was one front desk worker that was very rude to my kids

unfortunately that was disappointing as i travel with my kids and need two beds but definitely would've been

will be staying here again as it was close to our kids soccer field for their games

stayed with 3 kids, but they refused to put in an extra bed, although we booked 2 rooms

one night 15 kids in the parking lot back of the hotel at 2:00 am were playing music loudly in their cars,

too many kids in the jacuzzi so we could not go in. same with pool.

there is only pbs kids

staff was amazing and so friendly and the pool was great for kids

this had been in the online information because we were counting on the pool being open for our kids

kids particularly enjoyed square bathroom :-) the highlight of the stay was breakfast with

not have the breakfast the pool was busy on the saturday but on the sunday all the kids cleared out and so we

a group of 100 kids staying at the hotel, though the front desk clerk handled it very well!

we have 3 kids and it worked out perfectly

pool was loaded with kids that took up the whole pool, jacuzzi and tables all weekend

walls were a bit thin. noisy people next door. dogs barking and kids yelling after 1:00pm

a kitchen especially when traveling with kids, location, front desk staff was friendly and helpful

so to make our room less miserable we opted to cool the living room and the kids bedroom and leave the doors

wifi

breakfast: serving already peeled hard boiled eggs seems like health risk

great comfortable rooms with a great pool and kitchen

could have been cleaner, but i think all these issues are from the numerous kids sports teams staying during

the smores for the kids were great

lots and lots of kids in the pool also

it was so hot and the kids were everywhere but how is an adult going to relax at the pool without being able

i think if my kids weren t here with us these would of been ok

circular pool is super nice and fun for kids

the pool was heated and our kids didn t want to get out

hdmi ports locked out on tv , kids couldn t plug in their game console

the pool is beautiful with a wonderful bar and lunch menu

wifi and wifi instructions unclear. too bad it s an unsecured network too.

only indoor pool for kids use !

loved indoor pool, kids room, extra

totally not nice when you arrive late after a long flight with two kids

they had a kids playroom and activity room i was able to reserve just for my family

kids loved this hotel- there were fun places to hang out for kids, adults and families alike

in a room with a view of the inner courtyard and pool, beautiful by day and night

breakfast.

and pool area were great

breakfast had so many choices

the pool area was beautifully maintained and there was a lovely built in grill

the kids loved the waffles, the grown ups preferred the sausage and omlettes

great staff, pool and beds breakfast was great kids loved the waffles

our kids enjoyed the pool (which didn't smell like it was overly filled with chlorine, definite plus),

different choices for breakfast very good. excellent location.

came in for a family wedding nearby and needed early check in

and the jaccuzi was jam-packed with kids - including kids in diapers

the gym was closed and it was pretty dirty throughout the hotel.

room service food was delicious

room was right opposite the gym and the very near the lift

i love the pool area , double deck

i love that they had 2 king beds for me and my kids.

gym

clean, efficient in all ways, solid breakfast and coffee.!! friendly and relatable staff.

that covid 19 had me miss a great breakfast!!ud83dude2a

outside pool

the room was to quite, so big and comfy my kids loved

my id photo is a little dated (before i had my kids) and the staff member was very rude about the picture not

i did not appreciate the look that were given to my kids when we passed by them

i ask a extra 2towel cause i have 2kids with me i already told her i have kids with me to the cleaning lady on

kids running around and screaming.

was 10-30 minutes from malibu beaches which is why we initially booked here - guess what the kids loved the pool

beyond and specially when i bbq some meat and the distance of the beer from the barbecue and my kids and wife

didn t like that although i stated that i was traveling with 2kids i only had blankets on the king bed not

wasn t exciting options but helpful for my kids to have

good access to gym facilities and clean outdoor pool

would have been perfect but we had someone above us with kids that was not quiet

there was a family above who had kids that were stomping around the room until 11pm

would have been perfect but we had someone above us with kids that was not quiet

breakfast was excellent

family of 5 in 2 different rooms. perfect price and accommodations. we loved the mini kitchen.

the pool is lovely but not with tons of screaming kids on the weekend

it's more like a summer camp for kids and event place with some rooms/cabins added

not like how many kids were there

beautiful property, great amenities, spa is amazing!

location is good. gym and pools are good.

the location is the best and parking is free

close to freeways, the staff was very friendly, clean hotel, excellent parking lot, great coffee every morning

comfortable beds, quiet, convenient to shopping, dining, the freeway, loved the pool and jacuzzi, very clean

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

sofa bed mattress was not comfortable for kids

staff, beautiful rooms, beautiful landscape, shopping center close by, and complimentary breakfast

the kitchen was convenient and well equipped, and having a good-sized refrigerator was a big plus

it was a lovely stay, great toiletries. great rooms, loved the little kitchenette!

the rooms, lobby and canteen area including the breakfast were all great value for money.

