Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was quite dirty
the staff was very kind and helpful, the facilities were great, deli breakfast
very clean and the breakfast delicious
it was nice and quiet for sleeping and breakfast was available when they said it would be
of being able to store luggage after checking out until time to leave area, air conditioning and breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
location is walking distance to melacon,staff were amazing,breakfast good and the woman at the breakfast place
breakfast
they have to improve breakfast
i arrived at 2:30am with a flat tire, and there was no parking available
very hard to find. inadequate parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
nice pool area, but didn't use because it was packed with kids
the pool is always full of screaming kids having fun
the fact that pool rules are not applied better
comfy seating at the pool
parking was excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
hotel receives mostly family's with small kids which was what we were looking for
the pool excellent for kids
the location is great and the pool is wonderful plus there were daily activities for kids
a lot of kids and too much noise but i understand is a family hotel
to all-inclusive local families leading to low quality food, weak drinks, crowded pool (a lot of kids) and
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids and adult pool was the same, our room smelled like cigarettes upon entering, even the valet
had a water leak on ceiling making the floor slippery my kids fell twice, ac on living room was not keeping
kids did not like sofa bed
the pool was great, kids enjoyed swimming every day
she loved the pool and like all kids didn t want to leave it
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
great suites! great service kids had a blast on the kids pool area
the kids playground was not open during our stay
noise from the street and the kids pool, giant blowers, activities, horrid bands on beach was blaring and
there were two large pools and a kids splash area
elevator didn't work and it was really hard to take up and down my kids stroller
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
was great and very clean, the pool water was warm which was a plus
wifi is primarily in the common areas. i prefer it in the room as well.
pool bartender was lazy and on his cell-phone
breakfast had a large variety of options and was really good
very nice and clean helpful staff, good food and restaurant, breakfast included.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
pool hours were awesome especially for the kids that only wanted to be in the pool
kids crying at 1030 in the hallway couldn't sleep musty smell in the room jammed all the cars in
pool was on the cool side but lovely and clean and good size
rather run down, difficulty getting wifi in room, always several tries to open the door, toilet didn't flush
secure off street parking. cute little sports bar - very personable bartender, arturo!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
too many kids running and jumping in. too crowded, and closes too early.
best for families as was filled with kids and noisy
the location is great. kids friendly and the view is amazing
too much drinking going on and a lot of small kids around this
it isn't too busy or loud but it's close enough to relevant places and it's got a bar by the beach
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
our kids had a lot of fun playing on the slides in the pool
i wish the weather was warmer for us to use the pool, it looked amazing, especially for kids, it reminded me
service the most as well as the kids center and playground on one side of the pool por the
shout out to paola who did really cool arts and crafts and activities with the kids
love that the kids water park area was next to the big pool so my kids could be playing while i was in the pool
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
larger swimming pool with slide for kids was not heated
charge extra for kids even when having
too many kids
clean, space, great pool good service
very noisy all day with that microfone person and music in the pool area
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool have insane a lot of cloro me kids was crying, and the adults we have lot of pain and reactions
the pool for the kids
atmosphere is totally family oriented, which is great because i was travelling with kids
we were told there was planned/supervised activities for the kids, yet there was nothing available
hotel is in a good location with nice beach and good restaurant travelled with the family and the kids were very
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
6 tables at the pool many ppl just had the personal things on the side of the pool no service for drinks or
great location and pool
kitchen washcloth or not replaced (as a hotel norm) when i threw it on floor and no dish drying
pool hours could be expanded, starts at 9am
people smoking in the pool, nobody there to stop it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the place is quiet and has a great pool
clean rooms..friendly staff..nice pool
ceptionist told us that the water would be fixed, we waited 7 hours, still wasn t fixed - pool was under
the hotel has a magnificent pool scene and bar that makes it difficult to want to go anywhere else
dislike that the pools tile was coming apart most of us cut accidentally when getting out
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
said they will change my bed and they never did, drinks are mostly ice with no flavor in tiny kids size plastic
we enjoyed the pools, especially my kids
was a misunderstanding with the price and how many kids should stay, we end up paying for an extra kid but
wifi doesnt work most of the time
noisy location where our room was - right across from children's pool and play area.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
value for money, immediately next to a large grocery store, beach just across the street and free breakfast
good breakfast included
i like breakfast and friendly staff
the breakfast was very good. the location also very good.
friendly helpful staff, good breakfast with fresh fruit
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
wasn't very friendly to our big group with kids; i was very disappointed with this
the gym was great. our room was beautiful and so was the rest of the hotel.
pool was amazing
bar and breakfast was very expensive
that they close the pool at 8pm. and also the outside.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
bar service in the morning was slow
breakfast was great
infinity swimming pool overlooking ocean
they have a nice beach and pool with nice and
parking garage was too small, and could not always find space to park.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, On-Site Childcare
it took him to the main floor, i thought he was exaggerating, but then when i got in it with my 2 kids we went
laundry and spa aren t services provided by the hotel but everything is at a walking distance
view of ocean, pools, service, location, well-equipped kitchen and balcony
hotel could use some upgrading but having a kitchenette was great
the hotel pool connects to the beach
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool, On-Site Childcare
of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there
service in pool bar was horrible. hard to get their attention.
service in pool bar was horrible. hard to get their attention.
food options are very limited, especially in the pool area
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
id get a double queen like the room i got for my kids even if i didnt need both bed, it at least wouldnt stink
was a couple getting naked in the pool in front of kids and families
supposed to get three rooms with a balcony only got two we were a total of five adults and five kids i expected
and gave us a perfect ocean view room they also welcomed us with warm cookies not only for the kids but for the
then, another day they cleaned our room but didnt leave any towels and we had to call room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
try and resort to the pool, definitely not a leisure type resort, more of a place to bring kids
8pm and you couldn't take your own ice chest also that past of the beach was not pretty and the kids couldn't
beautiful place, nice staff great food. my kids loved it here, will definetly come back
i felt 1000%% percent safe while there and i'm already planning my next trip with my kids in june 2022
reception staff are untrained unprofessional kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
was to much people at the hotel mostly alot off kids and it was a bit loud but other then that it was a great
the swimming pool was good for the kids
stayed here mainly for the pool because it had slides for the kids the pool was super nice and the view from
we re staying just overnight but servir was awesome and the kids even got to have a nice warm swim
reasonable location and the pool looked great but rammed with kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
they charge extra for. my kids
the kids pool was great
was rude to the point that one office employee rolled her eyes at me when i asked her why the wifi didn t work
the pool.
great room very big (famely junior suite) , beach and pool were good , parking great,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
more food choices for kids
my husband and kids loved the pool
internet went out the first day we got there and they never fixed it this was a big issue for our kids
at the bar i asked for a manhatten, no ingredients
liked the heated pool and hotel and the hotel parking and location balcony and view were great .
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
staff really went above and beyond to assist my kids and i during our stay
the pool is small and when i was there it was packed full of small kids in water wings and life jackets screaming
the kids were tired if scrambled eggs by day 3 and refused to eat them by day 5
great pool my wife and kids enjoyed rooms clean and enough space parking available
location , price , availability to stay longer and pet friendly
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool needs attention, tiles are broken all over the pool, also the service around the pool could
nice location, with easy access to pool and beach, and an excellent staff.
pool was great
towels for pool area
i really liked the view, the place is clean, the pool area is really nice!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
water in pool was hot..
the parking lot is very hard to find-it's the one used for a small mall, and no hotel sign is prominent
room was some sort of near to the gym and you could hear loud noises from the people and moving equipment at
it has a lot of free parking which is nice to have
the pool didn t look particularly inviting.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also if your trying to rest you re not going to because their is a bar across the street that was playing
even inside your room, the street noise and noise from the pool area and from adjoining rooms was horrendous
the view and the restrooms the pool the beach
we woke up in the morning to go get breakfast when we got back they had locked out keys because they still
everything,pool beach was just steps away very nice environment.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
location, cleanliness, breakfast buffet, most staff were helpful and friendly
the guys around the pool kept the entertainment going with music, volleyball, bingo , water aerobics
fabulous view and right on the beach. lovely infinity pool
breakfast was suitable
no parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
are on vacation that's an inconvenience , we dont want to be in bed early, so once that closed kids had to go
again , star palace room not what i had paid for as didn't have any kitchen facility whatsoever
no shade for being by the pool or beach
pool facilities are reduced and crowded , elevators not enough for the amount of guests
swimmig pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool was good on top of the roof, a good view, and it was nice and clean
the parking and tvs
no ice machine no breakfast parking outside
clean facilities, nice staff. nice having a rooftop pool!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
the rooms are untidy and the pool is better suited for kids
i didn't use the in-house spa facilities, so can't comment on that
spa was not available- any of the services
pool was meant for children only
everything the people pool the room the food the people at the restaurant every body was nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the kids liked the 3 slides into the pools
my kiddos enjoyed the kids pool and they liked the slide
queen beds and a separate living area with couch, smart tv, table to eat at and a well equipped kitchen
oceanview 1 bdm suite with kitchenette
only bought breakfast a couple of times
Booking Options
Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
com screwed up my reservation and only booked 2 adults no kids and i had both my kids with me
good environment for kids safe place
so many kids
pool for kids available, very clean and comfortable
did not like the sofa bed , too uncomfortable for adults bot ok for kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast started to look grazed over about 2 hours after the start
pool is a mess
breakfast and bed.
