so our kids had to sleep on a pull out that was not clean, it had candy , dried blood on cover , and dirt

my kids had to sleep on the couch with no sheets or cover or pillows

location was perfect, right off highway. full breakfast was great with our 4 kids

only thing i didn't care for was the obvious use of the indoor pool by the local kids tried to go to the pool

communication signs were missing letters so they have been sharpied in to fix loud room ac kids were more

the young lady that fix it wasn't nice at all she knew we was ready to eat after i fix the kids food it's wasn

great location and pool was clean. kids loved the breakfast too!

to be a little cold out this past weekend that we visited so it was inconvenient with the kids

property had bed bugs . and put me and my kids to leave the premises

us alot saying if someone complains about any noise we would have to pay their stay bill, our kids of 16 and 1

kids lived the tx shaped waffles and pool

the breakfast was delicious and very clean.

good location, nice facilities, very clean, nice personnel, good breakfast, good indoor pool

breakfast was great

the breakfast, had very limited selections & no meat.

it was new and a kitchenette

trash can under the kitchen sink was full when i checked in

it was new and had a kitchenette

day we checks out we went down for breakfast and when we arrived the day before we were told breakfast was 6-1

wish bar was open for brunch and a little later on the weekends

pool is very small and the air in the room we stayed in didn t work to well

the gym was nice and the water bottle fill ups were an added bonus. breakfast was also great!

bar and pool area

breakfast was good. simple. no fruit

breakfast that was included was awesome! my kids loves the fresh baked cookies in the afternoon!

kids were running around on the floor above ours until late at night

not easy to eat breakfast in the deep sofas especially for kids.

good breakfast and indoor pool for the kids

good breakfast with smoothies and so much listed and it was just enough variety to keep the kids happy

i loved that young kids are free for the breakfast buffet

like the location, hotel was kids friendly and clean

the pool was clean and kids really enjoyed swimming but towels never stocked for all the guests

lights out in pool area

the location, the staff, breakfast and cleanliness, and pet friendly

many families with kids running all over the place

we had two very sad kids

my kids were not very happy about this and were very

2 kids)

very clean, comfortable and spacious room. good breakfast, pool & gym nice, good equipment.

my kids were very full until lunch time

my kids and i were looking forward to it, and it did not exist

charged for the room that night, even though it would be unbearable to sleep in there with our 4 kids

kids loved it

stay, waited 20 minutes in line in the lobby with the screaming barking pitbull and someone s kids video game

i stayed here because of pool for kids come to find out there is no pool..

kids loved small pool and hot tub.

low points: view of the parking garage, no way to utilize

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry

parking

past 11 am in the lobby, they took everything away, and i got in around midnight with three kids

the rooms are setup, more like a kids preschool room, & extremely small

the gym was excellent as well

be sure you reserve the morning shuttle to the airport in advance

covid 19 messed up the pool lol

available for use, this was part of the reason our large party chose those hotel for all of the kids to have

kids and their father got locked in the bathroom a few times something with the knob

helpful staff who held our kids eye glasses they forgot and was willing to mail them to us

the kids were disappointed the pool was closed

noise of all the kids on-site for basketball tournament

it was great for our big family (we have five kids)

rooms were great, very cozy. great set up. kids were supper happy.

all 4 of my kids loved being there

lit great layout for not bumping into each other and my husband and i were traveling with our two kids and my

get booked into the room and after waiting what seamed like forever and 4 booking agents later my kids and i

the room was clean and comfortable. nice area to walk around outside if you brought a pet.

the gym was very nice and the roof top pool and spa were a real highlight

room is comfy and clean, it has a great gym and it s breakfast is pretty good

delicious breakfast, friendly staff, heated pool and big hot

picked your hotel because it is a pet friendly hotel

it, even thow i was with my kids,, it nice and quiet and the stuff was great, with tips and giving towels i'll

they said there are too many kids using their tablets

casino area, where you find people from all walks of life drinking and smoking; absolutely not kids friendly

what made it bad for me is it had no refrigerator or microwave, as we had kids, and had some food that we needed

food was expensive and the pizzas for the kids wasn't cooked

we got a small room with one king size bed, and i had my two kids in me and my husband

otherwise the food at the bar and the drinks were excellent

pay parking, pay wifi no breakfast pool closed

we had two pets (small dogs) with us and this hotel has absolutely spotless carpets with very short fiber so

drinks in the bar are way expensive

the kids enjoyed the pool and we took a short walk (3 blocks) to the reno arch

i'm glad i didn't take my kids swimming

yeah, extremely noisy guests with kids in room above us

love the pool and workout area

also disappointed about the no room service, almost every hotel has it and i already paid too much for my room

kids needed to be in same room

there are also 2 comfortable queen beds and a sofa for a family with more than 2 kids and warm air conditioner

the kids area play room

buffet expensive with few kids options

city of reno sign is right outside the front door, it was so great to get to see it at night with kids and

it was too creepy for my kids. the smell like old moist rags was very strong.

in the downtown but slightly away from casino hotels, which was a big plus while traveling with kids

the hotel was very clean and the environment was super chill and great for people traveling with kids definitely

the indoor pool was a total hit with the kids as well as the pool table

game room for kids, workout room

all the facilities are there including circus circus activities for the kids

the pool area was kind of gross, though it was late in the day and overwhelmed by little kids

the pool is not deep but i guess it s good because your kids are safe

there was a lot of fun activities for grown ups and kids

lots of families here . lots of kids .

the giant arcade is great for older kids to entertain themselves while parents go gamble

kids running in the hall, late at nigh

also that we could gamble and the kids had time to play too so we each had a little time for each

don't go if you want a quiet visit. lots of kids and loud.

the games were very well maintained and kept the kids entertained

no entertainment for the kids it s a resort

it was clean and comfortable. tv was loaded with many channels to keep kids occupied.

there isn't anything for kids at this actual hotel but it's so close to everything that we just walked to

brought my kids & because my daughter was a few behind me the security officer said she can t be in casino

was the ac wasn't cold how we wanted it and the door doesn't have anything secure and my two kids were able to

the only breakfast cereals that i found were sugary cereals for kids

a bit noisy hear kids running in hall and hear neighbors

it was for 4 adults and 2 kids

the kids enjoyed the pool, while we were glad we could get some laundry done

the kids loved the indoor pool