free weights :)

there were really loud noises coming from further down, maybe a kitchen, the fitness room

room was on the roof top bar side so a bit loud. suggest a street side room

were there for business and we really needed the wifi working

wifi and breakfast was also okay

that did not have laundry service

wifi was a bit spotty but we were in the top floor.

location in the very center of the city. fast wifi. very good price on booking.

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

hotel is very conveniently placed, close to the cathedral, shops and bars

the bar staff are very friendly and so are the reception staff who do everything they can to help us

room service

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

kids playing basketball or soccer until very late midnight or later

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

the only con is that wifi is extremely unstable.

location excellent staff excellent spa fabulous

no problems with wifi

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

there is a self service laundry behind the hotel, how convenient

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

everything top quality and old world character, very spanish

beautiful breakfast area and wonderful afternoon tea

great location, superb breakfast, very clean and detail oriented staff

we enjoyed the breakfast and walking to many sites near by

the breakfast was delicious and the location was perfect for walking to the alhambra

breakfast room was very cramped - food selection was good but the tight, crowded space with

would have liked a proper bar and didn t detract from a good

the breakfast buffet was average

not recommended for families with young kids

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

regrettably the hotel does not have a clients bar or lunch and dinner dining.

location, staff and wifi

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

hotel is clearly not accessible to people with disabilities or kids in pushchairs

when rowdy kids camped under our window the cigarette smoke permeated the room.

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

spiral staircase upstairs room for kids

didn t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

perfect location. walking distance to everything. great view. friendly staff. great with kids.

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

we had some laundry done and that was the most expensive one

the wifi not strong enough

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

couldn't get room service at 21:30 although we were told it was open until 22:00

great restaurant and bar area

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

wifi not bad but could not upload photos to facebook

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

basic bedroooms with fresh towels wifi

wifi barely worked - there wasn't enough shower gel

location and good wifi

the kids were too cold to swim

swimingpool inside should do or play area for kids.. outside pool was closed

the water in the pool was too cold, especially for kids.

this was the highest price and the worst of all, confirmed by all family members including kids

kids lived the pool

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

kitchen was set up with microwave, refrigerator, plates, etc

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

wifi is

wifi didn't work for us at all which was very frustrating

wifi could be better

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

room service staff was also very polite and helpful

was super espacious and comfortable, and it had a shower and a bath tub which was ideal for the kids

no indoor swimming pool. no kids corner.

i loved the parking service, kids loved the roof top pool

the hallway carpet on the side of my kids bedroom should be changed

my kids loved this hotel so much - my 6 year old called it a 10 out of 10

nice bar downstairs

the size of the room and wifi were ok.

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

mini bar was empty and no menu for room service was available

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel

no bar in hotel

no bar etc but i knew

did not have wifi - only dislike

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning