the breakfast was a bit lackluster. not many options.

the breakfast was included and it was terrific with lots of hot and cold choices

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room

breakfast and bar food is good.

the breakfast buffet is extraordinary.

hotel, especially fabulous with kids

loved the swimming pool; though cold, kids enjoyed it

was beautiful and the indoor swimming pool on a rainy day was perfect for us with two young kids

no rules for the kids

pool area is very boring for kids

as a family with three kids that would have been 50 euros

the room for two adults and two kids wasn t huge, but the way the children's beds were arranged was an

quiet place, perfect to relax and safe to swim for the kids

had more adult only feel in the space as set up wasn t for kids

we were lucky some kids left right after we arrived

kids sit down while i check us in

night check in was possible and easy (i arrived around 1am with kids)

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

breakfast really good, kids loved making their own pancakes ud83dude04

a kids friendly

the tv didn't work for the 2 rooms we had with the kids.for 5 star very poor

bar staff there seemed a little overwhelmed as it seemed he was the only one working and it was

also bad intermittent wifi coverage in my room (8th floor) no receipt on checkout (had to call later to get

the lobby bar closed too early

clean, comfortable, great breakfast, awesome location…reception gave goody bags to the kids when checked-in,

ideal for family with kids that won't need to push prams up and down hills

pool was great for the kids, and the room was ideal.

i missed fun stuff for kids

i was with my two kids and they where comfortable in their beds, the room was comfy with good temperature

hotel should have better with dogs, they are not dog friendly hotel for kids neither, i been in hotels 5 stars

kids are scared of heights and did not enjoy the glass elevators, once they were working

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

truly outstanding hospitality: warm, attentive, flexible, and genuinely caring, especially with kids

wifi was very slow

kids had a pull out couch that was not very stable

hotel attracts many families with kids, so this could be a major problem, if you want to have a quiet hotel and

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

kids loved the tv in the bedroom mirror

and she made an art packet for our toddler and recommended her sister hotel for the pool for the kids but we

complimentary water and refreshments in the bar fridge as well as a portuguese wine to enjoy at my leisure and

and she made an art packet for our toddler and recommended her sister hotel for the pool for the kids but we

kids loved the tv in the bedroom mirror

45pm it was now 10pm and the kids was hungry, no answer from the room service at all

free breakfast is a plus if you have kids

was facing open skies so we could see the plane take off or coming in to land, great to keep the kids occupied

they have a great breakfast for only €10 for adults and €5 for kids

some of the electrical plugs are coming out and that is dangerous for people that goes with kids, need to make

there is a complimentary mini bar with soft drinks, juice, water and a beer which was replenished each day

breakfast and very helpful personel

friendly staff and great breakfast

beautiful halls and rooms, a lot of tiny perfect details, staff is easygoing and very helpful, breakfast is

the kitchen utensils could be better quality, isolation in rooms is very bad and not much space for

tv not working for the entire stay 2) wifi was not working for most of our stay

check-in, almost no wifi in our room, no fridge, no extra table, and breakfast got no refilling at 10

wifi wasn't always

wifi didn’t stretch to the room and there was no mention or breakfast on arrival which we thought

tv and wifi were not working

staff were very friendly especially the breakfast and bar staff

advisable to arrive with own car due to lack of parking nearby and lots of traffic; although the staff was

parking was free, and the location was great as in the middle of the old town but v quiet too

free private parking available although limited number of spaces

was beautiful, the hotel was stunning, the food and staff were wonderful, my mom and i loved the spa and each

well equipped kitchen

great kitchen area

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

the kitchen was fully equipped and beautifully installed

the laundry service was also expensive

maybe breakfast could be more viable

the breakfast was delicious and varied, with plenty of options to choose from

the women in the bar recommended a delicious, well priced red wine that i fell in love with

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

is no bar as such, more like a self-service dining area which could do with a bit more life

no mini bar at the room.

please have a laundry service. i had to wash my clothes in the shower booth.

the view from the balcony was also nice and the bar upstairs had a beautiful view (in the evening it gets cold

room service even though it was advertised

wifi is strong

and from the breakfast place (top floor) is superb, the staff is friendly and speaks english, wifi works flawlessly

the wifi was good enough for netflix

wifi was useless

would have liked room service to bring me tea in my room

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

apartment was huge - large eat-in kitchen as well as a dining table in the living room, and two bathrooms

fully equipped kitchen

kitchen was well proportioned and lots of big windows so natural light

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

lovely room, nice breakfast, and a bar

on site cafe and bar were both convenient and delicious

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis

the aircon in the bar area didn’t seem very cool

it may be not very suitable for families with small kids, but i would recommend it anyway

wifi did disappear one evening for a few hours.

