Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids bed was not very comfortable and the tv didn t work for a day.
you falsely advertise free wifi for paying guest
15 tray charge for room service, but if you order at the bar and take it to the room yourself there is no
ample parking and very pleasant location
superb facility, great staff and service, easy parking, huge rooms and nice touches like automatic doors
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wouldnt go as a couple as i didn't think it was a 4 star hotel more like a 3 and too noisy with kids running
no kids activities
stained food was poor quality spa felt like a kids leisure centre asked for an ice bucket as there was no fridge
the grounds were nice and the pool for the kids was great.
noise of kids on lobby
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the newly refurbished bar downstairs was a great place to have a drink after a long journey
would have preferred a full breakfast instead of continental but it wouldn't stop me returning
wasn t much parking so had to park out on the road
breakfast served in the bar but kitchenette outside the room with table and seating
good parking, perfect area for our purposes
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room above a pub and there was people coming back to their rooms till 0400 then people with noisy kids up at 0
on the duvet cover, toothpaste in the sink, kids stickers on pictures and generally dust everywhere
exceptional breakfast in the penny farthing over the road
lovely cozy bar with good selection of drinks, lovely rom with oak beams, very comfortable
- friendly, approachable staff - lovely breakfast - clean, comfy rooms
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
00 i was awoken by the extraction system of the kitchen which sounded like a street cleaning truck
a member of the kitchen staff swearing at a colleague whilst us as customers having our breakfast
30 to be told the kitchen was shut and that another nearby restaurant (linked to the hotel
stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...
bar area, room was nice, clean and spacious
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
3rd room is rreally for kids only as it's very small height wise
bathroom, flat pillows, screaming kids in lounge area at 11pm from a wedding in private room , certainly not a
disappointing there are no kids options for breakfast every person no matter the age is
kids day loved the pool
reception staff need more training as was a kids party next day and no organisation skills and kids and parents
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beautiful hotel, lovely quiet clean rooms, great food, ample parking
huge room and very good size bathroom coach house bookings also have their own dedicated parking area right
would have been a good idea to have a room service menu not enough parking
breakfast excellent with plenty of choice
nice surroundings and free parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were quiet, great black out blinds, bathroom kept really clean, staff friendly, very happy with kids eat free
pools a bit small but kids loved it
kids enjoyed our stay. lovely experience overall
nice lounge bar ,where we could watch football match even with kids
pool was quiet and good size for the kids to play
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn't go pool because there was no shallow end for the kids
having a big pool was great for the kids. and reception staff was absolutely fabulous.
kids in the pool when your trying to have relaxing weekend
nt tell us it was kids club so we left but they wouldn't let us back
the pub should have some food available for kids if they advertise as family friendly hotel
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
full english for me, muffins and pastries for the kids
nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the
the kids discovered the pancake machine at breakfast so that was a winner
the hotel and location in general and the kids loved the pool.
tv didn t have a lot of channels (for my kids)
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
no cooked breakfast. the low down windows and camp bed for kids...
beautiful place to stay, good quality room. free onsite parking and wonderful staff.
there was apparently no wifi in the room, or none that we were told of
wifi no signal
nice view and ample parking
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a lot of kids running around without parental control.
perfect and kids option
room above had numerous kids staying
clear how to check in, needed to ask at the bar and on a friday night it was extremely busy
good wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was a wedding and the kids of the wedding group ran amok till ? 1 am
ideal with kids
buffet breakfast was better
breakfast was varied and very good
the bar prices!!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel with beautiful garden great for the kids to play around
wifi good for business use
early check in was a huge bonus
location, plenty of parking, clean modern rooms, 24hr concierge good for late check in, fabulous breakfast
breakfast was lovely. vegetarian sausage option too.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location was beautiful, food was nice but most kids options weren't available.
breakfast was not to the kids taste.
nor great if you have kids
children s menu available so very limited options for kids, very expensive for drinks, charged 5
s coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was
good wifi
room was above kitchen so you can hear the extractor fan every morning around 630am which does wake you up, you
great room and breakfast, superb location, with the city centre and sporting arenas close by
the owner particularly friendly and helpful breakfast was sumptuous and the larva bread should be a must on
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at
the wifi was easy to use which was helpful when planning where to go
on both occasions i ve not been able to access the wifi and no one was able to help me
the bar downstairs was buzzing and really reasonably priced
wifi was not encrypted and unreliable
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids took xbox but tv had been blocked so could only use their tv- basic about 10 channels!
