the kitchen equipment is a bit old and tired looking

location is great, the flat really nice and cute, well furnished, big tv with netflix and enough kitchen equipment

they let me do some laundry for free :-) great communication with host

kitchen cooking equipment

nice kitchen

the bar was not open for a drink after a long drive down from france

eventually, after a long walk, managed to find a bar which did basic food

nice coffee bar in the parc, but the nicest surprise was restaurant gastrodictus

staff helpful and breakfast home cooked and tasty

the grounds, the pool and the house are incredible

the infinity pool and beautiful grounds

good breakfast

had a lovely dinner and a great breakfast so food wise i would highly recommend it

terrace and swimming pool overlooking the mountains

the pool is on the smaller side, but it s warm and plenty big enough for a guesthouse most of the

swimming pool and atmosphere is great for young people or kids

great location, clean and comfortable. the pool kept the kids happy.

water park was fun for the kids

the swimming pool open for a short while

air con and wifi didn't work, this was really annoying as that was the main reason we selected this place

extra value for money. very comfortable bad. parking available

bar drinks generous

large free parking, nice backyard with swimming

it's lovely and the pool area is quite cute ud83dude0d the room was nice, clean and big and we had a nice night

disappointed that pool and sitting area at rear was shut after 2 days driving we wanted to chill by

modern, stylish, quiet, great location, fast wifi

have to fill out the whole registration for to be able to use wifi, which is so complicated that you can just

good value for money, easy to park car outside. wifi is great and reliable.

30 pm, not even room service

open at the hotel when we arrived the hotel bar was closed and nothing else to get drinks, snack or food from

wifi was unreliable and required frequent log in

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

kids loved it because there were lots of toys and just bring your clothes- everything else is

really well equipped kitchen

definitely need a car very narrow way to the car parking ud83dude44 scared to scratch the hired car all the time

this is a flat in a block of flats, with a shard small but big enough pool for children

the parking place allocated was fine, getting in and out of the underground car park was challenging

swimming pool was used by some outsiders and there was a group of over 20 kids and their parents during 5pm to

spend time inside of the hotel for any reason, you have limited choice or none, in case you have kids

pool and sauna were very welcome and wifi was very good

on site parking, on site food, clean room and bathroom, wifi was good

very good pool in the hotel

my kids and i enjoyed the outdoor heated pool

staff very friendly and efficient room was clean and comfortable, kids enjoyed the swimming pool

close to the hotel there is a garden to play and football for kids

entertainment at the hotel at all for the kids

safe and minibar in the room were very good, the staff was also nice and the wifi worked well too

many kids, noise. it is not fault of the personnel.

i arrived with my two little kids at almost midnight travelling in from madrid and i asked why the receptionist

they problem is the wifi, it's to slow we couldn't connect when we are in our room

breakfast had plenty of variety, everything was quite fresh

bigger, better placements of bed lights, better bathroom with a larger bathtub (+ 2 basins), the wifi reached

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

refrigerator at the room, good wifi

the adjoining restaurant and bar was excellent - and very popular with spanish locals which is always a good

british in spain, there was a language barrier concern, but a young chap behind the bar had been learning english

staff friendly, great location to station and good value for money, excellent wifi

comfortable bed. refurbished corridor - classy. train in gym with olympians.

wifi wasn't really good in my room

steered clear of the bar area as there were a load of people watching football

wifi is useless. poor selection for breakfast

good room service you have to put your laundry in the reception and get down to reciption to get

booked the room for 2 adults and 2 kids and breakfast

wifi connection could have been simpler; needed a firmer bed pillow

would have liked a larger gym

the bar is functional but all drinks are behind doors so you need to know exactly what you would like

not too many restaurants around, laundry expensive.

room was clean, wifi fast

wifi almost never worked in our room

the wifi was also at a good enough level

good wifi, bathroom was big enough as well as the room

wifi in the room was almost useles

i left some laundry in the bag provided but the cleaner did not take it

wifi

free wifi, helpful staff

there is no lifeguard, so can be quite dangerous for kids

swimming pool is quite nice with a separate little pool for little kids which our 3 year old son liked the most

there's transport right outside the hotel which is super when travelling with kids

didn't know about the kids club, which was a big plus

the hotel even had a room filled with toys & games for the kids

breakfast was not very tasty. no kids options

kids especially enjoyed the glass lift and nice swimming pool (not very big though, but enough to

nice hotel with good kids area

the reality was a small rooftop pool overrun by screaming kids, the pool water was very cloudy and unappealing

this would have been fine however they started to fight infront of other guests and their kids by the pool

also, lots of noise from the corridor with kids running around and people talking loudly in the evening

-friendly staff. -clean room. -wifi.

the wifi was good.

