the cocktails at the beach bar were disappointing

i found the bar price s very expensive, compared to other venues

beach bar is painfully under staffed and booking a table for dinner is essential

tea & coffee facilities were not up to our expectations (in the bedroom) we wish the restaurant bar served us

access to bar and restaurant was only after 19:00hrs as it s independent to the hotel

wifi wasn t working

the rooms on the ground floor have only a window on the court where laundry room and where staff go out for a

there is a kitchen equipped with everything a family needs

no ambiance in the bar , like small

outside area and pool. secure parking. quirky room!

the bar is well stocked, and the charcuterie and cheese boards are delicious

the spa pool is a pleasure but it's a pity you have to book the steam room the day before.

no mini bar or fridge in our room. no kettle to make a cup of tea

lots of kids running through the back garden in front of everyone's rooms

i told the front desk that isn t fair since check out is 11am so the kids got to enjoy basically 10 minutes

pool and sun terrace for guests only, and 5 mins to ocean and to nearby supermarket, bakery and

booked the last two week in august, the first week was busy but the second week the bar and restaurant closed

pool the restaurant when not a buffet evening quiet rooms short walk to beach good restaurant when

kids permitted in all pools

but in the meantime the hotel stopped offering a kids club (which was excellent), something we were not aware

have loved more choice of food in the bar as we had the sharing boards on the two days we were there and they

but the outdoor pool is nice (shame about the privacy black stones around the pool)

no laundry service due to covid, understood but not evident till we asked

even if the room wasn t ready upon arrival, they kindly offered to let us use the spa facilities to change

staff and breakfast was excellent, and location great as near la baule and beachfront

good location. nice breakfast. friendly staff.

breakfast adequate

spa top

great spa facilities and very friendly personnel

spa access is not included in the price... unlike expected/underlied in the presentation sheet

paint on the walls in the spa room and bathroom in some places is deformed due to high humidity

can't comment on spa facilities as didn't use them

location few minutes walk to the beach, shops and restaurants, safe parking off the street

also very good price for kids menu ( and v good

also very good price for kids menu ( and v good

first evening had to approach bar staff at the bar to order pre dinner drinks

restaurant was not open, and the staff appeared to be struggling - with lack of staff in the bar in the evening

the local artisan beer in the bar is very nice and unusual

the staff could be nicer, especially with kids.

good location, secure parking, comfortable and clean. staff very hospitable and helpful.

and clean, lovely staff and secure parking for our motorcycles

love the location, the staff and car parking. definitely returning guests!! see you in aug.

lovely modern bedroom and bathroom great location excellent parking

the pool, the spa, the pool shop. our room . we love la baule and always stay at this hotel.,

the bar and bar staff excellent

breakfast and dinner excellent

hotel, bar and restaurant staff

staff in the spa and the fact you couldn't just use the jet spa without booking.

room service is disappointing: we stayed 2 nights and they forgot to pick up our request twice and

helpful staff, great breakfast in lovely dining room with sea views

breakfast too crowded

excellent restaurant each evening and a very good breakfast with a lot of choice

excellent breakfast and dinner. very good hotel with capable and friendly personnel

- room service food was delicious and fast

the location on the beach, the quietness of the place, the kids club

made a special fuss of the kids, hats, sunglasses, special chocolates for bed time

beach and pool

loved its closeness to the sea. lived the outside pool being open.

good public rooms, the pool was pleasant and the staff superb. check in was simple and rapid