and kids weee running around the halls yelling across the center

worst part: 3 families booked 2 beds but got king rooms instead (they had kids)

thing i didnt like were the pilllows, they got flat as soon as u laid on them and of course my kids were sad

the kids running around all day and night in the hallways

similarly our trash was not emptied during our stay (2 adults + 2 kids) so we just piled it up in the corner

too many kids being over served and causing chaos

restaurant room service trays let in hall way to long

pool was under construction and could not be used

the bed was very comfortable and the fireplace in the room made the room more cozy

restaurant and room service are great. corner room is huge.

bar closed 15 minutes early sat night, rudely sending customers away

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the fitness room was very small

wish the bar stayed open past midnight on a saturday night

the hotel bar has bartenders that don't know how to mix drinks. ugh.

were kids outside playing (by our window) until 1am we complained and nothing was done

service - rose is the sweetest i remembered her from my first visit last year well equipped gym ; great outdoor

how small the pool was

check in person did not give us the right shuttle times.

close to airport - friendly staff - nice rooms - clean - free parking - great value