the gym is great

that it had a full kitchen, loved the layout, lit closet, comfortable bed/bedding, liked that it has a bar

modern and clean hotel. staff was very helpful with my questions. i enjoyed breakfast very much.

breakfast was just ok

breakfast terrific

worked sometimes, no kids stations on the tv, they were out of almost everything for the breakfast and it all

many kids playing in the hallway and it echoed through the hall and was super loud and woke us up

the kids had a fun time swimming in the pool

i would also add that on our second night there we encountered quite a few baseball teams of kids around 10-1

my kids enjoyed the pool, the entire family enjoyed the breakfast provided

kids running on the hallways and i can hear from my room at night

with my fam, and my kids loved that we had an extra room where they could run and play that's separate from

other guests: kids running around late at night, knocking our door at night and in the morning

tons of kids running and shouting up until past 11 pm.

not that anything happened per se, but if you are staying there with kids you might want to drive from the

walking distance between parking and hotel (since we had kids under 19 so couldn t go through casino)

nobody was standing except for 3 kids in the 3rd row to my right

even with two kids who aren t allowed in many parts of the resort since much of it is adults-only we always

nothing to do for kids. swimming pool was only for adults, will not be back soon...

and my kids like to swim

we were with a kids hockey team

the kids were being very loud in the hallway at 130 am

noisy, other guests, canada customs kids in pool all bled through the walls

there were tons of noisy kids in the restaurant

was extremely helpful and nice, the room was clean, the tv had all the station suitable for my kids to watch,

nice clean room, breakfast was good, pool was a plus with kids

all morning, quiet, even with a travel softball team staying and lots of families with little kids, nice little

the free breakfast is always nice especially when you have kids with you

kids would have liked the pool to have been a bit bigger

was closed, kids disappointed they couldn t have pancakes for breakfast because the maker was out of service

asked for a cot for our room as the pull out was going to be too small for our two kids

we have two kids - one is 4 years old and the other is less than a year old

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

choices for breakfast, not much variety, my kids or myself did not eat anything because of the limited options

we have 3 kids so i stayed with them in the room while my husband had to make 2 trips down from the 3rd floor

kids went to bed hungry since it was late

right downtown, kids called it gm headquarters.

also restuarants staying open longer would have been nice with younger kids

m be hard for young kids to get around in

m be hard for young kids to get around in

also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times

pool was closed early for fireworks so kids couldn't swim. cold showers in the mornings.

the pool room was so cold the kids didn t want to swim

the kids and i had fun visiting the gm building which was open to the public for free

gym and indoor pool, in house restaurants

didn t not like how small the rooms are they have no complementary breakfast for kids and no where for the

nothing, no continental breakfast,no pool, nothing for the kids under 21

restaurants didn t allow kids which was stupid too

there was no pool, i couldn t get milk for my kids and the room didn t have an empty fridge if i would like

the restaurants were in the casino so if you have kids they cannot go into the restaurants

not alot of traffic, noise,or loud kids running around

kids found half eaten pizza and dried up play doh under the couch along with beer bottles

our kids loved the little apartment in the beginning of our room

and even with the kids having fun and playing, the noise wasn t bothering the ppl next to us

my kids wished they had a pool.

the room heater was very loud and woke our kids up through out the night when it kicked on

have been nice if the on premise bar restaurant would have been open

restaurant and bar under construction.

loved the small kitchen area and space. beds and pillows comfortable.

should have small kitchen for lite sandwiches, burgers and fries, small

site to help me so now i just have to wait for them to call me since i had to get back home to my kids

friendly ,dewayne was the absolute best with my kids

kids running in the halls

have been a bit cleaner, and the pool was a little small, but really happy there was a pool, our kids had a

we easily walked to ford field w/2 small kids

not make up the sofa bed for our kids, just dropped off the sheets

decoration and size of the room, location of the hotel, 24-hour gym, thoughtful and friendly staff

location! loved ambiance of bar and restaurant

we ate a late dinner at the bar in the lobby the first night and was surprised at the elevated menu

convenient location. good restaurant bar open from 6am - midnight

r and people) off at valet around corner from entrance to hotel - i had a 87 year old and 3 kids under 4 so it

breakfast was just ok. location is perfect

was a little disappointed in the quality of the room service food

we love the location and the pet friendliness.

hotel is gorgeous, san morello and evening bar we're very enjoyable, and the location suited us well to go to

morning breakfast hosted by some great people

breakfast buffet options and quality were excellent

was no restaurant or bar like it said on the website

pet friendly. quiet clean rooms with comfortable beds. great location.

excellent staff and they are genuinely pet friendly not pet friendly with a $75 whack

there were kids riding the elevator up and down causing guests to wait for over 30 minutes just to get to

waited 3 hours with kids in the lobby

was supposed to be a pet welcome package with bowls

barking dog from traveler across the hall

location and gym. also pleasantly surprised by parking validation

not a good place if you are looking for a laid back hotel, not good for kids

the bar was closed.

i called to order room service within the operating hours, but was told the kitchen just closed

loved the basement spa and hot tub area

old world elegance, luxurious room, gorgeous victorian library with an outstanding bar staff.

was way too many kids in the pool and hot tub and we were unable to enjoy, which is one of the reasons we chose

kids running around

kids splash pad was excellent. would stay here again.