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

kids in pool and hot tub

night the guests above me would not stop their kids from jumping up and down and screaming

elevators didn't work because of the works, third floor room with two little kids and a lot of luggages - very

the breakfast was great! good variety of options for adults and kids.

nice accomodation but this one is really not recommended specially if you are travelling with kids

carpets had burnt holes and stains all over, i didnt even want my kids walking around

the stairs leading to the second floor rm 210 has cracked step that could be dangerous for kids and older people

kids wanted to get in the pool asap, by the time the room was ready and kids changed into swim wear

the only reason i booked this room was so my kids could enjoy the pool and jacuzzi

i could hear the kids upstairs running back and forth

loved the staff and how helpful and nice they where my kids loved the breakfast and their beds

could have included more variety like danish, doughnuts or some cereal especially for kids

the king size bed was super comfortable, i stayed on the bed with my three kids

bathroom door looks modern but it didn't have a lock and with kids its not the best design for privacy

was great for the kids

wish the hotel was a little more kid/ family friendly had something just a little fun for kids

even with all the kids last night (our last night) we still slept great and weren't bothered by noise

small pool outside which kids played noisily in till 11pm

kids meal of kraft mac and cheese for ten dollars was literally some premade dried out boxed

i was with kids and there was nothing to do at the hotel except sleep

comfortable bed for us and bunks for the kids

the pool was nice to chill by, complimentary morning coffee & cold water was a nice touch

tv no wifi bugs everywhere 10 minute drive to malibu when i thought it was in town

the pics are not the same as in person of pool

shows had leaked all night, there was not hot water, and i kept hearing kids playing in the hallway

a double room with a living room suite with a sofa bed and it wasnt very dissapointing and my kids had online

swimming pool right outside lobby with huge windows where everyone can see you

laundry room needs quarters and they don t have a machine for change/change at the reception

comfy and breakfast

i reserved a king suite with bunkbed for my kids

i booked the hotel for my adult kids and paid for them but i was staying at the hotel i was at closet to my

pool was small but kids still liked it breakfast was pretty good staff pretty nice

was very clean and the beds were super comfortable and it was very helpful as we had two small kids

loved the bunk beds for the kids!

pool is cold, shaded, small and not great for kids.

if you are traveling with family and kids, this hotel is not for you,

walls are thin heard kids running around all night

was kids running up down hall way in middle of night people slamming doors, hardly slept at all

kids loved robot brings items to room

wifi constantly went out

when i was staying the kitchen was out of action but would love to go back when it s up and running

the bummer is the the bed is right up against the wall of the kitchen

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service

arrange surf lessons, private yoga on the beach, beach towel and board rentals, in-room massage, room service

have a great 3 days stay with kids, great service and location. highly recommended!

paper thin walls. heard both families especially kids early in morning.

staff noticed my kids loved the free baked cookies so they sent us a box to our room love you

the price per night would recommend families with kids on lower level floors

the room was excellent, the fireplace created a romantic atmosphere and the ocean view was

too many kids ud83eudd37ud83cudfff

breakfast too expensive for family with kids

crowded lob y , crazy christian kids running throughhallways, dirty

pool and hot tub for kids

due to covid no valet, no room service limited bar food overly priced for what was

in a room with 2 kids and 2 adults, we needed a little more cleaning than usual

stayed for 10 nights total at hilton woodland hills with our two kids, we were in the wonderful corner room in

i also forgot my kids san diego hat and they want $54 to ship to us

the restaurant at the hotel looked nice, didn t not go to it because i have two wild kids

our kids enjoyed they mini-store

my kids love it

kids were complaining about the blankets for the pullout couch were itchy

their rooms are comfy, the kids have a great place to sleep and you get breakfast with your stay

time there was a family with kids in the room above us and they were rather noisy making it difficult to fall

we did have kids skateboarding on the sidewalk outside the room, security did their best to stop it but, if

i expected a little more space on the living room part given it was a booking for 3 adults and 2 kids in our

the pool is more like a big tub and was usually filled with kids

breakfast is good and there are enough choices for the kids

kids really enjoyed their stay

walls are a little thin, i heard kids up and down the hallways but we were also right by the elevator

staff super friendly. rooms very comfortable, clean. wifi was great.

the room and bathroom were very nice and comfortable. the wifi also worked very well.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

kids liked the pool

bed we noticed one of the bed smelled like urine, we ended up switching rooms at 10:30 pm with 3 kids to another

no towels in the pool it was hard to get then in the front desk

located next door to a bar with loud pounding music. sleep was not an option.

tv was fabulous and breakfast was great every morning

great place to stay when visiting your kids attending csun.

room and breakfast

modern hotel with friendly staff, free parking, and a very good breakfast (there were different hot dishes every

the rooms has kitchen microwave exelent bath

there are kitchen staff which are perfect

the property is located on a very steep hill, which made parking difficult since there is limited parking in

home was quiet and clean, and the breakfast was wonderful

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

parking can be a challenge

very difficult to find parking is hard to access on an incline.

