the pool looked inviting but unfortunately the weather was a bit to cold so we could not take advantage

breakfast was out of this world and loved the jacuzzi bath and wood burner fire (december stay)

facilities were great, lovely garden and pool, comfortable, big bed and lots more

no one answer our call regarding the password for the wifi and therefore we couldn t to the internet

breakfast is exceptional and ended our stay on a high note

very comfortable beds huge space outside well equipped kitchen inside and another well equipped kitchen in the

a pool clean half way through the week would have been great

games room, the pool, the trampoline

the place was quiet, but for instance, our room had very bad wifi signal because it was literally on the opposite

there is a very easy & free parking in front of the hotel

wifi wasn t working properly.

would have been nice to have some bowls and a dish towel or paper towels in the kitchen of the apartment

slippery bath made shower hazardous. wifi very poor.

the wifi is very good

room was hit with a humid moldy smell, the staff reception could have been more friendly, and the wifi required

(1)wifi did not work

the wifi was super also

nice staff, we could stay in the breakfast are to work for a couple of hours - good wifi - close to the center

good wifi and great shower water

location good wifi very friendly staff nice big room with aircon good breakfast

no room service no laundry service(4stars hotel!!!) breakfast starts too late.. at 09:00

a good size tv was in the room although we did not use it, also a mini bar stocking the usual drinks you normally

nice bar attached which also has dining facilities

hotel's restaurant calls itself a 'gastrobar', but it doesn't really live up to its ambitions

wifi was a bit weak/not available the first evening, but the problem did not occur after that.

we didn t eat in the restaurant as it was closed sunday evening, although we did have a lovely breakfast next

breakfast with the wonderful view

we did not like breakfast.

the wifi could be faster, but it wasn't that big a deal and it did not spoil our stay :)

the arrival we were told we had a 1 hour spa included, and when we went to the desk to book our spa, they told

nice staff, nice place, but expensive and spa is not included in the price.

of room, hotel and town information available in the room itself would have been good, and the wifi was so bad

wifi went in and out, out mostly. shower never got hot.

lots of bars and restaurants in the immediate vicinity, but the hotel had a great restaurant and bar so

my kids also liked the moroccan design

fast and stable wifi

excellent tapas bar very close

no restaurant or bar but a few nearby so not a major problem

location is central and not far from the main restaurant / bar areas

but still i am happy that they allow pet in the room

good value for money in cuenca. nice bar that serves lovely lunch and dinner beside the hotel.

wifi cannot be used for any serious work or any video conference

the mini bar in the room was handy for keeping drinks cold

lovely entrance, bar and restaurant on the smallish size and absolutely charming

the narrow bridge to town was intimidating, but our kids loved taking it each day

we stayed on a bank holiday- big mistake as the world and his wife and tons of kids sauntered through the

brilliant for little kids

the wifi in our room was a bit unstable. sometimes the connection just lost suddenly.

gym is not well-equipped

tho maybe not the best place for families with kids cause it can be noisy

they have a nice gym and a separate room of the lobby to relax or work

gym was open 24hrs and even though they don't have a restaurant they have places nearby and pizza

and attempting all sorts of bedroom gymnastics didn't help our opinion

wifi in our side was terrible and we had a bike in their storage space and when we got it back it

swimmingpool area, playroom for kids

property and great games room and kids play room

s a good hotel for families with kids, but too noisy and busy for a quiet stay, which is what we were looking

not easy with kids fake lawn

we could always tear the music from the lobby/common area then later in the evening kids playing in the game