imagine 3 kids looking at a pool that was closed and it not being worked on not red tape nothing just a sign

they allowed a whole hockey team of kids to run up and down the hallways for 3 nights straight until 1 am

the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

construction going on. oven not working in bar/grill one night gym was very small

location close to the event where i needed to ho, free parking.

think it was sad that you raised your price so high for a kids event

moved to a 2nd room and kept hearing a baby screaming and kids running up and down the hall and in rooms loudly

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

great staff, good location, very clean, great breakfast

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

the kids were seen helping with a large load of garbage the next morning

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

the kids left, i went back to sleep, all good

but when it rains the night before, no storms in sight the next day, a ton of family and kids staying you'd

pool wasn't available for our kids ud83dude14 bad check-in

noisy - full of kids running up and down halls

glass bowls break easy especially kids around when they grab things off the bar

just loud kids

uncomfortable beds, room fridge freezer didn't work and we lost our kids dino nugs

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

the kids asked if we could stay at fairfield again for our next tournament ( we ve stayed at 2 other

my kids loved the indoor pool

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us

my husband dropped me and our 3 kids off at our family's house and then went to the hotel to set up the pack

sleep was great as i never heard any noise coming from the hallways or outside from the parking lot

did not eat breakfast there.

pool area is very small with nowhere to sit

free coffee and fruit or a granola bar would have been nice

speaking loudly and kids running from room to room

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

i booked from a site for hotels in charlotte that accepted pets--if i hadn't added a note about my pet, i would

friendly staff, spacious parking lot

the pool was closed

polite (forgot her name but she was tall) and she informed me that the room had no place for my kids to sleep

there weren't lots of kids so enjoyed the

stayed in room 231, aperantly there is a laundry room next to it

charged my card $250 for leaving balloons and rose petals in the room a sum higher than the cost of the room

the pool was small. breakfast was meh.

the amount of kids running amuck with no supervision

the free wifi was difficult/impossible

the bar closed early.

reported bikes in the gym were not connecting to the internet

only stay at hotels with peloton bikes in the gym

this is kinda a deal breaker for me had i brought my kids i would ve been exasperated

the pool

easy to park, next to a whole food and a starbuck in case you need + complimentary food for breakfast and even

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

breakfast was good, location was excellent. room was quiet. hotel very pet friendly.

i spent that type of money and there wasn't a swimming pool or any kind, of activities for the kids to do

there was plenty of parking and hotel as a whole seemed very well kept

layout, room and the bar upstairs

we also loved the roof top bar the cordial

there was ample parking

i came to get away from my kids only to listen to someone else s all night the whole two nights stay

were traveling with kids and required a room with 2 beds

not like the room because it was right next to the elevator and i was put on a floor with alot of kids due to

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my

a really good gym, the pool area looked great, and the room service was very yummy

rooms weren't big enough for my family with 3 kids

m the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but

noisy f or kids running up and down hallway

not good for adults with kids

my kids didn t

we are not little kids we know how to keep the noise level down, we have stayed at nice upscale hotels before

stuff brought there kids to work so

we had multiple issues with the television which was a bummer for my kids

my husbands food didnt get cooked right twice and even after the kitchen was closed they still made sure he

plus, the room service was delicious and the beds were comfy

though it would be a good idea to bring their kids to the pool unsupervised to be heathens and act like little

my kids couldn t connect to their game

not open and on the website said it was open the pool was a big reason i booked here was so my kids would be

netflix or streaming for kids

rooms had kitchenette and breakfast was ample.

a bit noisy. there were kids on our floor who were unruly.

the breakfast was exceptional and my kids loved it

just noisy kids outside our room but it was resolved once i informed the front desk.

convenience of the location, the room size, the amount of parking, and staff was very friendly

clean, comfortable, staff was pleasant, easy free parking, good breakfast options.

it wasn't too bad for us, but may be something to consider if you need kids to take a nap or go to sleep early

but i understand with covid and kids staying there

not a good hotel to take the kids

lot of noise kids running up and down the hall playing

kids loud in the hall outside the room

i loved the room and my kids had a great stay

hotel was loaded with kids, and granted my request for a quiet room on the top floor

also kids were running down the

great location and indoor pool for the kids!!

were noisey kids & they decided to knock on my door and other guests doors, then run down the stair well at the

there were just too many kids in the pool at one time with no supervision it was a circus

was annoying and inconvenient to walk all the way back down to the front desk with my two small kids to get it

kids, we're extremely disappointed, but i guess you could say we made the best of it

kids were staying in hotel for a soccer tournament & staff politely placed us in a quiet area

everything it was nice clean peacefully kids really enjoyed

the doors are so high up from the floor ,i could hear everything in the hallway including kids slamming doors

it s hard for parents to stay near their kids

tub was broken which was a bummer for our kids

the housekeeping staff is most excellent and bar & wait staff, valet and front staff could not be improved on

great property, always clean, fab pool and bar.

i only did not like the gym: very limited facilities.

