booked the property expecting an operational pool

the pool and hot tub were closed because of

lack of parking

the sauna and the pool were free parking

the sauna and the pool were free

shame the kids couldn t be in the infinity pool with a view but not a big deal.

pool was only available to adults but never saw an adult use it and would have been great for kids to have access

only negative for the stay was that we did find a kids small sock under an arm chair in our bedroom, made us

the family pool was plain and simole and loud with little kids

view , staff were friendly and helpful, spa was great , kids club was great , heated pool was great but could

liked havinging separate bedrooms from the kids

the rooms were spacious and the heated pool was loved by the kids

kitchen had everything you need even a dishwasher felt very home like great expecially with kids

my kids couldn t swim since there were restrictions with only one reservation per hour

large rooms , comfortable beds. pet friendly

lot of kids running up and down the halls tell 10pm

room with mountain view for the kids to wake up to as we were to arrive at night and they have never been to

had mold in our bathroom and with kids that have asthma they ended up getting sick the second night there from

if you have kids, you really need a rental car to get around, but if you don't wanna pay for parking everywhere

the suite rooms are bigger than a normal hotel room, and having that extra space with kids was nice

no breakfast , no room service no pool

did not have the breakfast. went to the hotel bar and sat with jessica 3 nights in a row.

spa was dirty (pool appeared

we also enjoyed the pool & spa pool

great pool, and the staff was terrific. room was very clean and comfortable.

as if was painted several times and the sink in the restroom had exposed piping, not ideal for kids

does not work so if you are staying with kids and being able to watch a show is important to you i would book

there is a free arcade on the 2nd floor and my kids had so much fun playing

we also loved the free arcade for the kids

my kids were disappointed

no indoor pool for kids

my kids and me stayed 8 nights they wanted to see bacon on the breakfast at least 1x

kids outside hit our truck with balls several times while we were at pool.

kids enjoyed the pool which we had completely to ourselves & being able to make their own breakfast

walls seemed a little thin, i could hear my neighbors and the kids running in the hallway

breakfast was wonderful and there were a lot of options

excellent breakfast that was made to order

the coffee bar was lacking and pool was cold even though it was supposedly heated.

great gym

breakfast prepared by loonu was amazing

pool had a nice view but very little and boring specially when you have kids and the kids love the pool also

loved the modern rooms and spaces kids loved it too

bathrooms for the pool/gym were locked, so i had to go back to my room and nearly didn't make it

good selection for breakfast

only one person in the kitchen taking guests orders and making the food

the kids next to me were up until 4 am making noise

it was a family two dog's, kids

pool so pitted that several kids were bleeding from scrapes

clothes left in washer for the three days i was there, kids or someone knocking on doors and hiding during the

i think a family was living there bc there were two kids (15 yo boy and 12 yo girl) that walked the property

bunk bed is the best with kids

amazing hotel. the kids loved the bunk bed

i asked multiple times for a broom or the room to be swept because i have kids it got dirty, never happened

all modern and clean facilities. easy check in/out process. friendly staff. pet friendly.

clean, even in a pet friendly room

great place for adults and kids.

i would have loved to bring my kids and grandkids here in the future but the cost of food ($19

the spa was exceptional

views, golf, and pool

a half an hour to get a cup of coffee and a smoothie bar staff by pool lost our room key and made no attempt to

myself and our kids were very uncomfortable too

service was great! rooms were clean. kids loved the indoor and outdoor pool!!

the kids loved the indoor pool

rented hotel for a rest day during vacation hoping to let the kids swim and the pools were both out of order

the facilities at the hotel are great, we used the gym most days

at night was loud kids running up and down hallways yelling

the location was convenient, the area was quiet, and the pool was perfect for younger kids

pool was nice; was great to have towels so readily available

excellent staff, great breakfast, pool was nice.

the closeness to what we needed to do pool area so clean staff was so very friendly

kids loved the pool, the views were amazing

waited for 30 minutes to order and then over an hour for a kids dinner

kids loved the pool. the location and scenery is perfect. staff friendly.

bedding, great food options for kids, staff were friendly and courteous, and an overall great stay

my grand kids loved the pool

kids to pool and there were no towels provided to dry off but was able to request towel at front

security or a guy asking my kids what room they are in and they need to go back

i brought my greatgrand kids to see their grandmother and we were gone most of the time

the pool was more for kids but the hot tub was great. gym was lacking also

picked this hotel because it had a pool for my kids to swim

didn t like that the pool is so close to the elevator and all the kids in the hotel were getting the floors

my kids were looking forward to the heated pool

the pool is perfect for kids as it's not too deep

the pool was great for my kids

the night staff was amazing my kids wanted to swim a bit longer and the night desk person let me and my kids

not watching their kids in the pool was a bummer

but i also have kids so i completely understand

kids unsupervised in the pool/ jacuzzi after 10:00 pm.

my kids also thought the pullouts were better than any others they ve slept in in other hotels

year old an our safe being when we stay due to a few other hotels in town people are bein shot or kids bein ran

pool wasn t working. kids loves pool. hot tub very cold

i was instructed not to let my kids step on the floor for

went with kids and couldn't enjoy the pool and nobody was around in the later evenings for

friendly staff, comfortable rooms, food was excellent the kids loved the pool which they rated best in co

my kids enjoyed asking them for a cookie every time we passed the front desk and they always obliged

kids were hoping for pool time

we have kids so we always use the indoor pool

were next to a few kids that had their own room so there were a few times you could hear them hitting walls or

with 2 little kids that was a bummer

the pool was freezing and there was so much chlorine that my kids eyes where burning and red.

