no bar or restaurant

they were able to accommodate an early check in. however it was an additional fee.

no room service.

no room service, no pool, and limited restaurant access.

where no laundry facilities or in room coffee makers at the hotel

told by an employee i couldn't drink a canned beer in outside area by pool, even though college kids were drinking

i liked that the hotel was so close to downtown and very accommodating to me and my kids

kids loved it and did we

is a must for anyone other than kids with issues with noise

it s was bit of a pain to get my kids logged onto school virtually

gym needs a refresh

ordered room service breakfast and it was excellent

though the regular restaurant and bar were under construction, the hotel staff created a wonderful atmosphere

in progress of capitol grill and oak bar limited dining options and social gathering

we also got laundry service and could not be happier with how lovely our laundry came back

plenty of elevators. pool was nice for kids.

very disappointed for what i paid considering we had to walk forever in freezing cold with 2 kids carrying

great for kids

family friendly, only restaurant didn t have tables suitable for kids to sit at

too busy with college age kids running about in and out the building and on the landings of the rooms

we had kids partying in the room next to us all night

got my kids all excited and then there was no adjoining room

something we would see at our kids college, like the big painted number telling us what floor we are on

walking distance to the hustle of broadway, breakfast of the kids and pool

kids were up at 6 am screaming and running down the halls

minutes late; in addition, they said they would text when the room was ready, which they did not bar menu pricing

poor room service process in room dining was poor

non-alcoholic beverages at lobby bar were half pours

i would've like that the pool to be heated or indoor to be able to use it even during winter

beautiful. nice bar and restaurant.

we got a call from the manager saying they noticed we came with two small kids and wanted to give us a murphy

me and my wife wanted to be woken up while being out of town , we would of stayed home with are kids

room was a little small for 2 adults and 2 kids

it is not a place i'd take with small children not bc they aren't kid friendly but bc kids want pools and

bell men remain awesome! early check in accommodated new look - new music venue

room service

i ordered room service and it never showed up, so i gave up

bit more attention to coffee bar in the a m

i did not use the gym or pool for lack of

needs to be a slightly better outside facility for pet owners

it was inconvenient but not that big of a deal, if i had kids with me i would've been annoyed

not comfortable for two adults maybe for kids

literally across the street from vanderbilt university so perfect if you are visiting your kids at vandy

restaurant seem to be understaff long wait for food breakfast

generally the hotel was on the expensive side, given that breakfast was not included