only downside is that to access reception you have to cross the street to another hotel, and the bar and cafe

room was very clean,staff nice and i thought that the layout of the reception which included bar and restaurant

it was always full with kids (that is normal, because it's not a hotel just for adults)

lot of mold in the shower walls and floor, bad for kids and allergic people

pool area small and fills up very

could have used a small bar fridge

free parking and excellent fast wifi

the swimming pool on top of the building 23floor mu kids liked very clean

the location was fine for us but may be a challenge for older people or people with kids.

if you are alone or at least without kids , for sure you should stay at this hotel

even if i am making it difficult for myself to be accommodated again being fully booked roof top pool and bar

spa bath was amazing as well as view from the roof top

triple bed room is very small for 3 people ( 2 adults and 1 kids)

our two kids are only 2 and 6 struggled to get to sleep squashed up together in a pull out sofa bed - i was

design, space (2 ad 2 kids (10/12) in one room) and of course price was all excellent

had a room for 2 adults and 2 kids

i would like to suggest a bit bigger sofas when you stay with 2 kids in the hotel

clean, nice big bed and late check out. location is perfect to walk through the whole city!

no room service or bar/restaurant for dinner

expensive pet rate

tiny gym

food choices on room service menu limited

was no wifi signal 90% of the time, reception only open a few hours a day, the mattress was extremely

the wifi only worked two thirds of the time

the wifi was excellent

wifi was not the

wifi is poor no closets in the room it did not bother us, but the rooms are at first floor - no

from the arrival we were greeted with some refreshments and entertainment material for our kids

it would be pleasant to have a large variety of bread, real jam, maybe a hot chocolate option for kids, cereals

breakfast had plenty of choices, and the kids enjoyed it

gift for kids - picture and pencils

room also had blackout curtains, which is always a plus when travelling with little kids

and attentive staff, easy walk to old town and the park, clean and comfortable rooms, kids loved the pool, good

combined rooms for family traveling with kids and still have privacy.

many vegetables served at breakfast, flexibility in terms of check in when travelling with kids, poor restaurant

hotel is perfect for families as it is really baby friendly - baby chair, bed, kids corner, baby menu, everything

3m deep - so only for the kids really

location right next to metro. spacious room. comfortable bed. efficient a/c. good wifi.

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

my only complain is wifi is not very strong

we got an early check in

nobody did the cleaning and changed the laundry in 7 days.

is placed in a perfect location, easy access to subway/ bus stations, park and mall ( also with kids play zone

was a little difficult to relax with the kids constantly jumping in the pool, but the view compensated for

right behind there s a big shopping center and a small amusement park for kids as well as many restaurants,

bed for kids is too soft, we ended up to set up the mattress on the ground

roof top pool was wonderful. great for kids.

lovely swimming pool was a bonus

due to the covid restrictions we could not use the spa or the gym

breakfast was good on the first day, but on the second day there was no fresh orange juice anymore,

early breakfast was arranged and they were understanding when one of our colleagues was unable to travel

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

arrived for our anniversary and first time away from the kids so we were super excited

the parking is overpriced, the wifi wasnt stable and the receptionists were overbearing

arrived for our anniversary and first time away from the kids so we were super excited

are all very minor, but here goes wifi randomly disconnected, unlinking my device from chromecast in the middle

rooftop bar is very nice, lovely city

upon check out, we were forced to pay for the breakfast of our kids (2 and 4) although we were only told 2

if you are loooking for a calm accomodation maybe with kids, is not really suitable as its noisy in the morninng

location right next to the wall, laundry, pharmacy, bakery, and stores

this hotel has a rooftop swimming pool and bar; the views of the city from there are spectacular and the bar

the rooftop bar is great fun even in a thunderstorm

really clean and modern. lovely terrace on the rooftop with shallow pool.

terrace was wonderful- but i discovered it by accident, and had no idea there was a small pool there to wade in

the swimming pool is more like a paddling pool, but was perfect for my 2 year old

it also has a pool and a rooftop terrace, it s not deep but it s a pool

the location, the staff, the cleanliness, the pool, the large room

it was clean, the wifi works well, nice bathroom and comfortable beds

great breakfast and the staff were very friendly and helpful

room service was also a bonus

location, location, location; wifi was great, very clean.

i recommend 100% clean service, comfortable room, wifi excellent

airco not working. bit of a noisy rooms with terrible dutch tourists with kids

my kids loved the bunk beds in the loft

2 houses besides the hotel is a youth hostel so it will get loud when the drunken kids arrive at their home

with our 2 kids and got a family room with loft and 2 baths, so nice we were not in the same room

wifi wasn t good

team; great restaurant and summer terrace; family/l friendly - on check-in you re provided with kids set

at all - only slight negative was restaurant was closed one night but they let us order room service and eat in

amazing staff. great breakfast. great bar and bartender. everything was perfect.