pool was very crowded and noisy
the breakfast is a con
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
staff were really helpful. if you are family oriented, there were lots of kids.
there are a lot of kinds of food in breakfast. i had a great time.
there are only 2 restaurants on site, otherwise you must take a shuttle
marina is part of 3 other resorts and they have a shuttle so that you can visit all of them
hotel is a series of buildings with great pools
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
to many kids
nice ppl who are on vacation stay there with their kids
the elevator was out and with small kids and a stroller it was a challenge getting up and
we appreciated the free parking and wi-fi
like the restaurant the view is awesome the staff was very good and friendly the pool area is very nice as well
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
a beach front location where kids can just walk in the beach
everything nice, except the pool with sea view, it looks cloudy and dirty. no access to the sea
the first suite did not offer much in the way of kitchen items, only 1 bowl, a dirty cutting board
and nice weather beach area was very nice good cancellation policy very kind guy that made pool cleaning
day did not have hot water, wifi not good, no smart tv's
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was good and reasonably priced
free breakfast
service, modern, clean, great wifi and nice to have a restaurant onsite
modern decor, downstairs bar/restaurant great staff the bathroom shower bar soap was really
pet friendly. comfortable bed and pillows. clean room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
was no wifi in the room, you had to go to the lobby, rather inconvenient
breakfast buffet is pretty expensive for the menu being offered, the elevators are in pathetic
the pool was clean and warm. the buffet at the hotel was great.
room service asked for clean towels (called 3 times) and if they could change our trash bags clean
if there had been a microwave and a bar fridge would have been the best
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
open covers by the pool where one of my guest fell into and cut her foot
the kitchen was dirty, cracks in the tile counter top
restaurant and bar staff were great
the kitchenette was missing some essentials like salt, pepper, dish soap, etc
problems with the parking lot
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
place for the price i love the location,pool,and staff but i do believe the place needs renovation and easier
fleas outside of pool :(
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
kitchen dishes were dirty and they don't provide anything to wash the dishes
the wifi doesn't work, so beware if you are trying to get online for work or any other reason
pool should be heated
we had a suite with a kitchen but there were no dishes or utensils
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
wifi in the corner room was slow.
wifi is terrible!! up and down constantly, and when up - internet goes down!
i was very impressed with the building itself it s history and the location was excellent the pool was fantastic
free wifi
the proximity to everything the bar restaurant pool the common area with the birds was amazing and the security
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location. staff. quiet. no kids. good food and drink.
wished the wifi was accessible outside at macaws.
breakfast is good, but minimalistic
the pool seems under kept.
pet friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
staff and accommodations were excellent, rooftop pool and bar amazing
very clean ,staff excellent ,waiters efficient, breakfast included in the price
me the pool area the patrons were allowed to use beer bottles and drinking glasses
rattled when fully functioning, but other than that i would return due to the location, hotel parking and friendly
the rooftop pool and terrace view is breathtaking.
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
would be nice if there was a kids play service/area to drop them off and meet other children while having some
i asked it s ok for me not to eat, but what about my two kids pretty much they told me that wasn t their
s w small kitchen
jose and jorge at the adult pool are great
three amigos at the swim up bar kind and funny and welcoming
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
having a souvenir store with some kids stuff
swimming pools restricted options to lunch and dinner zero options for kids pools are outdated poor maintained
resort is beautiful with a nice pool away from city and crowds of the golden zone of mazatlan
the gorgeous pool and the food! presentation was excellent and it tasted as good as it looked.
the bed was too hard. the entrance to the pool needs a hand rail.