pool was closed (disappointed my kids), and the rooms i reserved were a little run-down

didn't have enough towels for 2 adults and 3 kids.

location staff pool room everything

easy to access. pet friendly.

the hotel has a lot of convenient parking

retarded kids walking the hallways barefoot

didn t work non smoking room smelled as if someone had just smoked a cigarette in the room there s exposed

bed was super comfy, adequate parking. good size room

pool area being used as a shed and garbage dumpster

everything, just waiting for them to open the swimming pool.

the pool was great, the breakfast was nice, and the bed was comfortable. my kids had a blast :)

location, close to kids activities and restaurants

no pool for the kids

nothing wrong by kids and wife were comfy and happy.

could hear the people next to us (well, their kids), so i guess the walls are not super thick, but much better

last minute changes and they were booked so i had to sleep on floor and kids on bed.

battery died and we couldn't get back into our room and it was late and bed time for my kids

waiting 20 minutes when you have been on the road half a day in the heat with little kids is not ideal

some kids were outside running around and it was loud in room

we needed two rooms because we have 6 kids which they put up farther apart, police was there and kicked down

the whole reason we booked this was for our kids to swim and have fun

kids loved the pool. the beds were comfortable and the scenery was amazing

our kids loved the hotel as did we

room was next to hotel laundry and pool with screaming kids across the hall

the kids loved the pool

kids got sick and vomiting due to how hot the room was

clean, spacious, comfortable beds, pool was warm for our kids to swim

other guests were rude and made my kids feel uncomfortable at the pool so they got out that was the reason we

at 11:15 me and my kids go to get some drinks and the pool was full

the staff is friendly and the little heated indoor pool is nice for the kids

above average breakfast

lovely breakfast

location, rooms were clean, breakfast was good, staff was very polite

the pool is not heated but ok

parking was tight.

our kids were bummed

were a bunch of kids staying on the floor above us

we loved being on the top floor so we didn t have to hear kids running overhead

kids being there at all ud83eudd23

bonus was the parking lot was apart of the casino so it was patrolled by security

but we arrived late with kids and it was difficult to find the rooms

my kids were terrified and cried all night, we couldn't sleep

hard to find your room and not easy to access parking areas for loading

the front desk and entrance kitchen and lobby very nice

elevator; unlit parking; stairs outside; both phones not working; bathtub dirty in corners, peeling paint; toilet

had a long day driving from san diego with my wife and 3 kids and noise continued until almost 1:30 in the

pool was big and nice for the kids

the chlorine would hurt your lungs smelled alot and eyes would burn just by sitting in the the kids swam but we

kids were terrorizing the adults in the hot tub

tub sauna not working but was able to go acrossed parking lot to sister hotel and use theirs

dirty on top of the fridge, dead bugs behind the desk, the paint job looked like grade school kids did it,

spots in the linens, curtain didn t even cover window, half of light bulbs were missing, gross pool

noisy hallway no condiments lousy breakfast. nothing but coffee and yogurt.

is pet friendly which is hard to find

jacuzzi pool. waffles. wifi

location close to venue with shuttle

love the convenience of being next to utep and their shuttle being able to take me back and forth to class if

phone in room didn t work, so had to dress to go downstairs and find someone at 5 am when the wifi went out

david at the front desk went out of his way to find quarters i could use for the laundry service

shuttle

limited restaurant and bar offers

the music in lobby was way too loud for the bar area while waiting for our food order

that you couldn t have room service for food but everything else was great

the pool is excessively dirty and always crowded with too many people.

the gym had a nice view and a pool was also available

cookies were delicious and kids lived that they could get them at front desk in morning

it was my kids and i eating pizza and talking

kids running around knocking on doors

my kids were really sad they didn t get that part

kids slept well there

noise from freeway kept us up all night after a long day of travel with 2 kids

my kids were not able to connect to wifi due to service problem during our first day stay

clean room, great breakfast, and friendly staff.

location was close to where we needed to be and had free parking

free on-site parking. delicious free breakfast. restaurants within walking distance

we wish the pool was bigger but that s just our preference!

once i checked out of the hotel and left the property i realized i left a laundry bag provided by the hotel

very petty

reasonable prices for room service

usually order room service for breakfast

brownie dessert was frozen solid-kids couldn t eat it

my kids were so happy

quite a bit of noise. felt like a party hotel. not great for young kids.

