the food is fantastic; the pool, spa, rooms, gym all fantastic

spa

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

the service on the breakfast was very easy

bar and lounge was a zoo at 4:30

something for everyone-kids and adults

the indoor swimming pool is smaller than the one on the picture. the pool is for kids.

i understaff the hotel is understaffed but we had to wait an extra long time with little kids

i think it would be good to expand the pool as it is a big draw for families with kids

my kids and i were happy to see hot cocoa packets at the coffee/tea bar, too

i stayed with my 2 grown kids and husband and the room was a good size

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since

the room was small for a 2 adults and 2 kids

no service for the logage, very hard when you have 2 little kids

it was a horrible experience after having travelled a long time with 2 kids

former (south and northeast) philadelphia resident making a brief visit to town with kids

the breakfast is good but lacking selections for kids- they did have cereal

we had to all go downstairs and then go back up because i couldn t leave my kids

i also heard kids running in the hall way

the water - the shower products were in very flimsy pump bottles that were difficult to use - my kids were in

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

the quiet time for a date weekend away from the kids

room service food quality completely sucked. food was stale and petrified.

all of the staff we dealt with from valet to front desk to bar tenders were super friendly

for early check in because it was our 30th wedding anniversary and the room was excellent the bar team was on

kids loved the pool and location was great - could walk to almost all the sites to see in the city

unknowingly picked a very busy weekend so there were kids everywhere

too many screaming kids at the pool

room & likely to be crowded depending on when you visit, small and again, pretty overpriced - kids played a few

need to without even going outside of the building which works especially well if traveling with kids, not

my kids thinking it was a pool on the 5th due to the advertised signs in the hotel

the facility was filled with loud kids

the kids in the room next to me were extremely loud even after multiple

when i decided to take my kids, staff told me it was shutdown for

, spa etc

we had to wait 3 hours before the kids bed (sofa) was made

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great

there was no room service and the restaurant was not open for take out. no spa services either.

staff was there but they were sow slow we had to wait to be ask for the breakfast 29 min and after an other 20

gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

stayed at sofitel for our first getaway from the kids

sofa bed was extremely uncomfortable for our kids, it was clearly quite old and worn and the springs could be

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

our kids love the park and it's convenient getting to shopping, dining and

amazing location, nice having a bar and a kitchen right there

i am telling all my friends and family to stay there when they come to philly, clean, love the kitchen had

could have had coffee and tea makings in the suite's otherwise well equipped kitchen

i asked for a robe multiple times, but never got it, and there really wasn't too much room service options

they have a huge treasure chest for kids to pick out toys when you walk in

the spa is also spectacular

a lovely hotel with large suites, with added bonus of a swimming pool & spa

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and

and did not provide up with a room with 2 queens (we were a family traveling with kids) and a city view

so my 3 kids and i use only one bed

was so much more spacious than i expected which was a real delight since we had our two teenage kids with us

breakfast at the restaurant was the same for both days but the first day it was 8

for us having to witnesses the confrontation and went above and beyond by offering us credits for room service

the rooms was clean and the pool was as well and my kids had fun

lack of on premise parking. open shower/no tub. no bumpers for the kids

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

worked well for us visiting our kids and grandkids

the pool was nice but should be heated (just my opinion) and a jacuzzi would have been nice