dangerous for people with allergies and kids
i was on the understanding kids 12 and under ate free
lovely bar area, the room was spacious and comfy
we ordered room service a few times and it was very quick to arrive
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
very small room, terrible view and terrible bed. my kids room was much better
my kids being with us
turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in
everything apart from the kids
noisy kids running about on 2nd night outside the rooms
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not just the kids
kids in the spa/pool area
kids had no access to the pool before 9am , we were not told this when we checked in
great breakfast, lovely pool, kids enjoyed the lift, great location for city centre
lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly staff, clean premises, great food, wife and kids happy (which makes me happy!)
no kids party below my room
rooms are located next to the bridal/honeymoon suite so we were woken at 8am by kids shouting and slamming doors
no plain ice cream for kids like strawberry / chocolate/ vanilla, breakfast was nothing to write home about
adults & kids shouting & running through the corridor slamming doors etc avoid when there are weddings on
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
meal in cardiff for 1 night only
early check in as requested
thing could improve is the room service
i ordered room service and had breakfast there the next morning
i particularly enjoyed the hot porridge oats ordered from the kitchen
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
and helpful staff made the stay even more pleasant, lovely pool kids loved it
then we went to plaza to book and they refused and o have to explain th them that i have 3 young kids and we
30 am by kids
pool was full of fun, kids and silliness which is fine but i wanted to swim so paid for a hotel facility that
nice and spacious room, great for family with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
basically a kids room with no windows whatsoever decorated in a star wars theme
were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert
the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to
you can hear bass (heavy sleepers should be ok) till around 3-4am, i also had to complain about kids running up
probably would choose a quieter location if i were travelling with kids or was not planning on having a few
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids
it featured a master double bed for us and a comfortable foldable double for the kids
travelled with friends and kids
tiny negative, but only hotel i ve been to that does not have any kids tv channels.
location suite ideal for family , especially as the kids had their own tv staff very helpful all day and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room was fab bed a little hard but slept well. breakfast had very good variety. kids loved it.
kids loved the quirkiness of the rooms
staff very friendly,kids loved the family room with the bunk beds
the kids loved having bunk beds for the night
a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
didn't bother my kids though
i got to the hotel, my tub in our room was too high for me and my kids , so we were gonna switch hotels but the
noisy hotel kids screaming running up and down corridor noisy pipe work sounded like shower was running
delicious breakfast with plenty of choice and kids breakfast was free
restaurant staff were inefficient. there were kids running on my floor until after 1.00am.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to find not only was there a baby swimming class going on just as we got to the pool (i work with kids so really
bought the kids some pens and colouring helped up to the car afterwards
then told as we had booked two rooms (for us and the kids) we should pay twice for parking one car
not working, leaking iron, nothing to drink for kids apart from hot chocolate and juice during breakfast, gym
esp cold for kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
think it s over priced also, we were advised to get two standard rooms so we could fit the kids in, but when
the neon orange table felt like i was in a kids play
came for a night away without the kids
bad location for the kids
on the two occasions i rang through for room service, the staff were keen to ask if there was anything else
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
good selection,something for all of us, kids loved it.
was charged an extra 20 for taking the dog, not clear on booking may charge for a pet or at discretion
wifi never worked the whole time we were there
wifi was unpredictable
check in 3:00 is late check out 11:00 is early
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
never been in a room so quiet,but bar is was to expensive and 3/4 of the pool was closed with kids class
only choice of 2 unhealthy options for kids supper so we went out to eat - sad in this climate of childhood
full of kids i genuinely would of avoided if i'd new
there were swimming lessons happening and kids crying and screaming in the pool
have condensation trapped but lovely time just what me and my wife needed 24hours away form the kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast was amazing and the service again was impeccable
fab bar and quality breakfast
comfortable room ground floor safe parking friendly staff good food
room was good nice ensuite great garden to sit out in plenty or parking.
