ugh t, neighbor kids were loud most of night, bed extremely uncomfortable, light over mirror in bathroom didn

the parking lot is convenient and well lit

laundry facilities are great -- three washers and two dryers

breakfast was not available.

i had my own kitchen

heater in my kids room put out a horrible burnt popcorn smell

the cereal could have included a grown up one instead of all kinds for kids

the kids pool not working and dirty

kids loved it

as kids were constantly coming/going

the kids were running around and jumping next to you

my kids loved the fish tank and the turtles at the entrance.

no 1 bothered us, but i have 1 complaint and that is the idiots they put above me had kids and they stopped

that can't make their kids mind need to be on 1st floor

had a little kid s birthday party and they ran us out of the pool

could use a bigger pool.

good breakfast and coffee

were great and they got breakfast out early since we were all going to a softball tournament that morning

could have had a later pool time during the summer

the kitchen staff was very nice

sounded like a few kids in that room

beautiful property with great parking and great location! the best in texas!

the pool was small but clean

the gym was clean but didn't have weights on bars or a bench press

comfortable, convenient, easy parking

we couldn't wash our hands during the pandemic, which is very worrisome, especially having young kids

i had my kids with me and there trash from the day before was still in the room, mildewed towels on the

nice pool

i could not get connected to the wifi

rooms, good breakfast, pretty quiet considering the location

the pool had to much chlorine in it the kids couldn't really enjoy it.

was less than 24 hours and my mom and kids decided not to go so the hotel wasn't able to change the room

noise of some patrons after 11:30 pm at night with kids stomping on the ground, walls, ceiling, screaming and

the room was nice and cozy, and the pool was great and well tended to

i loved room service and how friendly everybody there really was to me

we had myself and my husband and our 3 kids so we needed it to cool off

this is a family establishment it would be nice to have a mini kids play area an pool just for them

the kids had fun in the pool and hot tub

there was ev charger onsite which helped a lot in my trip

the pool,restaurant and closeness to the airport

we only try to book places with this amenity because my kids special diets

the kids could not eat the servings

my kids asked if someone got shot in the room and they were markers because it felt a little sketchy

annoying neighbors above us with kids running around and stomping on our ceiling

everything was pretty good except my kids found what appeared to be blood stains and other stains on some of

i never feel like my kids are disturbing those below us if they make too much noise or run

no areas for kids inside or outside the hotel

room, 2 beds and a sleeping sofa for a very affordable price, being a family of 2 adults with 3 kids it was

this time, the guests were just loud and rowdy , kids

i only got the room for my kids to get away and swim in a pool that's safe because of our neighborhood

kids in the pool were unattended

- great place to stay with kids, free food for breakfast and dinner - free happy hour every day - great staff,

the kids loved it

the perents to be there with the kids..

the kids enjoyed the pool very relaxing to me before going back to work and school

family booked this location with kids in hopes that the children would be able to swim but the pool was out of

the pool was out of order for most of my stay which was very disappointing that my kids had to watch the other

love the availability of a free shuttle

pool and gym

nice staff and a good bar and food down stairs

very clean and kids friendly

nigerian man was very rude to the black kids he scream in their face saying he would put them out and give money

i liked the shower would have preferred a tub because i had small kids

pool was 24hour, therefore many 'teen' kids hanging around the lobby, laying around in the hallways

the hotel lobby was so big that's why my kids loved

level down the hall with young kids running in the hallway and screaming

pool was dirty, cockroaches and leaves in it

the shuttle took a long time picking us up from airport.

shuttle was broken down with no back up and that was main reason chose this hotel.

wifi is slow

get my own beach towel that was still damp from the day before and use that for myself and my 3 kids

couple of weekends, kitchen was unable to keep up with guests' breakfast needs; but they tried mightily

loved the gym and pool and the morning

that was not expected, so it was very much appreciated, and the kitchenette was bomb

cleanliness, kitchenette, space, security

wanted a jacuzzi near the pool.

the parking was ridiculous.