so many renovations. couldn't use gym or pool

customer service was horrible and the room service lady was nasty and rude

they were short staffed, and we were there for 3 days with no room service

and it has pool inside that s a plus

pool was very nice

had fun hanging by the pool

lousy breakfast no fruit except green apples. no one likes those

the fitness room was basic but had everything you needed - cardio, weights and nice yoga/stretch area;

was nice - breakfast was good

was some young kids in they 20-30s had got drunk and disturb our sleep from 3 o'clock

the bar and sitting areas were nice

possibly larger bar area but not a real issue.

coffee that was served at the bar should be complimentary

very nice bar area and the bartender was knowledgeable and friendly

i also had two of my kids with me which is pathetic they had to hear it

kids kept running up and down the hallway most of the night.

letting kids in the gym that was thrown things at the wall kept us up called front desk she took care of it

my door of the room and trying opening it with key and he was successful, we all wake up and my kids was screaming

even my kids were willing to get up early in order to eat

she even turned on the fire pit so the kids sit outside after they got out of the pool

my kids did not and got woken up at 3:20am lol they learned a new life lesson

my kids were sad the pool wasn t open yet.

friendly staff,quite, good location, kids loved the fire pit

i like the fire pit area near the pool

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the breakfast was better than we expected!

the pool being down i had my child with me and it was her birthday

breakfast is not very good

entire staff from the front desk to restaurant & bar were extremely professional and friendly

i was the only one that could connect to it, but it wouldn't allow my husband or my kids to connect

parents letting there kids act like animals, breakfast bar was horrible every time i went down.

we expected a lot of kids because we brought our son to charlotte for the savannah bananas game too

so there was no place for one of my kids the elevator was really crowded and slow

i wish the gym had more weight machines.

i stayed here before and i had a few problems but decided to go back because i had the kids with me this time

the kids has so many chooses on what they wanted to do

if you're under 35 without kids in tow, this is probably the place to be

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

gym was rather dirty

were always there to open the door for us, answer our questions and spend time talking to our kids

they gave us passes to the aquatic center but who wants to swim with a bunch of kids on valentine s weekend

floats and pool toys for the kids

is small for the number of guests, they only have one toaster, they don't have waffles for the kids and the

kids up and down the hall and being loud at all hours of the night

any windows, the echo and the noise were almost unbearable when there were even just a few kids swimming

pool was cold which i myself didn t get in my kids did and they didn t last long

wifi connection was not good at all couldn't even connect the kids ipads the whole time we were there

pool was a major let down and disappointment, there were 6 kids playing in the pool so there was no room for

my kids and i enjoyed the swimming pool and breakfast

the kids about to fight but i got a upgraded room

the pool was disappointing. the restaurant had nothing for kids.

design is somehow outdated; food from the hotel restaurant delivers fast but was way too salty; gym is relatively

very nice area for breakfast

brought the bedding up to us in a reasonable time but when we ask her to take the dirty laundry she told us to

the pool had so much chlorine in it that just sitting watching my kids play was burning my eyes.

pool was closed and the kids were looking forward to swimming but there were plenty other things to do nearby

water in tub backed up when showering,breakfast staff in kitchen was rude to us and was hovering

wifi cut out one night; we got it resolved with a call from it

i didn't have time to look at everything, couldn't check the gym, the bar, nor the restaurant.

staff was excellent and breakfast was above expectations the kids loved.

took kids to nba walked out the hotel an right next door to stadium

we were on a date night and without kids in charlotte, it seemed like a two drink kinda night

the kids loved all the bacon

phenomenally friendly staff. great room. my kids and i loved it.

and we walk in with suitcases and some people had kids with them checking in

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had

that allowed us to do some remote work in a comfortable area while we enjoyed a beverage and the gym was more

the room was perfect for a solo traveler and i enjoyed the vibe of the bar upstairs

which was very upsetting, since we traveled with kids

bed for the kids was not done, there was only 2 towels and the closet missed a door

location is great. rooms layout is nice and functional for family with kids.

everywhere you can hear everything in the room so you hear all the noise of people me and my kids couldn t

room that my mother and kids stayed in smelled like smoke(cigarettes)

the breakfast and coffee were excellent, but word to the wise --- get there early

breakfast could be better but not bad!

clean, breakfast was delicious

good breakfast and friendly staff

bar closed too early, the hotel was full of guests going to concert, upon return to hotel there

kids friendly , room was very nice

we just wanted to relax by the pool away from our kids

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

great visit for a much needed mini vacay away from kids

we were not aware and my kids were

breakfast was great. my kids enjoyed the stay.

breakfast could be better. food was gone before the time it was supposed to be over.

was good, bathrooms were nice and had small kitchen which was handy

poor wifi and no safe in the room.

clean, spacious, good location, pet friendly, fully equipped kitchenette.

it doesn't bother us since we don't have kids but it may be a safety issue for people who stay with their kids

but i can imagine for a light sleeper or person with kids this may be a problem

more breakfast selection

kitchen was great

king studio was perfect for a weekend stay with a full kitchen minus the stove

i wouldn t have to worry about any random person bodily fluids to be present when me and my 3 kids arrived to

