i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

it is actually a big bath full of kids

adjacent room was very noisy and we didn t have are own kids next to us

the pool was not great and crowded with a bunch of kids making exercise impossible.

the kids got cold fast and could not really enjoy the pool

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

were requested for immediately going out of the building, it was really scary time with the kids, till the

they made us feel so special (especially the kids) with extra amenities and treatment

the gym was also excellent well-equipped and one of the highlights of the hotel

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the cocktail bar became part of my daily routine

no restaurant breakfast, had to order room service

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

the pool and hot tub were great and the kids loved them

works really well, very friendly staff, a pool that was very pleasantly not too busy to bring the kids to early

excellent service, particularly from the butler. enjoyed the gym and spa. the

facilities and room information access via wifi only

the spa and pool were stunning

room service cooking soup that warmed my stomach

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

this hotel due to advertised pool (stayed with young kids) and high ratings

made things with 2 kids a lot easier

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow the sauna was not working

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

no restaurant but a bar. those with their kids may need a family friendly restaurant.

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can t

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

noisy college kids on frat convention were morons - but hotel room and staff were great

corner room with connecting doors to another room where there were loud kids, so you can hear everything

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

would love to be able to stay again next time possible with kids

door staff was very friendly with the kids

also we used the spa services which were convenient

the quality of room service food

spa was terrific. room service very good. staff throughout the hotel were outstanding.

room service not good restaurant affiliated to hotel gave me poor service

wifi connection not included in the rate of the room is really not acceptable!

fun for kids

s beautiful to look at, the reception staff is exemplary, it s pet friendly for our dog and the location is

to many extra fees. charging for wifi room was extremely musty.

paid wifi

location and beautiful building. gym was wonderful.

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

bathroom & snack provided with the afternoon drink would of been great perk for the kids

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

secure wifi with a password would have been helpful for work pusposes.

room service and meals available via room service was/were excellent

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

and friendly staff even friendly to kids

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

our room has very large which was great with two teenage kids

late check out

they hava a bar in the lobby area and you can also order food, this was nice if you didn t want to leave the

location, cafe downstairs seemed very popular (our local kids said so too)

however with a partner or kids, we definitely could not have fit in one room

breakfast and the bar were real nice........bartender chris ..great guy

free breakfast

breakfast was ok