Booking Options
Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our 7th year anniversary and that tub was the main focal point to relax for the night without our kids
customer service was great! location was great! the kids enjoyed the pool.
location, kids loved the large pool
at the front desk are awesome, the breakfast was super delicious, the pool is very nice & the kids loved it
was just a nice relaxing night out of the house kids loved the pool. everything was great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids are allergic so they moved us to an allergen free room which was much cleaner
pool and basketball court areas, lots for my family to do when we were done with our adventure at
the grounds are fairly extensive, which is great since the hotel is pet friendly
was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check
it was very clean, had a great breakfast and the pool was sparkling clean too.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
with covid no breakfast or pool so i can t rate that. the bag breakfast was nice. nice room.
there is a restaurant and bar onsite, never went, so cant really say if it was good or bad
parking is crowded due to some events at the hotel
i went to the sheraton hotel website it showed a beautiful pool at this location
the pool was disgusting! and the wifi wasn t good. my netflix was interrupted the whole stay
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids loved the pool
breakfast should be included.
should include a complimentary light breakfast. even red roof inn does that.
kids loved the pool
pool wasn't open but that's due to the times i'm sure.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the hot tub didn't work and the lady doing breakfast was rude to kids and
at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim so the kids were very
if you're traveling, you want to at least get in the jacuzzi and let the kids swim to tire them out
throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids
even let us stay in the pool longer, my kids loved that
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
15 unsupervised small kids at the pool. loud bangs on the wall at 330am
a lot of kids running around all day and night
also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even
pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels
i have two young kids and told them i needed to get them to bed because there grandma s funeral was in the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids /young adults were screaming at midnight in the hall and parking lot
not dep enough they were kids size
a young kids are there and nobody will teach them to be quiet late night not even the staff will do
parking is always available and plenty
a very snowy day, the parking lot was not salted
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids screaming and swearing literally at all hours of the night with nothing done about it.
apparently two people were having sex while kids were in the pool
at about 4 am a fight breaks out and there s screaming and stuff being thrown my kids were scared and still
the price of your stay and kids can t eat breakfast for free, 11
the staff were awesome, room was great and breakfast and the pool were good as well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids loved the pool and breakfast was great
our room was very open, making it a good area for the kids
the pool is small but clean, and pool was heated which my kids enjoyed
pet friendly with ample grass for dog walking
comfy bed. loved the bathroom design. nice gym
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
booking under age kids in hotel rooms
too many little kids running halls
the other items were a kids size fruit cup and single serve yogurt
it's just a motel and feels terrible to stay with family and kids
kids running around making a noise
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
smelt like trash going through the halls and kids running everywhere glad i didn t stay
husband and i stayed here for a night away from the kids
the bar was not open - by the time we made it back to the hotel it was closed
smelt like trash going through the halls and kids running everywhere glad i didn’t stay
no complimentary breakfast or coffee
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
often kids do not read the warning
kids said the pull-out sofa bed was the most comfortable they've ever slept on
there were some noisy kids above us for several minutes off & on.
a very loud party happening in the room above our room that consisted of loud conversations and kids running
workers allowed the little kids staying at the property to run wild
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn't care to have my kids around that
choices for kids at breakfast
my kids wanted to swim and couldn t
clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy
there were kids knocking on my room door and running.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
overall the hotel was great for the value. kids had a blast.
swimming pool for my kids.
friendly staff and great common spaces for family to hang out late night after kids were
there were little kids running in the hallway and the other party had the hall way smelling like weed and the
swimming pool for my kids.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean and the kids had fun in the swimming pool.
the people staying that weekend left the place in mess, to many kids.
enjoyed everything but pool was a bit cold for kids/wife.
kids playing on elevator
t enjoy were the mattresses of both the bed in our room in addition to the let out bed for our kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
) pool/breakfast area crowded with unsupervised kids (where are the parents
we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay
the pool was absolutely packed with kids and was very loud.
the kids were getting restless as anyone else would if you had to wait as long as we did
to many kids in the hot tub without parents,pool was very cold
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
had 3 adults 2 kids and we where in a room with just 2 beds
location was awesome! liked the dining options and play ground for kids was really great.
the lobby bar was a bonus
not free or particularly good; bar minimal & not friendly
clean and free secured parking!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids loved the pool and popcorn
breakfast & dinner is huge with little kids avoid paying ridiculous restaurant prices
and jacuzzi were great, it was amazing for the kids
the younger kids took over the hot tub
2 children for the price i paid i thought i was getting a room that had a pull out bed for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of
people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of
the location was good. nice courtyard. plenty for kids to do.
lots of kids
room was clean and prepared upon arrival. i had my kids with me and staff was very understanding
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
noise and disruption in the hallways from the kids that were there from the hockey team
the loud noise, kids playing in hallway, shooting, one elevator, bathroom wasn't clean
kids running down hallway late at night.
with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking
it s nice having a bar area so you can have a drink knowing you re not driving home.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
breakfast: beautiful display
she was able to accommodate an early check in for us
the bar was closed
location. room appointments were very nice and comfortable. breakfast buffet was excellent.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
coffee in the room, gym and pool available, free shuttle service breakfast available
had to ask more than once for items needed. staff not at the bar when needed.
- gym needed remodeling (water leak)
coffee in the room, gym and pool available, free shuttle service breakfast available
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were kids screaming and running up and down the halls at 12:30am.
there were places for kids to run off energy
random person off the street got into my room and stole my kids air pods, and apple chargers
was noisy kids that were running and jumping both nights i was there not the fault of the
the pool was fun for my kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the cafe breakfast was great and so was the bar and speakeasy
the room service was really good
breakfast bar is by far the best i have ever enjoyed during any of my many travels
access to cleveland clinic and ease of obtaining shuttle service as needed
when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
of my kids has food allergies and although there were other options to order from on the menu, it was a
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
my kids are very picky and i paid 1650 for them to have fruit and bread
it was one of the hotels that had cleveland clinic shuttle service
bar way overpriced for what was offered
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
got approached by homeless man asking to talk to me and my two kids in the parking lot
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
dinning are was wonderful & like how kids eat free at the buffet
was a large line to check in and the staff came around with water bottles and juice for kids
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we only had 1 large towel in our room - 2 adults and 2 kids would expect more for a standard room
kids liked it and had fun playing kicker at the lobby
would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
staff nice , great area for kids while traveling.
i just wish it was a microwave i had my kids
not a place for families with kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were very impressed with having their own bunk beds and small living area
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
the kids breakfast must be included along with the adults
large room, kids loved the bunk beds. staff was friendly and breakfast was great.
kids loved the pool/jacuzzi
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
it was easy to find. clean. kids loved the pool
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
the pool and hot tub were perfect for the kids
the rooms were very clean and my kids loved the pool
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the vault bar was the best bar i have ever been to
the rood top bar is an experience and i loved
room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice
the king suite was way better then expected , room service was worth every dime .
room service was not available, the television in the room wasn't working right and the door to our
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
we ate breakfast and dinner there
pet friendly hotel
breakfast in the restaurant was good as well
the breakfast was great we had the chicken and waffles can t watch t to go back
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my sister left after helping me unload my kids and luggage and then left
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
only complaint... no guide on the tv for the kids.
also my kids were disappointed by the lack of a
the window was able to be completely open which was totally unsafe if there was little kids around because
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we couldn't cast disney+ for our kids, towels could be a little bigger
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
kids slept like rocks on the beds all night
no free breakfast but there is a restaurant
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
rooms are small, but what they lack in space they make up for with class and character
the staff is great and also love the bar and food
loved the extra touches with the purity coffee in the room the gym was also nice
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
could have been some toast with the breakfast buffet
was supposed to be pet-friendly but they would not allow my dog to use the grass area to relieve herself even
in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only
a very surprised that i had to pay for breakfast
bar and restaurant staff was very friendly and accommodating
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
could be a bit too crowded w/ wild kids at times
didn t like that kids under the age of 18 can get in the hot tub
my kids enjoyed the fitness room
our kids had a great time in the pool and we loved our whole stay
the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
also only one bottle of shampoo and one bar soap for occupancy of two people
items mentioned above guest wifi did not work
breakfast was full and fresh with the nicest kitchen lady
however, there were some issues: guest wifi did not work
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a huge deal, but when your traveling with kids it just doesn't work
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
breakfast prices. we have 3 kids, a family of 5.
Booking Options
Kid Friendly, Avaialable Crib
they also had to wrangle all of the hockey kids the parents never watch
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
room service was an extra $5 to bring food to the room
i made the reservation the women told me that the spa was same day reservations
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very
they said yes it has a kids menu
nice room, everything as expected. kids had so much fun in the pool!
maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and
Booking Options
Kid Friendly, Avaialable Crib
it was kids run up and down the hallway all night kept me up
it's really just a kids pool
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
originally added extra items to my room service tab
in room breakfast was excellent
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
the bed was great nice tv room service was great
had i been alone, i never would have paid the >$750 (plus pet fee) for the room
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
amazing gym, bar and breakfast!
had to scan a bar code for room service food from restaurant downstairs, not able to download program so could
the bar closed early
the hallway was dirty and there were laundry bins in the hall way all night
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i booked this room because it was promising a pool for the kids. there was no pool.
noisy kids
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
they also have a free shuttle to the airport
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids loved the pantry and pool
approx 7 kids and adults had to exit the area because it was burning
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
there was lots of yelling kids at pool