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta beauty,

put short stays in another area to avoid the discomfort of the noise, the yelling, screaming, kids running up

my kids walked around bair foot and their feet turned black from the carpets

felt safe, easy to park. the kids at the front desk were easy to work with.

we only stayed here because it was the only place online that allowed us to have our 6 kids in one room with

was quiet felt very safe and bed was very comfy, kids loved the giant tub and the private patio

clean, comfortable and friendly staff, extra parking, and continental breakfast.

original room was very small so we were moved, but carpet was dirty and there were spots on the duvet cover

the shower took a little getting used to, and breakfast was average at best.

tight parking lot

glass and invades personal privacy and causes embarrassment if you are traveling with family or kids

the staff ran away when they saw me and my kids. i had to search for help

disappointment as we'd partly chosen this hotel because we wanted to go swimming with our young kids

food / view from the 17th floor, but one of rhe room we took for kids was not cleaned for one day, towels not

any extra were high: tip-free restaurant with an additional 15 % discount: $250 for 2 adults, 2 kids

food was lovely in the restaurant and they were very child friendly great kids menu

checked ahead before booking on everything except the pet fee which is $250

food or bar, pool had no light safety issues, room had maintenance issues, no business center, wifi worked

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other

the restaurant room service as also very good

were 4 adults and 2 kids and at arrival, there were only 5 beds

my kids loved that they had their own room

a little wore but it was clean and served our purpose and a great price for the 3 adults and two kids

the kids were super impressed

with grandchildren so we were happy to have a private bedroom and the two twin beds for the kids

if not with kids we wouldn t care that much but families planning to stay there bear this risk in their mind

with food within walking distance, having a door code on the app also made me feel safe having my kids along

i travelled with 3 kids and the room we were given had bunk beds which they all loved.

young kids talking and slamming doors after midnight

bunk beds would work good for families with kids but for a couple we had to ask for a switch to a double bed

humid , dark rooms and no kids friendly visitors

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

the wifi could be better

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

room was comfortable and patio with fireplace and jacuzzi was very inviting and good place to have breakfast

no bath for small kids.

it's been on our list since my kids began college at ucla

no kids menu

inside ucla and very convenient for parents like me who accompany their kids move in to university s campus

no kids menu

my kids were exhausted and it was a little alien to us the neighbourhood so my kids were scared

the breakfast was also amazing

morning breakfast croissant was delicious

location, bed, crossaints, wifi, showers

was brilliantly ant and really made for a relaxing enviroment futher more the complimentary breakfast was chefs

ideal for people visiting kids at ucla

breakfast, laundry, location

nice little kitchenette area with sink, microwave and dining table with 2 chairs

loved the mini kitchen

also love free parking albeit spaces are tight

close to our kids

it's a good choice for adults or families with older kids who are able to appreciate the small, quiet atmosphere

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

we loved that this hotel is pet friendly and brought us a dog bed and food and water bowls for our little pup

close to our kids

the staff were great, especially with my kids.

very close to ucla, we were sending our kids to college and the hotel was right in the westwood neighborhood,

we were traveling with kids under 6 and after a long flight (6 hours) all we wanted was sleep

close to trader joes, target and pharmacy and a very good park for kids to play

we told it s not our rooms , for other guests , went down to reception, to be told that our kids will be on

the view also overlooked the pool which was a nice touch

friendly and prompt service, hip design, lovely pool area, walking distance to ucla.

room service was great.

the amenities made things so much easier and fun, stk, room service, the gym were a plus

there was no coffee available in the lobby and when i tried to order it with room service i was told i had to

there was a simple but good options for us with small kids

lots of kids which is out of the hotels control but can sometimes crowd places like the pool

were spacious, parking generous and away from the hustle & bustle of the main area of downtown ojai

there was additional parking which was good since we did have to park there

pretty great quiet location and lovely pool

our 2 kids slept great

room was next to the breakfast area, which was very noisy at 7am, you can hear kids running in the hallway

hotel is very clean, and loved that the lobby has kids games laid out for free

i m traveling alone with my two young kids and didn t feel very safe when i pulled up

comfortable beds, clean facility and rooms. breakfast was great. staff was friendly

around walking distance even a couple of farce if you like to drink or family places to take the kids and

it s not the hotels fault but the kids at 10:30 pm running around hotel screaming.

clean, had a frig and microwave and had a pool for the kids

in the room to store my milk and fruits but no microwave,, i did need it to heat up food for my kids

loved the heated pool! or shld i say my kids loved it! lol