pool is open late giving the kids the opportunity to burn off energy after sitting in the car for hours

kids had a blast in the pool

the kids loved the complementary pop- corn

there were a ton of kids splashing and judging around and being obnoxious my kids and i couldn t even get in

it was busy with kids due to another event and they were in the halls bein loud till past 11pm

for room close to top, out of 21 floors put on 7th - with a kids ball team and drunk adults

the king room booked, room too small, loud doors when closed or opened, on a floor with lots of kids and babies

everything. food bar customer service and valet

gym

lovely lounge bar and great finger food

bad wifi

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

the rooftop bar was impossible to get into - that was disappointing

was quiet was a full kitchen and laundry machines available

the gym was of a good size & well very equipped

the kitchen is excellent and the corner nook for eating was much nicer than a hotel room's usual

beautiful full kitchen in this suite with high end coffee maker that made me feel like i was at home

my kids loved playing in the swiming pool

also there were noisy kids/teens playing in the hallway at 1am

the gym was clean and lovely

the pool was also clean and bright

clean spacious room with a hot breakfast!

very dirty the trash can in bathroom was filled with trash and there were bed bugs that bit my kids

our room was very large which was great as we traveled with two (big) kids

no complementary breakfast and no pool for kids

and the cleaning staff didn t make our kids bed

highly recommend for family with kids

i were traveling w my kids, i d have wanted something a little closer in

to hang out that were options were a bit dressy for casual travelers and families with small kids

hotel is beautiful and has great amenities such as gym, restaurant, and area in lower level for golf simulation

the bathrooms wasn t clean the vents was dusty and the floor was sticky and it said they had room service but

the style, restaurants, and added amenities like bowling golf and yard games

they advertise a pool which is the only reason we stayed here because we had little kids that were promised to

so bad that my kids cant swim on thier pool, hope they will have a pool for all,

very family friendly, the kids were excited to swim but weren t allowed

kids under 18 did not have access to much no pool and only one restaurant

did not realize that kids were not allowed in the pool when booking.

the bar and restaurant was spacious and beautifully decorated

there is no gift shop or room service for food.

they don't have room service after midnight

the hotel was really nice , the roof top bar had amazing drinks !

the extra fees from room service through me off guard.

temperature, lack of water in fitness center, unfriendly staff, room was not cleaned one

kids as well

breakfast was fine, kids appreciated swimming in the pool

kids running in hall way late at night.

it was kids so i didn t complain

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

s not that we didn t like it, we ordered a suite to ensure we had enough room for the kids

pool was too cold, very loud kids running everywhere unattended my kids were playing in our room on the 3rd

our room ended up being 78 didn't want to turn the air conditioner on because i didn't want the kids to get cold

hotel was clean, has a pool for kids, and offered breakfast

the soap dispenser didn t work and the kids was loud

not the traffic i would like around my kids

kids romeing hallways 2-4am banging doors

save ur money not a good place for kids

a noisy neighbor whose kids were extremely loud until well after midnight

the younger kids hanging out in parking lots late night and how loud the hallways are at night

pretty bad when your kids even say dad we are going to smell like cigarettes cause the rooms smelled so badly

appreciated the fact that they are pet friendly

cleanliness, quiet environment, convenient parking and location were important to me.

stiff mattress, small parking lot, walking areas not cleared

need to update rooms and parking.

was fine the lobby was a little busy with kids coming from the swimming pool - a little noisy in the morning

in a room near 3 rooms of kids could not sleep because of loud noises and yelling and screaming and beating on

the pool for my kids to play

the other guests wit kids.

t like i had 7 children and i booked 2 rooms and we couldn t eat breakfast in the morning my kids was very

my kids were terrified

another room outside our window, yelling screaming, cursing and it sounds like domestic violence, kids crying

my kids enjoyed everything, asking when we going back

and the beds was very comfortable my kids didn't want to leave lol

they body wash smelled soo good and made my kids and i skin real soft

but were kids skate bording on 2nd level for hours

the exhaust fan was broken and led, furniture was broken, and there were kids running knocking on doors and

had the tenants kids out playing on the lot around the customers cars and hanging out like it's a

they have kids running around and look like they used the place for section 8 peaples

floor room that has a smoke odour for the family with a two kids (2&3 yo) is totally bad

there was a child's party/sleepover 2 doors down from my room. the noise was unbearable. kids

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

you have a room facing the courtyard and they are letting kids have a party until after midnight, you know about

45 mins for swimming a day when you have 2 kids that love to swim just doesnt work

the pool wasnt as big as it looked on the photos.

level of kids on weekend stays

the pillows were twin sized on a king bed lol this place is only for whack jobs and kids who wanna sneak away

the kids said a pool lol...

families actually living at the hotel and no one was responsible for actions at the hotel as the kids were

the people next to us had kids running around and jumping (i m on the 3rd floor) and they didn t tell them

other guest with kids were running around the halls and knock on doors randomly

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

ds) i didnt like the way i or my family was treated

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

no breakfast, no pool only downside

kids playing hockey in the hallway.

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

were very clean the room was welcoming with the personal name , beds were comfortable and the breakfast was good

pool was very clean

need to supervise kids at the pool area

my kids and i were very pleased

the hot tub was full will kids unable to get in

they school close pool to kids from 8pm until 10 for adults 18 and up

at times got a little noisy but it's a hotel and kids are going to be kids and have fun

the hosting team was so apologetic and did everything they could to make sure our young kids were content and

the kids would've liked to have a pool.

there is a playground half a block away from the hotel which is great if you are staying with kids

and a bar in the hotel

breakfast was very good. we were impressed with the variety and selections!

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of

not enough when staying 5 nights with 3 kids

my kids were disgusted

it was in a convenient location and close to chuck e cheese and parks for the kids