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

kids and us love this place

wifi was available and working well

staff was great,katelyn and benzel and the manager was great mark at the bar was very

pool not open for the kids

impressive decorations (kids blown away by how fancy it

we have two small kids and this upgrade made their trip extra special

i could hear my neighbors talking and they had some rowdy kids that was up at 2am running and playing even in

didn t advertise the fact that kids weren t allowed to swim or go in the gym area except weekends

my kids were trying to call the front desk but the phone was broken

i needed better connection in my room for work (the wifi is poor and their ethernet cables do not work), and

not mention abut the not operating room service or restaurant closure. and type of valet.

the lady at the bar was extra nice

love, love, love! the location! super pet friendly. clean rooms and great staff.

great mini bar selection great valet and bell boy service room service quality is good

the service, view from the pool area, fitness center and food

i m tired of having to bring my own supplies to hotels to do room service jobs

not available during the week other than room service. had to go out of the hotel for breakfast.

if the pool and fitness center was open

i was traveling with my kids and wife and it would have made it a bit

staff was excellent helpful and extremely friendly while handling all the kids and parent for

my kids had fun swimming in the pool

kids not supervise by an adult in pool they were diving and spashing..

the kids in the pool had no supervision

close to our kids walking distance

good wifi

pool are was great

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

the pool too small too many people in one little pool

downstairs restaurant didn t have many options and nothing for kids

my kids really enjoyed the indoor pool and being able to walk to nearby eateries

we loved the food with room service. jp charlotte had great food too. staff was friendly.

comfy place, good facilities, excellent gym - the best i ve seen at a hotel

ev charging stations

should let it be known there is a whopping $50 pet fee on your website

the pool lights were out which caused the pool to close earlier than we would have liked.

hotel was 15 minutes from where the event was we arrive late and we was able to get a late check out

the bar was nice, the staff was friendly

i wish the pool was open a little longer

beautiful hotel. loved the hotel design. great restsurant / bar at the hotel.

there are three restaurants within the hotel; the pool and spa options could definitely come in handy

pool area very shaded.

size of the rooftop pool and bar area was underwhelming due to the large volume of guests during our stay

i expected the gym to be larger with more workout equipment.

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

pet friendly and responsive to covid protocols

also, adding room service for breakfast would be the best

they need to let people know that the mini bar isn't free!

room service was fantastic

the hotel bar closed at 11pm, i thought that was pretty early.

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the

the room service food was not that great and i was defiantly disappointed in the food that was brought

the amenities are great and the lobby lounge, bar and coffe shop are really great too, very pleasing, comfortable

at the hotel from bag help to room service, breakfast foods, bar areas, lobby wifi and perfect shower

they were always interacting with my kids in a positive manner

was excellent we just have some food issues me and my kids after eating breakfast i think it was from the eggs

was told the pool was open to get downstairs with the kids and the pool was dark green and dirty

the parents who let their kids run amuck playing kickball

we didn't want to stay there even one night; especially when we are with kids

witnessed kids on bikes in the middle of main streets doing wheelies & riding right at cars coming at them &

then my adult kids were getting ready to go to dinner and there was a very large cockroach in the room

made it easy to explore charlotte, friendly lobby staff made us feel very welcome, view of pool from

location, pool, clean, most of the staff.

i loved everything about the property. location was great, room was clean, pool was amazing!!!!

we have 2 little kids

this was not a safe area for a single mom with kids

i have 2 kids with me, one handicapped, no elevators

horrible service, and the older guy is pretty weird around kids

the place smelled like weed and there was people outside begging for money with kids.

i got to the hotel my room was not ready and i had my dog and kids

i took my wife on our wedding night and paid for rose petals to be in our room and we did not get them

i enjoyed the two bar and restaurant accessibility.

rooftop bar, food, restaurant, and spa was amazing

the brunch was great. roof top bar is awesome. location was great and spa was great.

loved ordering room service at 1 am. friendly and helpful staff!!

also there was not a microwave in the room, it room service brought one right up

only disappointment was my experience at the rooftop bar

no room service menus or drinks in room

pet friendly

price was great, breakfast was amazing, location was on the edge of the south end neighborhood which as alive

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

breakfast was awesome!

you need quarters to use the laundry machines, which was kinda inconvenient

clean hot breakfast busy walking location!

someone would come to fix it, and never did we got it working no hot water and had to give my kids cold showers

loved the inside set up with bar grill with nice comfortable lounge area

gym

it has parking, self service laundry and fitness centre.

very friendly and helpful, particularly the ladies that checked me in/out, and both of the shuttle drivers

very dangerous for kids/ family s and single mothers

i couldn t even give my kids a bath bc they didn t have plugs for the tub

was a little scary with kids

bed bugs ate me and my kids up

my kids were not able to connect

i rented 2 rooms and my kids sheets were the same

the kids loved seeing the city from the balcony

the kitchen was very modern all new appliances.

only thing we missed was room service

staff, nice happy hour, clean, well appropriated rooms and nice and clean fitness

they treated everyone well and made my kids and i feel welcomed

front desk workers mainly over night was very rude and disrespectful she told me on u have kids make sure y

the pool was nice and clean and a lot of fun for our kids

the kids loved everything no complaint from us

the bed was cozy and the showers were hot. the kids loved the pool!