the pillows were horrible. they allowed kids to just wander the hallways all night.

they offered for us to switch rooms but after traveling for 5hrs with two kids and had already unpacked and it

after 10pm the halls had many kids being loud and running around

kids in the pool with no adults present

desk to get us checked in and the man she had been talking with then focused in on myself and my kids

we are old. some of the kids racing at 10:30 pm were irritating.

kids running in hall at minute and staff knew it and did nothing

was great and the kids enjoyed the pool

kids running up and down the hallway making a dog bark and bark and bark

there were kids running, yelling, and screaming after 10pm

need more chlorine in the pool an my kids broke out very bad from the pool an they need to pull the carpet up

clean and felt very save for me and my kids

breakfast in the morning not even coffee no furniture by the pool kids from the apartments behind the hotel were

i have 2 young kids and my son is autistic and jumps and has a small screaming issue but i informed the front

kids unsupervised, running through the corridor

mean, room smell, breakfast closed early i had kids they couldn't even get something to eat, bed very

our room was close r to the entry door and kids were running up and down the hallway

so rude especially the manly lady in the breakfast room she was very rude and she was nasty to my kids and i

noisy with kids and dog

dirty carpets and bath clean with out chemicals swimming pools it s very dangerous for a little kids under 6

was kids at the pool when we took our kids in, they was grabbing kids and throwing them in,one was even

choices for breakfast, not gluten or keto friendly

i would have liked more breakfast options and the pool is really small.

was kids at the pool when we took our kids in, they was grabbing kids and throwing them in,one was even telling

quick check in complimentary breakfast and coffee in location

location was in a good location for the event we attended, also the full kitchen and the room size was great,

nice hot breakfast

room was very nice and clean and tidy very nice kitchen at set up

breakfast

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

i didn't like how i was placed by a group of kids and the walls were very thin

the pool was lack luster, hot tub broken, and the kids birthday parties were very overwhelming

my wife and kids want to stay there again and i think we definitely will

loud crowd outside at night & kids in the

great room for our family of 5. plenty if room for the kids to play and hang out

i hung out with kids watching cartoons all night

packs would be excellent since you already sell the milk , and would be best for someone with kids

fitness center and laundry area was clean

wifi connection was horrible

loved the kitchen and the ease of use with the washer/dryer

check in staff said they had some electrical issues in the pool room so it was chilly is there, kids still wanted

found a bed bug on the bed my kids slept in

staff were nice the location was good we loved breakfast ud83dude0a the kids loved the pool but for me it was

we had zero idea it was under construction, which was not helpful with my two little kids by myself

convenient to the airport. free airport shuttle. really good breakfast!

guest kids keep beating on the doors running and throwing fruit and sticking gum to other guest

my wife and i had to sleep in separate rooms and split the kids up

i had to leave really early to get on my plane and they went to the kitchen to bring me something for breakfast

were random people in the parking lot blaring their music and partying

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

clean, kids enjoyed the pool, staff friendly, spacious bathroom

the pool wasn t open due to covid, but understandable. kids were bummed, but not a huge deal.

the kids were coughing and they were throwing up the chlorine was so bad

overnight during work event, great location and our room faced runway, kids would love it

wasent even staying the night my grand son wanted to swim for his birthday 0nly 7 kids we checked out 7:30 an

beds not good. loud kids in hallways.

very peaceful no wild kids running hallways

(i'm 58 yrs old and was with my kids

there are no pool and spa at the hotel which we feel unhappy about the staying

school hotel charm made it special, nice rooms with great room service and housekeeping folks dedicated to

hotel room is very stylish and fun looking for families with kids

everything was pretty cool but me and my fiance could not pay pool kids was on it all night

the hotel was very clean considering there were plenty of kids for softball tournaments

if you have kids watch out for their little fingers because the doors are very heavy and close really hard

pool table was a really my kids enjoyed it

the kids from the hotel kept knocking on my door..

was shut down (no mention of this in the website and when you travel with kids a pool is important)

it should been free breakfast for the price we paid.

comfortable room with balcony. good gym and close to the airport.

close to destination, free parking, easy enough check in

too rough of kids were playing in the pool ships be a sign no real rules at all enforced

the doors between the bed area and the living area - this was very helpful while traveling with kids

the breakfast staff, a gentleman, was so helpful and nice to my kids

i know we probably could have changed our room during our stay but once you unpack and your kids have settled

the room was clean and the pool was decent enough for my kids to blow off some steam

kids used jacuzzi like a baby pool all night

didn t like the fact the pool was closed due to covid we were traveling with kids and that was one of the main

last night of the stay it was overtaken by families with kids

pool was over filled with kids

too many kids there at this time

came to get away from our kids and the property was hosting a youth ministry summit

loved the pool area that s what my kids wanted at a hotel and it was inside which we loved

i love kids, but when you go to get away with your spouse, you don't want to be woke up at 6am from kid's

location next to restaurants, shopping center, activities for kids, and had great parking areas