indoor gym and very clean

our group one truck was stolen from hotel parking lot another truck was broken in braking glass , so security

picked this just because it had a bar and restaurant

was horrible very hard and my 1s night i had kids upstairs over me running and stomping i tried talking to staff

on while swimming we looked forward into swimming but just stayed 30mins in the pool because the kids wants to

kids running up and down hall

staff was super friendly, location was excellent. grab n go breakfast

no hot tub and the breakfast was not very good at all

convenient, free parking

staff was nice, room was clean and comfortable. breakfast was good.

and my husband took our two kids who are 3 and 1 to the houston zoo

i had to pay 100 dollars deposit and my kids left 2 bags of clothes and the manger said we trashed the

kids complained about the blankets being rough

the first time, the a/c made a clanking sound that woke up my kids when it came on

we would not allow our kids to swim due to the poor condition of the water

i'm glad i had both of my kids there to help me

kids were running down the hallway beating on the doors

pool was decent, kids had fun in it

broken fridge, food went bad. pool was closed for maintenance which did not make my kids happy.

disgusting, it reaked of marijuana, found some marijuana on our patio, did not feel safe for my kids, the a/c

my kids room was far down the hall not even close to our room

the kitchenette

free laundry facilities

full sized kitchen w/utensils

the room was pretty clean. gym was decent. yeah plenty of parking

laundry room was clean, and the little gym was a nice plus

sometimes the parking lot was a little too full, but that was not all the time.

pool was not what we expected so we didn't go in and we found a few bugs in the bathroom

a pool, what's not to like

laundry room was clean, and the little gym was a nice plus

had my kids fall asleep on the truck since we were all so tired of being on the road for 6 hours

it s always pretty clean when water is not in the elevator because kids coming from the pool

the room was great. the pool was very nice. the front desk clerk was amazing!

proximity to nrg arena the pool breakfast was great. rooms were clean and comfy

the pool is in a bad location

breakfast was very good. location was two blocks from both of .y appointments.

restaurant and bar food is very good and staff very nice

loved the pool! it had a great view

there was a shuttle bus to nrg stadium which really helped us get to the game

that everything that i needed was in the hotel,including shuttle service

i liked the laundry room

continental breakfast and coffee bar was such a nice set up

the breakfast was nice and filling, the restaurant and bar area was quite enjoyable

i did see a few small ants on the kitchen counter area

the location is perfect for our medical appointments at md anderson & the shuttle is a wonderful service

i travel with rambunctious kids who need an outlet so always sort hotels by pools

poor wifi throughout the building.

also breakfast was great

good breakfast provided

the pool wasn t the cleanest but it s ok cause i used the jacuzzi ud83eudd1eud83cudffc

no wiffy for the kids

just one school kids carton of skin milk

sleeping on the sofa bed. kids got the double beds and slept great!

the kids slept in there and watched movies while we watched tv in our area

laundry ud83dude22 being in a group made it very hard to get the kids gear cleaned

i booked this hotel for my wife and kids just for one night as they were making a quick trip down to houston

this was strictly for my toddler s birthday and us having booked a kids event at a store at galleria

here - everything was lovely, from the front desk team (they even gave us teddy bears for the kids) to the food

we couldn t reach it but most likely it was some trash that kids threw up there

i love my stay at this hotel. i will return soon, my kids enjoy themselves

my kids loved the breakfast

also the tv selection offers netflix, which my kids loved

my kids especially enjoyed the texas shaped belgian waffles

it wasn t their fault, but we couldn t use the pool.

my kids loved the breakfast

on the second night we went to swim and they had a group of younger kids around 13ish, maybe 5-7 of them, and

necessarily the hotels fault, they didn t step in, or even confront the guardians, to keep the kids from being

this is a perfect place to book if you re traveling with your pet

neither the bar or the room

shuttle to the hospital was convenient with a friendly driver.

we love that it is quite, no door slamming or kids running throughout the halls

my kids loved the pool and gym

was not included which i did not realize as this is important when travelling with kids

the other amenities were eh the pool was not exactly my favorite

clean. comfortable and a very relaxing atmosphere. the bar area was nice and the drinks not bad.