paid extra for the fireplace room but do to high fire activity in the near by areas no romantic fire

parking is tough

free parking and fast check-in and check-out

parking was scarce and tight

like pool ,hot tub ,room service, ac, shower did not work properly, giant sink hole in back parking lot, we also

our kids loved them

and i were visiting in lobby area by fireplace while our teenage kids swam

breakfast

breakfast was very good. good food choices

the staff didn t share we had a free breakfast included

didn't like the fact that i couldn't find any place to seat at the poolside while my kids were sitting

i laid napkins down as place mats for my kids to make me feel better

the beds were comfortable. the kids really enjoyed the pool.

pool was fun for the kids

was no heads up that the palm trees were being trimmed so eating breakfast outside or letting my kids get one

kids in hot tub and pool with no adult supervision around

pool was very nice and the kids had a blast

getting kicked out of the hot tub at 10pm when the kids weren't there, but that's standard practice for many

overall my husband and i were happy, though our older kids were not fans of the beds

early check in and late check out.

bed me and my kids slept on we could actually feel the spring on the mattress

and quiet lounge area behind reception were great additions to help kick off our stay with young kids on a good

pool and courtyard areas are nice

pool and quiet lounge area behind reception were great additions to help kick off our stay with

swimming pool was dirty, bad smell, lots of debris in the pool

kids talked me into leaving san francisco to go back for a second night

the kids really loved the happy hour

kids loved the pool and chatting during happy our with their snacks and sodas

were a few families there that didn t watch their kids very well, and the kids were running around and some

the room had 2 tv's and kids were able to watch what they wanted and so were the

negative i can think of is with so many bath features in reach from the shower seat, the grab bar itself was a

top bar should have been open at least at night plus cushions

foot traffic noise from the rooftop bar in our bedroom at the 5th floor just under

,rooftop bar was great

rooftop bar was good, but could use better sun shades

it also had a small kitchenette with an eating area and a separate bedroom for the kids

i would not recommend this place for kids

one side of the hotel was one family the other room was on the other side of the hotel so they kids couldn't be

on-site laundry and vending machines

we missed the continental breakfast

hot chocolate in the rooms for the kids.

staff very flexible and helpful even with kids

fresh bakery pastries would be a nice addition and hot chocolate for the kids

fresh bakery pastries would be a nice addition and hot chocolate for the kids

no laundry room

there were twin beds for the kids and a king size bed in a separate space

parents with kids playing after dark in courtyard.

we booked the quad room, perfect for a visit with kids or friends

1) the complimentary breakfast was such a nice touch - we enjoyed the pre-made crepes (with nutella and cinnamon

limited counter space made it not flow exactly perfectly (working in a kitchen i understand all aspects of this

my husband and i and our 2 small kids were on the 1st floor that is up a flight of stairs and not connected

the kids loved having a dvd library from which to choose movies, and i appreciated all the helpful

the breakfast was very nice and tasty with a good variety of choices and beautiful setting

parking was difficult for me

(breakfast was also great

pool and spa were closed for maintenance

the parking lot had trash which was not picked up the entire 3-day stay

plenty of parking and location is close to freeway and restaurants

homeless encampment at entrance to parking unsettling

free parking is wonderful

was great that they were able to get us adjoining rooms because we had kids with us

front desk lady was friendly and accommodating. nice bath tub for kids. beds were ok.

pool was out of order (not great with kids wanting to swim)

room service: expected some fresh towels and trash taken out daily

were very pet friendly with beautiful trails to walk on

pool for the kids

the room was clean and comfortable and my kids loved the pool.

nice location. nice pool area. nice shopping area with kids play area across the street.

we had a reservation for 6 nights and checked in with 1 tiny bar of soap, 3 towel sets and 2 coffees

pool for the kids

breakfast ends early. my kids like to sleep in when we are there.

location, parking

breakfast lady is very attentive and super nice

pool was closed

ample parking space

kids were watching disney channel when suddenly it went off & said subscription expired

great breakfast - good coffee and according to my kids, the best eggs they've had at a hotel.

very handy especially if you have kids

quiet and clean nice staff kids liked the pool lots of breakfast options good price

it was the most we spent on a hotel room our entire trip and we didn't even have a bed for our kids

great if you have dogs or kids

breakfast was good for the kids

we were up fairly early in the mornings but even so, 7:30 am is a little too early to hear kids running through

love the heated pool and hot tub, great for adults or kids

breakfast as always in holiday inn express cool with kids