stayed for our anniversary evening, at home i have dogs that bark and kids that cry

i stayed with my kids and they loved it too

everything was amazing great distance to everything kids loved it

i was traveling with my wife and kids, and changing hotel at 10

went to take the kids to have a view and it turns out rooftop was closed i couldve paid way less anywhere else

i think they need to revisit their bedding and maybe their laundry staff

the bar and restaurant were also great

we didn t try the dinner & bar but we want to the next time

room service didn't bother us once (just like we wanted ud83dude04)

the valet, bar, restaurant, spa and front desk were so kind

look and aesthetics are beautiful. spa and fitness center added plus

the front desk also went out of their way to help me by bringing me a room service menu and helping me with my

it had a gym.

for it to be a pet friendly hotel there are not grass areas for pet to relieve themselves.

no room service

was modern and clean staff kind and friendly, had on site bar with pool table and nice out door sitting area

the only downfall was no pool. but overall i enjoyed my stay.

kids running and jumping up and down the hallways while trying to sleep in a expensive room wasn't

pool was very cold (it did kind of make sense with how hot it was)

people scaring you in parking lot while i was trying to smoke one morning

big room, nice if simple breakfast, well located for sightseeing

breakfast was great with good variety

loved the openness of the room, the full size kitchen, and the large bathroom

breakfast was good, fresh and good tasting, maybe have a little more of a variety.

comfortable bed. great shower. good breakfast

i loved that the room had some basic kitchen stuff - especially a drip machine as i'd left mine at home

what breakfast?

i had to spend sleepless night with my kids

it s was a bad experience for my kids

floors really dirty, my kids got their socks dirty from walking around inside right away.

kids love the pool

kids loved the pool because it went to 9ft deep

he was very nice and never complained or made me feel bad about the kids in table area by pool

breakfast and location were great! the kids enjoyed the pool

we were there for our kids tournaments and heard many other people make the same complaints about the staff

kids have a good time.

hiltons are awesome and accommodating, especially to veterans who are there to see their military kids, just

close to everything i needed and my kids and self where safe

no wifi available!! for three days . not fair.

the pet walking area (just 2 square feet wide with broken glass inside

no wifi , no room phone !!

pool was closed

parking was limited.

even the bold coffee was weak. overall breakfast was fine.

needing more maintenance and attention to detail as there were multiple lights out in the parking lot, the

friendly staff, clean room, breakfast was good

close to the airport with prompt shuttle service

my kids played volleyball and swam in the good sized pool

if you have a lot kids you need to stay in this hotel

staff was great but not happy with the facility, tvs, kitchen, nor elevator

i had stayed at the property before and it served a number of needs inability to cook with the kitchen and the

the bed & pillows are very very comfy. breakfast is very good.

staff clean rooms, always everything fresh, the kids love the 3ft pool

the kids enjoyed living in luxury and fun fun the weekend

they have a variety of pools for the kids

i loved the swimming area! so did the kids.

wife and i always take our 3 kids water parks during the summer

the room was comfy with good bedding (including the sofa bed for kids), all was clean and we did appreciate

everything was great! the pool was a little on the cold side but the kids enjoyed it!

i asked this to my teenager child and young adults and kids they all prefer the old style

very clean and staff was friendly. my kids loved the outdoor pool.

kids outside smoking pot near door entrance b4 they walked in pool wasnt vaccummed didnt feel

kids screaming until at least 11pm and again at 7am

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel

the kids loved the pool

like the warm water on the swimming pool and the open times very flexible from 6 am to 11 pm kids really enjoyed

our room was very clean and comfortable. the hotel bar was good too.

she does not like kids and will harrass you if you have kids with you

that they had no questions about how many kids!!

perfect except all the kids in the pool when we just wanted a peaceful swim

i traveled with my wife and kids so they had to sleep on the couch

they will not give you a room with 2 beds. kind of a hassle with kids.

too many kids in the pool.

to the wind, the pool umbrellas were removed

felt we got shorted on the breakfast options.

location, clean,pet friendly

the pool heater was broken and they won't be fixing it

the room was small no microwave for the kids

booked for 2 adults and 3 kids with free breakfast, and they just gave us 2 coupons for the breakfast

also, our kids swam in the pool and had a napkin covered in blood wash up on them

also, our kids swam in the pool and had a napkin covered in blood wash up on them

excellent service! nice pool and hot tub as well...

music loudly with exploitive lyrics , which was really uncomfortable when eating with my small kids and mother

( mainly chose this hotel for the pool because i have 3 kids)

two beds fit but no space to move between for myself and 3 young kids

gret location, accommodating staff and a really nice room with a kitchen.

pool was dirty.