hotel in a beautiful part of lisbon with spectacular river views, warm staff, and a delicious breakfast on the

comfortable bed, modern furniture, fast wifi

good breakfast

decent size and amenities, shared bathrooms were clean, tv had some english speaking programmes, wifi was good

narrow room but with the table and kitchenette it works out well

we used the well-equipped kitchen for some meals

access to the kitchen was a plus

super comfortable we had no problem sleeping (we also had big days of sightseeing) - service a+ - wifi was good

a big group of kids , 16 to 18 y/o arrived late at night, after midnight and there so loud for over an hour

place seems worn down, needs renovation. wifi was very slow, basically unusable.

laundry is across the street, lidl supermarket is up the road, tram number 28 stop is one block

great localization, comfortable room, private parking

parking garage a bit tight so be careful.

our kids were in a different room which was a bit nicer

no room service, which i like to have the option of, but not a problem!

the service is excellent, and all the bar staff are exceptional

they do not offer laundry service and no iron/board in room (too

room service breakfast

kids were excited to come to cr7 as it’s a brand of ronaldo but i guess the hotel is only cashing

rooms for kids who love football very special, decorations amazing

no pool for the kids

not kids friendly

central location contemporary bedrooms excellent wifi friendly and helpful staff

breakfast buffet was poor.the neighborhood where is hotel situated is not suitable for kids.

no room service

wifi could be a bit better as i could not get full signal in my room.

wasn't a big problem, but the mini bar was empty, and i wish there were options to eat at the hotel by night

breakfast baked goods could have been fresher.

quite harmless though but i wouldn't bring my kids to this hotel because of that

my only gripe was poor wifi.

had a bar fridge which was handy and great pressure in the shower

we did not try the bar as it looked more like a cupboard than a proper hotel bar

the wifi in our room was not working properly.

in some rooms windows could only be swing open and it's not safe for kids.

so close to restaurants and wine bar right outside the door and gorgeous italian too

location was fantastic, great breakfast too

also, the laundry service was nice to have but our t-shirts came back a little smaller and we still paid for

the breakfast is delicious, fruits are very fresh

the wifi is

the wifi is too slow most of the time (took me 7-10 minutes to watch a 3 minute video on 1080p)

the rooms are comfortable and spotless, and have television and wifi

decent wifi in the room

did not have access to laundry facilities or a clothesline on the property

so you can imagine the floor mat is completely soaked and it would be very dangerous for young kids and senior

gym was very basic

clean and functional, good location. helpful and sweet staff. no issues with wifi

was good, only thing is my room was located at the corner and i could not connect to its wifi

if a hotel is rated 4 star, room service should be standard

family room was ideal for a family with 2 little kids

the kids had a separate room but we were connected by a small entrance area behind locked doors

the family suite configuration worked so well for our family of 4 with young kids

breakfast was adequate but could have been better

they have upgraded our room to a better one free of charge with excellent daily room service

family, specifically both my kids loved the 3 bed room

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

the washrooms, in particular are very very small which probably only kids would be comfortable with

the facilities were not explained nor taken through breakfast times,wifi etc

great location, nice staff, good wifi comfortable rooms

had very irresponsible couple with two young kids who let the kids play outside our room in the hallway and

our family got two rooms next to each other one for the kids and one for the parents

amazing, our rooms had everything we needed and were amazing, breakfast was delicious and in a beautiful room

i had the swimming pool to myself and could have stayed all day

, hotel is exceptionally well positioned dead central ,staff always available , nice pool and gym great hotel

kids were placed on 5th floor

spa is only on payment and the gym is very small; i didn’t try the bar e/o restaurant so i cannot

pedro behind the bar was very friendly

clean spacious modern nice spa and treatments friendly staff

breakfast and dinner were ok, not much value for money.

they had a little kid box with kids shampoo and soap which was a great touch

more small tables for breakfast. perched on a bar stool is not compatible with my short stature.

room service came every day and gave us clean towels

we didn't like they had room service for dinner

good location. room was big and had a big shower. comfortable bed, nice tv and good wifi.

the family room was large and had two separate beds for kids

the room was super cute for four, but the bigger bed was separated by a 1/2 wall so kids felt like they had

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there

was small for 1 adult + 2 kids

there was a family with screaming kids that started running in the hallway at 8am.