90% of the hotel - we celebrated my sons birthday and had 4 kids in attendance, used the pool, had pizza and

kids next door could be heard clearly all morning

the kids love me for that

it was nice and the kids loved the pool!

view, pool and gym

bar tender was sweet and fun to chat with

the kids down to the pool and room was very chilly

we enjoyed the view and the kids enjoyed an evening swim.

was a la cross tournament and lots of young kids playing with the elevators

i was almost sleeping on the street with my little kids as all hotels were booked

breakfast wasn't good

os the hotel with the most infrastructure to take care of basic toddler s needs (kids utensiles/plates/cups

with full fridge, dishwasher, microwave and sink, which is very handy for those traveling with kids

on our second stay there was really loud music the whole night which was a bummer for my kids not being able

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

cleanliness was awesome, breakfast was good.

above us sounded like a heard and f buffalo( or maybe a room full of kids ) phoned the front desk to inform them

sure when a customer initially requests to not be near any kids, that the request is carried out

so the kids had to come through the bedroom to go to the bathroom and any nighttime trips to bathroom woke

breakfast was nice. room was cleaned where there for dance competition

free parking close to your room

kids screaming and running around

for a tournament we're not going to be there that long then night time came i understand with kids and stuff it

noisy kids in corridor. needs signs promoting quite as it's a shared space.

kids running up and down the hallway until midnight

the kids kept taking all of the towels and throwing them on the floor as well as taking our reserved

staff were friendly. kids enjoyed the pool.

clean, loved the pull out sofa bed for the kids, the gym and pool area were amazing as well

kids running all over the place unsupervised

pool area was off the chain kids running everywhere being obnoxious parents just not watching

the pool, pool table and patio was open had a great time at the pool with family and kids

breakfast not good. nothing kids would eat. only had bagel and creamcheese.

our room was massive. breakfast was good. kids enjoyed the pool.

there were a lot of kids running around and being loud

the security guard was sent to tell us we could not enter which upset kids

able to use pool and hot tub because kids had puked in it

very disappointing stay for my kids and i

tv did not work, bedside lights did not work and despite our requests these were never fixed kids ran around

being able to sleep in a warm bed along with a free breakfast was wonderful enough for me

loved the hot tub and swimming pool

the staff was extra friendly, especially the breakfast lady

the pool was closed, the bar and breakfast were basically non existant.

clean, pool

complementary breakfast.

no breakfast due to vivid 1o

the pool was closed, the bar and breakfast were basically non existant.

charged us for our kids meals then didnt take it off when i talked to

love that kids eat free

the room our kids got was not very clean

kids ate free.

my kids enjoyed the pool and there plenty of amenities

pool was way too cold for kids to swim, they were shivering as soon as they got into the

to pay extra for breakfast just to find out it was only cereals and danish, then my kids went to get breakfast

the floors were really dirty and my kids feet were black from playing

the pool was nice and the complimentary breakfast was delicious

the pool was nice and the complimentary breakfast was delicious

we have three kids would have been nice to have known

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

room (loved the hardwood floors), comfortable bed, room service was quick and delicious food

food was amazing from the restaurant and bar

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

great restaurant room service free usa today

the room service menu wasn't overpriced like a lot places and the $5 delivery fee was reasonable

room service breakfast was very good

rooftop pool area had a nice gathering place to sit and visit

room was right next to the elevators, thru the door you can hear kids yelling, peoples personal conversation

we enjoyed using the pool and the beds had little reading lights that the kids loved to use to read before bed

lady s where not real nice and the pancake machine was not working and i had little kids with me they do not

pool needed updating and was too small and filled with many kids

in the rooms had not been assigned and we were 5 rooms apart which meant instead of the younger kids being in

i called the front desk because there were numerous kids in our stairwells

breakfast was delicious and convenient with kids

2nd room ok for air conditioner, but noisey kids running back and forth in front of room, until 10pm

never once apologized for all the trouble my kids and i had

the pool was full of people drinking alcohol so it wasn t safe for my kids the staff didn t speak english

kur keys were no lknger usable and had to have front desk look for the mistake and reactivate our kids

shout out to our elevator friends the couple and their kids we kept meeting at the elevator

the cookies and complimentary waters on arrival and check out were very much appreciated and the kids were

appreciated the suite rooms with kids, next time i'll look for a townplace suite by marriott

kur keys were no lknger usable and had to have front desk look for the mistake and reactivate our kids

my kids really liked the complimentary soda and popcorn also

said they had 24/7 popcorn that my kids were pumped about but no popcorn.