6 teens wanted their own bed they were bickering over who was sharing with who and then the kids were

flight left early in the morning, shuttle to the airport starts at 7am

maybe consider ending the continental breakfast at 11

breakfast was great! bed was very comfortable

the breakfast was good and the rooms were nice and clean. the location was great and safe.

walk to my room with two kids; staff didn t offer to help my bags

they have two pools onsite, one for kids and other for adults

the property was nice and large enough to take a walk with my two kids

was hardly any breakfast so we had to go buy our kids breakfast

breakfast wasn t very good but my kids did enjoy the texas shaped waffles

i booked here due to having kids and making it convenient in the mornings

bathroom tub was chipped and kinda scratched my kids while taking a bath.

place to stay, we chose holiday inn express because of the breakfast provided for our family with kids

front desk very personable, breakfast, clean

pool & hottub is out of order

the breakfast was delicious, it had a nice variety for kids and adults

great location. good breakfast and appetizers at night. great heated pool and hot tub.

wifi was slow.

the breakfast was delicious, it had a nice variety for kids and adults

breakfast should be little longer

my kids couldn't eat, it made them very nervous

we decided to sleep in the car instead as my kids were freaked out

didn t clean my room at all i stayed for 3 night with two kids

good decent breakfast! kids loved making their own waffles

had a room facing the pool, and some kids went into the pool at 6:30 am, screamed a lot, and slammed the loud

kids in the room next door jumping on the bed and throwing things at the wall, it sounded like

the emergency door has a big hole unsafe especially for kids liability

closes anyway but it is nice to have we put the chair in front of it, then all night long i heard kids screaming

ppl don t respect i understand this is out of their control but not a good smell for us n the kids so we left

outdated , lamp light was broken , bath wouldn't work only shower so couldn't take my kids a bath

wasn t enough room for 5 people (3 adults, 2 kids) we had to put the beds together so we could all sleep

not big enough for two adults and 3 kids - but we made do

location was good. my kids liked how they had a pizza hut in walking distance.

trash truck came and collected trash at 3am and woke myself and the kids up

time to check in i had to wait 2 hours after a long flight wait kids to get a room and i feel you guys can mee

location nice breakfast customer service

the pool was dirty, i understand its an outdoor pool

the breakfast wasn't that good at all. some things tasted old.

very nice, clean hotel, very good breakfast, room super comfortable

the breakfast was really good

i had to switch rooms cause the ac didnt work in both rooms me and my kids were hot all night and the front

bad, to many people drinking outside of rooms and outside of parking lot not a good place for kids to

only thing is no elevator in the back only stairs but thankfully my kids are all older but if they were younger

had residue of soap on the bathtub rim, fire alarm went off for no reason, loud music till 2am, kids screaming

my kids kept taking their socks off and their feet would get pretty dirty

liked how clean and comfortable the rooms were! the inside heated pool was a plus for the kids.

the floor of the pool was peeling but our kids didn't mind

mind you we had kids with us

the kids loved the pool

indoor pool for the kids and breakfast. sofa pullout bed was comfy for two kids.

kids were very pleased with the room

to me and my children on this visit and helped extremely by giving me a room in which my kids wouldn't disturb

pool was ick

parking is on site and very well lit

need to a meat to breakfast

bed was comfy, to many kids in the hot tub. hotel was great

kids

the restaurant and bar staff were amazing. hotel staff very friendly and attentive.

no coins were available for the laundry

beautiful rooms! great gym!!

beautiful clean property! games in the lobby were awesome for kids!

upon entry, kids running around everywhere being loud

pool didn't look so clean, some of the breakfast wasn't rdy when my family & other guest came down

no microwave & no laundry

i like how nice the lobby was. the pool table and games was nice snack area as well.

once 10pm hit the two kids traveling with me and one adult were in the room while i stepped outside and i get

levels don't realize how thin the floors are -- heavy walking and running down the hallways (kids

i stay there almost every month with my kids as a staycation.

swimming pool was small but the kids really enjoyed it and it was clean

not bad here it very chill it's just not for kids i would say it's more for friends that are trying to hangout

breakfast and there was a kitchen worker who came out every morning and would say good morning while

very nice and the breakfast was terrific.

the accommodation was great and the breakfast was excellent.

breakfast and there was a kitchen worker who came out every morning and would say good morning

room was very clean. facility was well kept, staff was friendly and breakfast was great.