limited bar space and as a party of four found it hard to get a seat in the very small bar area.

the location, staff , room service and the room.

for two adults and two kids was too small

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

staff, lovely room with a huge double bed, bathroom with a spa bath and double vanity, close to lots of

kitchen staff wasn t very attentive during breakfast, many items ran out and we had to ask for

the room service is poor

my grand kids loved it

beautiful design comfortable bed great breakfast kitchenette was great as we had kids quite

jacuzzi was awesome, kids had so much fun with bubbles

the sink/ microwave/ikea dishes in the kitchenette seemed out of place

• beautiful design • comfortable bed • great breakfast• kitchenette was great as we had kids • quite

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

the wifi was horrible and we saw a dead cockroach on the stairs

wifi is more than slow and unusable in the room

they accommodated all our needs, including an early check in

good wifi (for working from the room), friendly staff (good with recommendations

the family room was spacious with 2 bathrooms, very convenient for family with kids.

kids who booked a room and didn t wear their masks, we told the staff and they took care of it

the wifi is pretty weak (5th floor)

good wifi

early check in was so kind, allowed us to rest after a very early flight

a very pleasant stay for my kids (teens) and me

the gym was good, it has a weight lifting machine for different exercises, treadmill, stationary bike,

the kitchen facilities were pretty basic but gave us all we needed to make tea and coffee and to heat

a very pleasant stay for my kids (teens) and me

beautiful rooms. fantastic location. rooms were huge. we loved the little kitchen area.

service , location ,room with balcony,rooftop bar &pool , a few complimentary drinks in mini bar

did know hotel had a pool !

excellent wifi

fantastic rooftop bar with excellent service, which was an extra bonus

shower was very good and complimentary mini bar was nice upon arrival

had two rooms down the hall from each other which was perfect with kids

had two rooms down the hall from each other which was perfect with kids

wifi not always good.

the rooms are big and well equipped even with a small kitchen

so spacious and well done with the tv and kitchen as room divider - this varies per room

one piece toilet paper and dishwasher tablet and trash bag for 5 days stay, uncomfortable kids bed, you have to

i stay there with my parents and my kids in 3 apartments

fully equipped kitchen, there is an induction stove, microwave, kettle, coffee machine, etc

kitchen and fridge were an added bonus, laundry room available also

the wifi was great too

particularly if you have small kids

the wifi were not stable in my room this an important point to improve the wifi coverage and stability

great location, rooms, even room service.

great location of the hotel, helpful staff, excellent wifi, cleanliness.

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

really enjoyed the space itself - master bedroom plus a living area with a pullout couch for the kids, classic

my kids loved it

it costs 16eur for adults and half the price for kids if you book a room without breakfast

this place is 100% recommended, whether you're traveling with kids or without

they upgraded and allowed early and late check out

there was special kids cosmetics set

location, comfortable fully equipped apartment, clean, cosy - perfect for families with kids

good for family with kids

our little one even got welcome toiletries especially for kids

the bathroom was supplied with toothbrushes, shaving kit and even with a special kit for kids

part about this hotel is the location, it is so to the center and so convenient for families with kids who do

family room (double bed + bunk bed for 2 kids) was slightly smaller than i was expecting and only window opened

i travelled with my husband and three kids, we had a separate bedroom for us and the kids had a biunk bed and

helping and welcoming staff good breakfast nice room cosy beds

we didn't eat the hotel breakfast as there is a bakery ('granier') with a great choice of baguettes, cakes,

maybe more kids friendly food, but still, you can find something to eat.

the wifi was spotty.

let me also add that the hotel has room service, mini bar, laundry service and more

they even had some extra routers (with password) because my partner needed a secure wifi to do some work

also, and this won't be a problem for most people, but the wifi is an open network

and the designs where a very nice touch to the experience and the breakfast was delicious and my kids went crazy

reception should have shooed them away from congregating at the front of the hotel (loud american kids v drunk

excellent cocktail bar cafe madrid part of the hotel. perfect location.

there was no room service

the wifi stop often

at reception they did not have anything for children and they didnt bring a plate of fries so kids with no food

breakfast was great and fair price for kids!

restaurants, a minutes walk to the central market and also right next to a playground for the kids

of 4, had adjoining rooms so the kids had plenty of room

we are a family of 4 and the rooms were interconnecting so the kids

nice small gifts to the kids made their stay

wifi not great

safe hotel with great wifi

nice bar with outside space

advertised free wifi available but it didn t work my entire stay, which made things difficult

wifi was very poor and kept disconnecting from tv so couldn t use tv either.

poor wifi connection

great location, daily room service

wifi connection is poor

connection (wifi) was very-very poor