Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
a lot to do with a family with kids
clean rooms, has a kids pool with slides, they had sea food for dinner and lunch.
clean rooms, has a kids pool with slides, they had sea food for dinner and lunch.
took about six calls to order room service and another 5 calls to get a hold of the restaurant.
wifi was terrible
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
only complaint was the room next to ours there was a young family with kids that were pretty noisy
was a really nice place for a morning walk, morning coffee and it was a great place for the kids to enjoy
due to covid you had to reserve the pool. hard to find a tuk-tuk or taxi in this area.
toilet stinks, the swimming pool was full of bugs, i booked for breakfast included and at the end wasn't it
design, gardens and understated but good swimming pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground,
my mother in law goes to the jacuzzi with one of my kids
the bars of the monkey bar in the kids area are loose and kids can fall
their attitude really was great, always trying to make us comfortable, very patients with little kids
some people brought in kids to play and that was annoying that the staff did not ask them to monitor and leave
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
water the whole stay and i asked several times and they did not fix it, the weather was cold my kids could not
the gardens, the kids loved the pool, the area outside each room was lovely to sit in
so i found it hard to understand why they put people with a very young and loud (we understand kids don t like
we especially enjoyed relaxing by the pool after a sunny day
the time for the pool is to short
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the breakfast was fantastic
the adjacent porta hotel antigua is open for a beautiful and free buffet breakfast each day
) my daughter and i had breakfast on the rooftop terrace each morning (wonderful views of the volcano and the
the breakfast is included and it was delicious - served in the rooftop restaurant which is beautiful -
building and rooms, super well styled and comfortable, amazing breakfast (menu vs just tipico), staff was all
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
convenient location, lots of small areas to sit down and chat, great breakfast too
facilities breakfast, percy amazing employee would arrange and take care of everything
a swimming pool would have been nice
it was great being able to use the pool at their sister hotel too
it didn't have a pool - however we were aware and we didn't mind.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
reasonable laundry service too
a few items on the breakfast menu (tamales/pupusas) where only available for an extra fee.
the breakfast was also excellent
breakfast included is a big plus
the breakfast menu is superb
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
however, we had 2 kids, 1 fully grown and one teenager to be
the room was spacious & i found the wifi to be strong enough for streaming
the laundry is located under the stairs, so there is always a pleasant and fresh smell in the common
clean, beautiful atmosphere, good breakfast, quiet, friendly staff, good cable tv, good internet
laundry service just around the corner as well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
activities for the kids
beautiful garden and play area for kids too
large kids playground
when we arrived the bedroom they gave us only had one bed for two adults and 2 kids so they changed us, and
personnel are friendly and courteous, miss blanca already knows my kids and she's is vere kind to them and always
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
spa was reasonably priced (we went twice)
wifi was problematic
the whole place seems like a spa (and smells heavenly)
the 'presidential' suite is no larger than a deluxe room and adjacent to the laundry room
the hotel and spa are beautiful
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
wifi works in the room
limited facilities like no spa or pool, bathroom could have been a bit more spacious
the facility offer pool, and doesn't have
bed, dog friendly, use of pool and sauna at sister hotel nearby
made it seem like there was a pool, but pool is at another location 3 blocks away
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
noisy no wifi bad bed
the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just
great location. lovely staff. laundry was done very well.
nice staff, kitchen, and communal seating area. wifi worked well. clean linens.
we also loved the breakfast in the mornings, cooked fresh as you come to the kitchen - scrambled eggs, refried
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
noisy, with people and kids partying late .
lots of noise with guests coming and going and kids playing outside the room in the early morning
pet friendly
all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc
one extra point for the fast and good laundry service(60 quetzal) for a huge bag
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
after the upgrade, wifi is not stable enough for videoconferencing
also they charge 40q a lb for laundry which was literally outrageous
the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very
the cable and wifi were free and rather reliable
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
many sitting areas inside and outside as well as kitchen and dining areas for use
facility had kitchen & terrace you could use and could use pool at sister property
the laundry service is high recommendable
they have laundry service
laundry service was reasonable price
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
with 1-2 people it s okay, but add two kids and our room looked like chaos all the time
not provide much (no extra toilet paper, no tissue, no shower cap, no body wash and only one tiny bar of soap
they helped us out with an early check in since their check in time collided with a wedding ceremony we where
loved the spa tub
the spa bath was lovely and exactly what we needed for quick recovery
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the
also, the parking spot provided is only in the cabin
this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the
for the price of the cabin i wish the hotel would have accommodated parking for you in the city.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
were a lot of people with kids
wifi in the rooms does not work, breakfast is not too extensive but a nice bite.
wifi is very good, there is a fan in a room, breakfast is exceptional and the hotel is very
my only complaint is the weak wifi. bring a sim card if you need to work...
the laundry service was efficient and fairly priced
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
there is a bar next door and you are in the party until they close around midnight
wifi worked quite well :)
poor wifi
working wifi
15 - a dingy room at the very back, noise from the laundry next to it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we can use also the kitchen for quick lunch
friendly staff, great location, great breakfast
as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or
the breakfast was delicious
perfect location and lovely breakfast. clean and comfortable bedrooms.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the pool was clean and my kids enjoyed it very much
the staff was great, hotel was clean, room was nice, and the kids loved the
loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool
the pool is absolute highlight, specially when traveling with kids
very nice volcano view and the garden was beautiful my kids enjoyed the pool
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
very noisy kids running around screaming until after midnight
internet in my room didn t work, i had to stand by the door to catch wifi
wifi poor in room. outside good.
wifi signal in the last room at the end of the corridor (room 23 if i remember well)
great wifi