breakfast was outstanding
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
really liked the quirky bar and kids area in reception
kids enjoyed the pool and staff were helpful.
facilities in the hotel are fab for kids
staff and kids loved the pool
pool was excellent especially for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
thank goodness for the pancake maker which my kids loved
parking was too small for, and in the future could be included with booking and accommodation kids beds was not
sofa bed was made up not the best but the kids were ok
was basic item and good choice of health options and great pancake maker was great for the kids
thank goodness for the pancake maker which my kids loved
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was staying on the ground floor, and the toilet looked like the kids' size was too low
size and sleeping facilities for a family if 4 with two kids, aged 12 & 13
kids running around in the morning when i was eating breakfast
the sofa bed was narrow for 2 kids and a poor mattress.
to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
an amazing stay especially with kids ud83dude0d worth every penny apart from the fact rooms look nothing like
give me my own bed and kids over this anytime
cleanliness in rooms could be so much better, dust collecting on the skirting and kids toys found in bathroom
huge room, 3 double beds which kids loved!
kids were aloud to play in the hall and nice area outside to sit and chat
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to their room shouting running up and down corridor banging doors we were on the 3rd floor with 2 kids who kept
reception desk that doesn t loook like reception and kids allowed to be playing ball in reception
as clean as it could be breakfast not good quality for the price noisy air con in room kids rooms didn't have
a woman with her two kids
we felt like kids being scolded and so embarrassed
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids had great fun in the pool
the kids had so much fun in the swimming pool
sauna, hair products, passports for kids, design of hotel patricia and jack were super helpful
kids time in pool is very limited .
staff, great massages, balconies with the sea view, great rooms, room service food was good, no kids in the
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wonderfully clean,friendly welcoming staff and great parking
so friendly and welcoming i have to particularly thank richard who kindly took us to the local golf club where
parking no issue at all with a free carpark directly opposite the hotel
nice meal in the bar and drinks outside
location, great parking, very kind and attentive staff, clearly care about their visitors
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids loved the pick and mix for halloween
was quirky but great value prior to a graduation in cardiff with 2 kids in tow i have stayed before and great
staff were very helpful to me and the kids,the restaurant staff were exceptional
breakfast was good and it's kids friendly
tv couldn't load netflix on for the kids but we managed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the quality of the food served on kids menu was top notch
out was at 1030 so we were only able to use the pool for a short while in the evening before the kids were asked
no room service is saddy waddy but friendly reception man gave us snacky wacky
the wifi wasn't great.
comfortable, breakfast was lovely, everything you could need was available, i didn't use the spa but friends
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi was a bit patchy.
wifi was awful room was to hot, radiators turned off and had to sleep with the door open
ac would have been nice wifi was quite weak by signals
couldn t get the wifi password to work.
the wifi kept going off
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the staff were very friendly and helpful and the kids loved it there
the kids loved him
our kids slept on the sofa bed and were very happy with it
clean, allowed early check in
did not realise thursday was quiz night but room service good.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
s your own fault you should ve thought of a taxi before you went fair enough but helping two kids you do
it was 2 adults and 2 young kids
com did not offer me a family room when i booked only two rooms for my wife and kids
out of town with plenty of parking. spacious room with a bath. nice breakfast
were over for a golf competition
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the
bar reasonably priced, staff friendly
nice breakfast, good wifi
town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!
lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids handprints everywhere
i got a great night sleep and so did my wife+kids wifi could do with better speed but i paid a great price to
breakfast buffet was brilliant my kids really enjoyed it
lots of kids but was quiet at night and given a quiet room so no problem at all
meant we could visit one day and then nip to the seaside at big bad barry with the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
access with small kids and rooms were small
i am a thirty seven year old woman with three kids and was visiting a friend nearby
looked after adults, kids, dog and even had secure lock up for bikes
the staff were friendly and helpful. the bar area was lovely and breakfast was great
couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
but i doubt whether she did as it volume never change so wouldn t recommend if you have kids or wanted an
the secure parking is brilliant and the breakfast is lovely
free wifi worked great
wifi ok at 5mb up and download
checked in immediately, room was clean and tidy, comfy bed, great shower, wifi, free parking