my kids where amazed by this

breakfast was very busy with kids and families, but that didn't bother me as the dining area is spread out so

very friendly staff, clean rooms, great food, and kids loved the pool and hot tub

there were families with 3 kids and 2 parents i noticed they put in a 1 kind bedroom

kids loved the constellation projector in the room

the breakfast was odd with seating.

so hopefully next time we stay, the room service and restaurant will be open again

2-hour delay on room service.

no kids running through the hallways

weren't able to pull the curtains closed in our room so the kids woke up early and it was hard to fall asleep

the kids thought the pillows were to hard.

they don't have a pool my kids love to swim they was so mad they couldn't.

parking was a tad confusing and not super convenient, as i was traveling alone with young kids.

great location and wonderful staff! clean rooms my kids loved the pool.

my kids also really enjoyed how pleasant they was

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

my husband never left the vehicle and they were incredibly rude while we attempted to get our 5 kids out of

only inconvenient thing about this hotel room was that there was no microwave in the room and the kids had to

i could hear every word of their conversation and the kids were talking and laughing

on a lighter note, my kids enjoyed taking on the challenge to locate parking lot from hotel

(they had younger kids that talked alot)

were very noisy rowdy kids in the next room-kept us up late and woke us up very early in the morning

kids running and screaming every where

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

kids loved lit up skywalk

the pool was nice and the kids enjoyed it

i was traveling with three young kids by myself, and i loved how close it was to the convention center without

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to

full kitchenette available but no cutlery, plates or any utensils

great staff, clean hotel, awesome breakfast!

there is no guest laundry facility, something that all hamptons usually have

so my sleep was disrupted by rowdy guests and room service at all hours

main issue is lack of dining area, most notable at breakfast

eating at the bar was not very comfortable

snacks and drinks at the mini bar in room were a little on the pricey side.

breakfast was fantastic

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

we didn't like the parking..we didn't like having to leave to go back to the kids.

if you are young, have kids or in leisure vacation then ok, avoid if business travelling

the bar had a funky smell to it. did not want to spend time there.

due to covid the beautiful bar was closed and we could not use the free bikes

extremely pet friendly, beautiful rooms, a 24 hour gym with a pelaton bike and a jacobs ladder

the description boasted of the many restaurants including kids meals and room service

, room service, shower amenities, etc

rooftop bar had excellent downtown views

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

the bar upstairs had a fabulous view, was intimate and comfortable, great service

we booked a room with a trundle for the kids and there was no bedding and it wasn t made and there was no

the hotel was filled with college kids attending this music festival

liked bar and lounge area.....liked everything in room...

in at the bar giving all your personal info while people are standing by you ordering drinks

solid gym, free pinball, extra blankets in hallway

too many kids for a hotel connected to a casino

no poker tables in racino. nothing for kids to do. kids couldn t go to the buffet.

staff were super nice, the room was clean and spacious, and the pool was good for the kids to take a quick dip

our family has 3 kids, so the bunk beds worked out really well for us

hurt my back the next day was sore , needs a new mattress in that room , took my grandkids for spring break to

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

my parking was right there in front of the hotel, and i was on the third floor my room was right by

the pool was small but better than no pool at all

free parking in a garage

place, pool was smallish but the kids loved it

they can t control this but there always seem to be a lot of kids running around

i love the hotel my kids had fun

the room was very clean and there was plenty of room for me, my husband, and our two kids

i felt like me and my kids were more than welcome

heated swimming pool for the kids

swimming pool was perfect for the kids to enjoy

the pool my kids loved

i was super nervous about my kids hitting their head on it and of course it happened

excellent, friendly helpful staff (for the kids, we got an

the screaming stomping kids in the 4th floor from 10pm until 3am

this is a huge problem when you are traveling with kids or have luggage to carry in

room above us had kids and they ran, jumped, and screamed every morning

that does not bother me accept that they stick all the people with dogs and little kids in the same part of

i think we were on the same floor as kids

the pool was small but the kids didn t care

our room was big enough for two adults and 3 kids without us being on top of each other

the parents didn't have their kids behave which led to them running up and down the hallways all night

my guess was the parents went out and left these kids on their own

our kids were very excited about a pool, but it was so small that with only a few others groups there