my kids were totally impressed with their breakfast choices and with how nice the breakfast / lounge

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

once as i was putting kids to bed and the other at 6 am

breakfast offered a wide choice of items and was very tasty

the breakfast was a little

i would suggest that they can put kids area or play area.

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly

felt very personable, loved that they put a a little dessert for my kids birthday

the staff treated us with respect , from the valet, front desk to the room service.

the bar area food was terrible would have been great to have breakfast included

were expecting a pool for our kids

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

one night kids kept use up to midnight

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

for a family with kids, this was not very convenient pushing a stroller around

thin walls- able to hear doors shutting from other rooms nearby and down the hall, loudly hear kids and adults

lots of delivery fees & gratuity added to the room service charge - but

breakfast bar for guests residing on the seventh floor was superb

the room service staff rushed my order because i travelled all day

any way, the room was not for family with kids

it was for a night away from the kids and the check in process was seamless and the rooms very

we came back from heritage classic to be told kids not allowed after 9pm

if you have kids along, there is no swimming pool, so make a note

asked for an early check in and was told it would be $50 for the housekeeping staff’s efforts

kids had to sleep on floor and no extra bedding was provided

the high speed internet couldn't hold two kids playing roblox

the kids enjoyed the pool

but thats what my kids loves to eat

we had 2 kids there competing in a sports event, and the kids had to be up early, so it really impacted

kids running down the hallway

for milk taken for kids were extra charged which could have been avoided as their consumption on the breakfast

kids wish there was a pool. then it would be perfect ud83eudd70

we could constantly hear the kids in the next room

very convient and breakfast was amazing for the kids

eating at the restaurant downstairs and have a couple drinks, but there were kids running everywhere, some wet

very kids friendly and amazing breakfast. staff was the best

) and the food was amazing for both adults and kids

pool makes my kids had irritated skin and eyes.

with trash (this obviously was not the fault of the hotel and they did their best to manage the kids)

i stayed with my kids one night i have to book a different hotel for the rest of the trip

there is no fruits on the breakfast for kids

love the room , specially if you have kids. bed was comfy and internet fast,

kids wasn't happy at all

door closed very quick and sensors are not detecting kids lobby has only 2 single

best place for the kids

it was in the mall and shop until u drop. kids had fun esterhazy water sliding and rides

access to wem without having to wear winter clothes or take taxis; and kids could easily go back to room if they

convenience for us no need to drive far and my kids enjoying the store coz the hotel was inside the mall awesome

space theme room was spotless and the kids enjoyed the room so much that they did not want to leave the room

kids didn't like the blankets lol

they probably need to add more activities for kids since they aren't allowed in the casino area

parking was an issue , not enough handicap parking and noted space were fill with vehicle that had

with all of the construction, taking place, handicap parking stalls are quite limited

stayed for the casino