kids enjoyed the pool, but i wouldn't stay here again

my kids enjoyed the pool.

great for kids and families looking to relax and enjoy

ud83dude31 the room needs more cleaning, no high chair for kids

i would not have felt safe having my kids in the halls

was open until midnight, such a great for us, we went for a fun private swim without a bunch of kids splashing

all night but was the sliding door' i would have changed rooms in the middle of the night but the kids rotated

staff was super nice and helpful, my kids had fun in the pool and the breakfast was great

great breakfast. good location

nothing! loved everything about it! breakfast was excellent also!

breakfast was just ok.

was great, staff at breakfast and front desk great

breakfast was fine, not great, would like to have had breakfast potato option

was clean and the bed was comfortable the pool is in side the location was right off the highway this place is

the breakfast was amazing and the staff were friendly and truly professional

spacious room that easily accommodated 2 adults plus 2 kids

overall, we had a great stay and the kids loved it

spacious for kids

there were tons of kids going back and forth from pool to hot tub up until close

the kids were playing and adults drinking during the complimentary reception, such a delight

kids screaming in hallway, maids forgot a few items, but we did get our pillow back that we left

no heater in pool kids couldn't swim

kids running up and down the halls

king suite suited our needs so well. two separate rooms for sleeping was great with kids along.

even my kids said it was one of the worst rooms we ve ever stayed in and we travel a lot

s clean and nearby to the lost island mini golf course and adventure park , kids can play

people running around-yelling at kids

pool, no hot tub and no any other facilities for kids

and pillows very comfortable; room arragngement very convientient; kitchen excellent; wifi reliable; breakfast

the free laundry was convenient and allowed us to pack a little lighter

kids loved the waterslide

the view and comforts of the family feel! the pool for the kids....

the rooms are high but way better then most hotels and they help watch out for you and your kids

very clean, kids loved the pool area with the water slide!

room was spacious and the kids loved the pool.

were family traveling with kids and booked 3 rooms at the same time so we could be together but we were allotted

kids running in the hallways at night. and the loud talking in the hallways

parking was an absolute nightmare

pool was closed for maintenance, the walls were thin and loud especially since we were placed on

fridge was dirty. charged for parking. hot tub,pool,gym are out of order.

could include some more items on the breakfast bag- it was not quite enough for the kids

loved having the kitchenette, having a fridge for snacks for the kids

pool wasn t open

one down side is that parking was a challenge at times due to lack of spaces, but that's hardly really a

i like the small kitchen, and the utensils were provided. it is very convenient

my kids loved the indoor pool, the room, and the tv. i loved that everyone is friendly and kind.

i like the tv and the breakfast in the morning also the pool and the gym was nice

cleanliness and friendly. it was close to the airport and offered airport shuttle service.

request 5 am shuttle and got bumped back due to international visitors with excess luggage needing to get to

the construction going on the kitchen not open the banging in the morning

good breakfast

did not use pool or other facilities

ample kitchen facilities with dishwasher, nice plateware

breakfast was good.

the facilities are great, we used the pool, gym, and laundry

breakfast has hot food eggs bacon waffles and oatmeal

there was some puke by the pool.

breakfast was light grab and go, but that may have been due to covid regulations

we couldn't connect to the wifi & didn't have an inside pool.

breakfast

had a suite with my wife and four kids, ages 10 and under

was comfy, kids enjoyed the pool, breakfast had a nice variety, rooms were very clean, and the staff was very

my four kids loved the swimming pool

was comfy, kids enjoyed the pool, breakfast had a nice variety, rooms were very clean, and the staff was very

my four kids loved the swimming pool

95 for a continental breakfast served free at every other hotel hostess / waitress was rude wifi didn't work

pool images are misleading

free airport shuttle

breakfast was great with a good selection

the pool was excellent, and to my surprise there was a pool!

also a male staff member was quite rude to guests and kids which wasn't very service

too many kids making noise at breakfast

the lay out is great if your kids are staying with you

4th floor had too many people/ kids on it

were bad charged me $45 without telling me claiming my kids ripped a pillow cover zip, the manager said he will

was awesome , great location and my kids even got to swim and towels were provided in the swim area

their kids were yelling, crying and fighting with each other for hours until after midnight and also very

room was so comfortable, the staff were incredible, breakfast was good, location was perfect

breakfast area large and comfortable

place had by far the smallest swimming pool i have ever seen

lot of the soaps were empty only a few towels for 2 adults and 4 kids, i was there more than one night, breakfast

didn t know the kids rooms were themed so the pink trolls theme wasn t a hit with our son

my kids really enjoyed the outdoor pool and that s the entire reason we decided on a staycation

the king room with kids suite (corner of the room with bunk beds and a little privacy for kids)

loved the extra room for kids. we didn t even know something like that existed.

kids and adults yelling in the hallway passed 10:30 at night

the pool was great for the kids

not a big deal but the carpet in the hallway is dated

breakfast, fitness room, pool, pickleball court, putt golf, comfortable bed.

good breakfast service

they had a bigger selection of cereal for kids

swimming is always a high priority for our kids, especially on spring break, and if we had known, we would

the kids enjoyed the big indoor pool and the outdoor spa

very clean place to stay. kids loved the hot tub!

pool was closed.

my kids loved the free soda & popcorn

my kids love swimming nice and beds

with kids, this was perfect

parents not watch there kids in the pool area

folks weren't following the rules at the pool (some kids were being really unruly and diving), but not sure how